hr manager call center Jobs – 116 Open Jobs Today

Team Leader -Training Devices Operations
Airbus India Training Centre Private Limited —Gurugram, Haryana
- Email
- English
Manager Sales- Key Accounts
Otis —Gurugram, Haryana
- Full-time
Associate- Customer Service (COE)
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
QA cum Trainer
EAZY ERP —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Training & development
- Phone etiquette
Cloud AWS Engineer, GESS - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Azure
- DevOps
- AWS
Cross Technology Service Delivery Field Support Engineer (L1)
NTT Ltd —Gurugram, Haryana
- Full-time
- Oracle
- Bachelor's degree
Cross Technology Service Delivery Field Support Engineer (L1)
NTT DATA —Gurugram, Haryana
- Full-time
- Oracle
- Bachelor's degree
Bankruptcy Analyst - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Customer service
Career Counselor
Edubridge Learning Pvt. ltd —Gurugram, Haryana
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Business development
- Bachelor's degree
- In-person
Quick apply
2d
Senior Manager-EP-Client Servicing|International|09092025
Majorel India —Gurugram, Haryana
- Full-time
- Remote
- Work from home
Business Advisory Associate Manager-Voice
Accenture —Gurugram, Haryana
- Full-time
- Customer service
- Salesforce
- Mentoring
Associate, Security Operations Center - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Rotational shift
- Computer science
- Bachelor's degree
Sales Manager (Enterprise)
Black Box —Gurugram, Haryana
- Full-time
- Hospitality
- Master's degree
- Bachelor's degree
Quick apply
T4 - Lead Operations
Alight —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
- Paid sick time
Senior Specialist, Product Management
Mastercard —Gurugram, Haryana
- Full-time
- Project management
- Product management
- Communication skills
1d
Success Manager (Digital)
Sprinklr —Gurugram, Haryana
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Paid time off
Backend Service Coordinator
Vishwas Multitech Service Pvt ltd —Gurgaon H.O, Gurugram, Haryana
- ₹15,000 - ₹20,000 a month
- Full-time
- CRM software
- Microsoft Excel
- English
Quick apply
S&C Global Network - AI - Healthcare CCAI -Consultant
Accenture —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- Master's degree
GDS RMS Independence - PCIP GIS Senior
EY —Gurugram, Haryana
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Specialist Assistant Manager, Market Research and Insights-Global Assurance-Gurgaon
Deloitte —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Health insurance
13h

I want to receive the latest job alerts for manager call center in hr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

manager call center jobs near hr

Market Researcher jobs in Gurugram, Haryana

Network Consultant jobs in Gurugram, Haryana

Business Associate jobs in Gurugram, Haryana

Fresher, Medical Representative jobs in Bihar

Customer Service Representative jobs in Govindpuri, Delhi, Delhi

Customer Service Representative jobs in Navi Mumbai, Maharashtra

Customer Service Representative jobs in Mumbai, Maharashtra

Swiggy, Customer Service jobs in Jaipur, Rajasthan

Customer Service Representative jobs in Remote

Customer Service Representative jobs in Ahmedabad, Gujarat

Customer Service Representative jobs in Mulund West, Mumbai, Maharashtra

Call Quality Analyst jobs in Mumbai, Maharashtra

Quality Assurance Analyst jobs in Changodar, Ahmedabad, Gujarat

Quality Assurance Analyst jobs in Konnagar, West Bengal

Quality Assurance Analyst jobs in Bengaluru, Karnataka

Food Quality Manager jobs in Mumbai, Maharashtra

Quality Assurance Analyst jobs in Peenya, Bengaluru, Karnataka

Food Technology, Quality Control jobs in Kerala

Fresher, Data Analyst, Power Bi jobs in Raipur, Chhattisgarh

Operations Lead jobs in Cuttack, Orissa

Team Leader -Training Devices Operations

Airbus India Training Centre Private Limited
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

English
Technical support

Full job description

Job Description:

A. ACCOUNTABILITIES
1. Accountable for the technical task coordination within the respective shift team and ensure the smooth
handover between different shifts
2. Is accountable for supporting the FSTD technical aspects during audits and surveillance checks .
3. Is accountable and flexible for providing technical troubleshooting guidance depending on the severity
of the issues irrespective of the roster cycle.
4. Is proactive in proposing corrective maintenance solutions as and when required
5. Participates in the technical support and follow-up of the training sessions and provides efficient reports
to other teams and managers.
6. Ensures the training center operation continuity outside normal working hours whenever the Team
Leader/Engineer is absent.
7. Collaborative and good stakeholder management skills are expected due to regular exchanges with
Toulouse central support team; OEM support and Quality team

B. MAIN ACTIVITIES
The job holder is in constant relation (24 / 7) with instructors and trainee customers as the front line support regarding
Training Devices operations. Customer’s satisfaction is his/her priority.
He/she is accountable toward the hierarchy, for all his/her team decisions: technical, operational and relational.
TRAINING DEVICES MAINTENANCE AND OPERATION TASKS

Ensure and be well aware of simulators and trainers daily operations (version change, pre-flights,

instructors call).

