gurugram haryana compensation analyst Jobs – 109 Open Jobs Today

Sr. Associate - Workforce Management 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Finance
- Master's degree
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1d
India Senior Analyst, Application Support
WM —Gurugram, Haryana
- Full-time
- 12th Pass
- Bachelor's degree
- Paid time off
Project Manager
Sagacious IP —Gurugram, Haryana
- Part-time
- Hybrid work
- English
- Master's degree
- Bachelor's degree
Sr Systems Analyst (SAP Commerce)
Insight Enterprises —Gurugram, Haryana
- Computer Science
- Master's degree
- Bachelor's degree
- Health insurance
Senior Associate, CRG - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Microsoft Powerpoint
- Data analysis skills
- Research
Senior Associate, Business Valuation - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Manager, Human Resources
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- English
- Finance
Quick apply
SAP S/4 HCM Payroll - Techno-Functional Consultant
Maruti Suzuki India Ltd —Gurugram, Haryana
- Full-time
- Software troubleshooting
- Master's degree
- Analysis skills
Sr Digital Product Manager (AI- Products)
Gartner —Gurugram, Haryana
- Email
- Hybrid work
- Research
- Product management
- AI
Lead Consultant, EPM Board Developer
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Azure
- Oracle
- Computer Science
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manager FP&A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Management
- English
- Microsoft Office
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Senior Testing Engineer
Farsight —Gurugram, Haryana
- SQL
- Communication skills
Infosec_Sr. Executive/Assistant Manager - SOC Analyst L2 (Mumbai & Delhi)
Metropolitan Stock Exchange of India —Mandhela Kalan, Delhi
- Computer Science
- B.Sc
- Bachelor's degree
Business Analyst – Social Sector Knowledge Resources Management
Vimarsh Development Solutions —Gurugram, Haryana
- Email
- Microsoft Powerpoint
- Microsoft Word
- Research
Manager, Power Apps Developer - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Azure
- Computer Science
- Software troubleshooting
Senior Analytics Lead
Saarthee —Gurugram, Haryana
- SQL
- Project management
- Machine learning
- Health insurance
Quick apply
Senior Analyst
Saarthee —Gurugram, Haryana
- SQL
- Analysis skills
- Bachelor's degree
- Health insurance
Quick apply
Business Analyst – Agentic AI & Application Development
SWARAN SOFT SUPPORT SOLUTIONS PRIVATE LIMITED —Gurugram, Haryana
- Azure
- Computer Science
- Sales
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Sr Software Engineer_ServiceNow Developer_4-6yrs_Gurgaon
Gartner —Gurugram, Haryana
- Email
- Hybrid work
- Master's degree
- Software development
- Agile
Senior Data Engineer - T&T
McCormick —Gurugram, Haryana
- Azure
- Computer Science
- SQL
- Paid time off
3d

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Sr. Associate - Workforce Management 5B

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time
1 day ago

Qualifications

Economics
English
Finance
Master's degree
Human resources management
Bachelor's degree
Human resources
MA
Business Administration
SHRM Senior Certified Professional
Workforce management
BA

Full job description

Sr. Associate - Workforce Management

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Real Time Analyst (RTA) is responsible for monitoring managing and optimizing realtime performance for the assigned contact center or backoffice process. The role ensures Service Level (SL) delivery adherence compliance and efficient workforce allocation by closely monitoring queues agent performance and intraday staffing behavior. The RTA works as a key operational partner to maintain delivery health across all intervals of the day.
Responsibilities:

Real Time Monitoring & Service Level Management
Manage and monitor incoming volume queues AHT and intraday performance to ensure SL attainment for the assigned process.
Track realtime occupancy staffing levels shrinkage and interval trends.
Take corrective actions such as skill changes reallocations overtime/UT recommendations to maintain performance.
Workforce & Schedule Adherence Management
Monitor agent schedule adherence login/logout behaviour and break compliance in real time.
Coordinate with Operations for quick resolution of adherence deviations.
Ensure workforce planning schedule execution and staffing targets are met.
Operational support & Stakeholder Collaboration
Work closely with Operations leaders to identify performance gaps and improvement recommendations.
Participate in daily/weekly governance meetings with Ops and client teams.
Communicate realtime updates alerts and action items to stakeholders proactively.
Reporting & Analysis
Prepare and publishhourly daily weekly and monthly MI Sfor SL AHT attendance shrinkage and staffing.
Provide historical data analysis to support planning and optimization.
Deliver adhoc reports and performance insights for Ops and clients.
Assist leadership with realtime deepdive analysis on KP Is and operational trends.
Client Communication & Insights
Provide datadriven insights variance explanations and commentary to customers and clients as required.
Collaborate with both internal and external stakeholders to ensure transparency of performance and improvement initiatives.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Certified Compensation Professional (CCP) - WorkdayWorkday, Certified Professional in Learning and Performance Certification (CPLP) - SC. Stefconsult SRLSC. Stefconsult SRL, Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning, SHRM-SCP - Society for Human Resource Management (SHRM)Society for Human Resource Management (SHRM)

Required Skills

Real Time Analysis

Language

English (Required)

Language Proficiency -

Intermediate - B1

Additional Job Location -

Job Type

Regular

Master Skill List -

Workforce Management

Remote Type -

Office

Work Shift -

Rotating (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

compensation analyst jobs in gurugram haryana

Sr. Associate - Workforce Management 5B

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