Job Role: Junior Brewer/Host – CaféRole Summary
The Junior Brewer supports the café operations by preparing high-quality coffee and beverages, maintaining cleanliness of brewing equipment, assisting senior baristas, and ensuring consistency in every cup served. The role also involves learning advanced brewing techniques and contributing to a superior guest experience.
Qualifications & Skills:
· Minimum 12th pass; Hospitality Management (HM)/ Barista certificate students preferred.
· Work experience: 0–2 years in café/F&B preferred.
· Interest in coffee brewing and guest service.
· Strong communication and interpersonal skills.
· Willingness to learn and adapt in a fast-paced café environment.
· Flexible for rotational shift timings.
Key Responsibility Areas (KRAs) & KPIs
KRAs:
· Prepare coffee and beverages as per café standards. Ensure consistency in taste, aroma, and presentation. Follow standard recipes and portion control.
· Maintain cleanliness of brewing machines, grinders, and workstations. Adhere to hygiene and food safety standards. Conduct daily cleaning and basic maintenance checks.
· Track coffee beans, milk, and brewing supplies. Reduce wastage of raw materials. Report low stock levels proactively to supervisor
· Greet customers politely while serving beverages. Support senior baristas in handling rush hours. Maintain a friendly and professional demeanour.
KPIs:
· Beverage Consistency Score (manager-led tasting audits) ≥ 90%
· Order Accuracy Rate ≥ 95%
· Customer Beverage Complaints ≤ 2 per month
· Average Preparation Time per Beverage ≤ 3 minutes
· Daily Cleaning & Maintenance Compliance (checklist completion) = 100%
· Equipment Downtime due to Negligence = 0 incidents
· Hygiene Audit Score ≥ 95%
· Wastage % of Raw Materials ≤ 3%
· Stock-out Incidents = 0 per month
· Timely Stock Reporting (before depletion) = 100%
· Training Sessions Attended (target: 100%)
· Skill Assessment Score (quarterly test/practical) ≥ 80%
· Ability to Prepare Full Menu Independently by Month 6
· Customer Service Feedback Score ≥ 85%
· Response Time during Peak Hours ≤ 10 minutes per order
· Teamwork Rating (Supervisor/Peer Feedback) ≥ 8/10
Key Tips for Growth:
1. Consistency & Quality: Always deliver perfect drinks; quality is the foundation.
2. Upskill Continuously: Learn new brewing methods, latte art, and flavor profiling.
3. Take Initiative: Help train peers, suggest menu ideas, manage stations efficiently.
4. Understand Operations: Inventory, cost control, and workflow efficiency matter as you move up.
5. Leadership & Mentorship: Grow by leading others, not just making drinks.
Pay: ₹15,000.00 - ₹17,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