Plans, coordinates and ensures within his/her shift team preventive maintenance tasks and

modifications defined.

Ensures curative tasks in a timely manner and with a high level of quality.
Ensures the simulator software update package installation.

Analyses and reviews recurrent qualification Tests Guide to prepare yearly Training Devices

approvals by Authorities.

Ensures and performs internal repair using bench’s tests in laboratory to minimize external repair

expenses.

Analyses and solves all the problems raised by customers and instructors.
On instructor request, demonstrates functionality of the instructor panel. (Dry lease customers).

TROUBLESHOOTING AND DISCREPANCY REMARKS INTERVENTIONS

Performs on the spot troubleshooting interventions.
Monitors the discrepancies remarks linked to hardware failures in the shift team.
Ensures that analyses, answers, solving or reports on all the discrepancies remarks raised on

Training Devices are performed.
TRAINING DEVICES SUPERVISION

Ensures the necessary corrective actions following problems recorded during Preventive and

corrective maintenance, DRs and recurrent qualification tests.

Manages the training device parts and spare parts.
Ensures compliance with the Compliance Monitoring System at all times
Participate in the recurrent qualification

TRAINING DEVICES IMPROVEMENT AND UPDATES

Performs and follows-up projects linked to the reliability improvement or obsolescence problem.
Performs Aircraft Database updates and specifics demands

SAFETY INITIATIVES:

Analyses reported in service events to identify any safety or environment issue.
Report any (potential) safety issue or (potential) safety event that is detected in the frame of the day

to day activity

Report any (potential) environment issue or (potential) environment event that is detected in the

frame of the day to day activity.

Can contribute, on request of their safety representatives, in any safety enhancement initiative as part

of Safety management activity (PSP, SMS), eg, contribute in the analysis and follow up of in-service
events, contribute in the identification and analysis of hazards and risk assessment in their own
domain of activity.
C. OUTPUTS

In an optimizing training devices schedule context, with the respective team, he/she will deliver the

training devices on time and fully functional to the customers. The result of the job is linked to the
customer satisfaction index and reliability of the devices.

Provide an efficient report of his activity to the other team, to the technical manager, to the support

team and to management.
D. JOB REQUIREMENT

Higher Educational Qualification in Electronic or Aeronautical Engineering discipline or AME course
Minimum 8 years continued and recent experience of FSTD maintenance operations and support
Strong experience with respect to the Authority FSTD Certification and Compliance Audits
Experience in installation/relocation/ major part change activities
Strong hands on experience on hardware repair wrt simulator, APTs.
Experience in working on TRU FFS is a plus or experience with any simulator OEM is preferred
Excellent command of IT and keeps abreast of technological advancements
Stakeholder management skills
Team fit and effective communication

Customer oriented focus
Able to work 24/7 shift roster

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus India Training Centre Private Limited

Employment Type:

Permanent

Experience Level:

Professional

Job Family:

Customer Eng.&Technical Support&Services <JF-CS-PS>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected] .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Apply Now

Refine Your Search

manager call center jobs in hr

Team Leader -Training Devices Operations

Manager Sales- Key Accounts

Associate- Customer Service (COE)

QA cum Trainer

Cloud AWS Engineer, GESS - Global Capability Center

Cross Technology Service Delivery Field Support Engineer (L1)

Cross Technology Service Delivery Field Support Engineer (L1)

Bankruptcy Analyst - Global Capability Center

Career Counselor

Senior Manager-EP-Client Servicing|International|09092025

Business Advisory Associate Manager-Voice

Associate, Security Operations Center - Global Capability Center

Sales Manager (Enterprise)

T4 - Lead Operations

Senior Specialist, Product Management

Success Manager (Digital)

Backend Service Coordinator

S&C Global Network - AI - Healthcare CCAI -Consultant

GDS RMS Independence - PCIP GIS Senior

Specialist Assistant Manager, Market Research and Insights-Global Assurance-Gurgaon

I want to receive the latest job alerts for manager call center in hr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected