Introduction
Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right.
We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.
At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.
Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.
Overview
The Gallagher Center of Excellence (GCoE) is looking for a Lead Graphic Designer/Design Manager to lead our Design
Studio Service. In this role, you will act as the studio lead, overseeing a team to produce high-quality, visually
compelling communications for our clients worldwide. We are looking for a hands-on leader with advanced expertise
in Adobe Creative Cloud—specifically InDesign—who can manage team workflows and ensure every deliverable
meets our standards. You will be responsible for maintaining strict quality control, and fostering a collaborative
culture within our shared services function. Ultimately, your leadership will ensure that complex employee benefit
information is transformed into clear, engaging communications that help our diverse clients and thie people thrive.
How you'll make an impact
Responsibilities
- Tools to be Know : Indesign (Advance) , Adobe Illustrator, Word Document, Photoshop Lead the design team to ensure the deliverables align with the SLA’s, maintain design integrity, and meet client expectations. Your ability to work collaboratively, manage deadlines, and produce exceptional results is critical to the success of the team.
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Directly accountable for the end-to-end quality governance of the team, ensuring the technical accuracy, and error-free delivery across all outputs.
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Collaborate closely with internal stakeholders to create compelling output presentations and marketing materials that effectively communicate complex information in an engaging, easy-to-understand format.
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Manage multiple design projects simultaneously, prioritizing tasks effectively to meet tight deadlines without compromising quality, and adhering to established service level agreements (SLAs).
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Mentor junior designers to elevate the overall quality of output, ensuring adherence to best practices in layout, typography, color theory, and other design principles, and conducting quality reviews of team outputs.
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Cultivate strong relationships with key internal stakeholders and clients iin the US and UK, ensuring their design needs are met with creativity, professionalism, and responsiveness, and proactively soliciting feedback to gauge satisfaction and identify areas for improvement.
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Adhere to established design processes, ensuring efficient project workflows, timely communication with project stakeholders, and maintaining organized project documentation, including design files, version control, and design briefs.
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Continuously evaluate and improve design processes, suggesting enhancements to increase efficiency, quality, and overall team performance, and developing contingency plans to address potential challenges in design execution.
Take ownership of your own professional growth, actively seeking out opportunities for skill development through workshops, courses, and industry events, and leading or facilitating internal knowledge-sharing sessions to enhance the team's design capabilities and understanding of industry best practices. -
All other duties as assigned.
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Leadership & Mentorship: Proven leadership skills with a focus on mentoring, coaching, and empowering design team members.
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Project Management: Excellent organizational and project management skills, with the ability to juggle multiple projects, prioritize effectively, and meet deadlines.
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Client-Centric Mindset: Ability to understand client needs and deliver tailored, high-quality design solutions that enhance the business and client experience.
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Collaboration & Communication: Strong interpersonal and communication skills, with the ability to lead cross functional teams and collaborate with stakeholders at all levels.
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Process Improvement: Ability to assess existing workflows and implement process improvements that drive efficiency, collaboration, and quality.
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Innovation & Learning: Eagerness to stay ahead of design trends and embrace new tools, techniques, and technologies that improve team performance and output.
About you
Qualifications
Minimum Required Degree: Bachelor’s degree in Graphic Design, Visual Communications, Marketing, or a related field (or equivalent experience).-
Preferred Degree: Master’s degree in Graphic Design, Visual Communications, Marketing, or a related field.
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Certificate(s)/Special Training
o Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
o Proficiency in presentation software such as PowerPoint or Keynote.
o Proficiency in MS Office Programs (Word, Excel, PowerPoint).
o Familiarity with social media, Digital Branding, and Employer Branding concepts is beneficial.
o Up-to-date knowledge of the latest design trends and best practices.
Experience ( Career Level Guide)
o Minimum of 7+ years of professional design experience, focusing on business presentations, marketing collateral, and branding.
o Experience in an agency environment, specifically supporting UK or US-based clients
o Strong portfolio showcasing relevant design work.
o Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
o Proficiency in MS Office Programs (Word, Excel, PowerPoint).
o Strong understanding of iconography, typography, color theory, space, and texture.
o Up-to-date knowledge of the latest design trends.
o Proven ability to mentor and develop junior designers.
o Experience in conducting quality reviews and providing constructive feedback
KNOWLEDGE, SKILLS AND ABILITY:
o Up-to-date knowledge of the latest design best practices.
o Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), and MS Office Programs (Word, Excel, PowerPoint).
o Strong portfolio showcasing business materials, marketing materials, and other relevant design work.
o Effective time management, organizational, and project management skills.
o Ability to lead design projects, collaborate with stakeholders, and mentor junior designers.
o Ability to cultivate strong relationships, solicit feedback, and continuously improve design processes.
o Exceptional written and verbal English skills are essential
Additional Information
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level, these benefits may improve:
- Medical Insurance and Parental Medical Insurance
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Accidental Insurance and Life Insurance
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Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
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Flexi Benefits Plan – Tax Savings Plans
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Educational expense reimbursement
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Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day
Other benefits include:
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Employee Wellness Programs
- Training programs
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And more..
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
