Verna Goa Service associate Jobs – 98 Open Jobs Today

Director of Events
Marriott International, Inc —South Goa District, Goa
- Full-time
- No experience needed
- 12th Pass
Fire Officer
Marriott International, Inc —Goa, Goa
- Full-time
- Supervising experience
4d
Customer Care Associate
DNA GOA —Panaji, Goa
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
Quick apply
F&B Service - Intern
Marriott International, Inc —Goa, Goa
- Full-time
- Hotel experience
Assistant Manager - IT
Marriott International, Inc —Goa, Goa
- Full-time
- Computer science
- Bachelor's degree
- IT
Director of Human Resources
Marriott International, Inc —Goa, Goa
- Full-time
- Bachelor's degree
- Human resources
- Business Administration
F&B Service Associate
GROUP SHIV SAMARTH —Ribandar, Goa
- ₹15,000 - ₹18,000 a month
- Full-time
- Serving
- Customer service
- 12th Pass
- Food provided
Quick apply
Food & Beverage Service Supervisor
Marriott International, Inc —Goa, Goa
- Full-time
- 12th Pass
- Supervising experience
8d
Sales Coordinator
Marriott International, Inc —Goa, Goa
- Full-time
- Hospitality
- 12th Pass
- Supervising experience
Assistant Manager-Front Office
Marriott International, Inc —Goa, Goa
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Front Office Associate
Amritara Hotel & Resorts Pvt.Ltd —Goa, Goa
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Food provided
Quick apply
9d
Director of Operations (F&B Domain background)
Marriott International, Inc —Goa, Goa
- Full-time
- Bachelor's degree
- Front desk
- Business Administration
Guest Experience Supervisor
Marriott International, Inc —Goa, Goa
- Full-time
- Hospitality
- 12th Pass
- Supervising experience
12d
Kitchen Stewarding Executive
Marriott International, Inc —South Goa District, Goa
- Full-time
- 12th Pass
- Supervising experience
3d
Assistant Manager - Front Office
Marriott International, Inc —Goa, Goa
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Kitchen Support Expert
Marriott International, Inc —Goa, Goa
- Full-time
- Walk-in
- Hospitality
- 12th Pass
- Supervising experience
1d
Director of Marketing & Communications
Marriott International, Inc —Goa, Goa
- Full-time
- Sales
- 12th Pass
- Business Administration
F&B & Event Service Expert
Marriott International, Inc —Goa, Goa
- Full-time
- Walk-in
- 12th Pass
- Supervising experience
Laundry Executive
Marriott International, Inc —Goa, Goa
- Full-time
- 12th Pass
- Supervising experience
Assistant Manager - Engineering
Marriott International, Inc —Goa, Goa
- Full-time
- 12th Pass
- Plumbing

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Director of Events

Marriott International, Inc -
South Goa District, Goa

Apply Now

Job details

Full-time

Qualifications

Upselling
No experience needed
12th Pass
Events management

Full job description

Additional Information
Job Number26090226
Job CategoryEvent Management
Location438 1 34 Mobor, Goa, India, India, 403731
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Executing Event Operations

Solve problems and/or suggest alternatives to previous arrangements if necessary.

Leads pre-event and post-event meetings for assigned groups.

Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.

Manages customer budgets to maximize revenue and meet customer needs.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.

Manages group room blocks and meeting space for assigned groups.

Adheres to all standards, policies, and procedures.

Celebrates successes and publicly recognizes the contributions of team members.

Executing the Sales and Marketing Strategy

Up-sells products and services throughout the event process.

Participates in customer site inspections and assists with the sales process when necessary.

Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).

Managing Profitability

Manages revenue and profitability associated with events.

Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.

Reviews billing and payments with clients.

Providing Exceptional Customer Service

Interacts with guests to obtain feedback on product quality and service levels.

Handles guest problems and complaints.

Makes presence known to customer at all times during entire event process.

Follows up with customer post-event.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Strives to improve service performance.

Sets a positive example for guest relations.

Reviews comment cards and guest satisfaction results with associates.

Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

service associate jobs in verna goa

Director of Events

Fire Officer

Customer Care Associate

F&B Service - Intern

Assistant Manager - IT

Director of Human Resources

F&B Service Associate

Food & Beverage Service Supervisor

Sales Coordinator

Assistant Manager-Front Office

Front Office Associate

Director of Operations (F&B Domain background)

Guest Experience Supervisor

Kitchen Stewarding Executive

Assistant Manager - Front Office

Kitchen Support Expert

Director of Marketing & Communications

F&B & Event Service Expert

Laundry Executive

Assistant Manager - Engineering

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