bengaluru karnataka help desk analyst Jobs – 78 Open Jobs Today

Support Analyst - Bid and project tools
ALSTOM —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Engineering
- Finance
Senior Associate, Procurement, Supply Chain Management
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Computer Science
- ERP systems
Quick apply
Oracle HCM Senior Analyst
Resideo —Bengaluru, Karnataka
- Full-time
- Oracle
- System design
- SQL
Manager, Vendor Chargebacks
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- English
Quick apply
Software Engineer II (Consumer Growth Platforms)
Columbia Sportswear Company —Bengaluru, Karnataka
- Full-time
- Computer Science
- Salesforce
- English
Senior Executive - Finance & Accounts
Sagility —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Finance
Senior Manager - Legal (L - 19533)
Whatfix —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Negotiation
- Commuter assistance
- Health insurance
Quick apply
Analyst II - Functional SAP FICO
Westlake Epoxy —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Finance
Quick apply
13d
Trading Services - Senior Associate
State Street —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- Finance
- Health insurance
5d
Ops Manager- Credit Analytics & Data
Shell Energy —Bengaluru, Karnataka
- Full-time
- Azure
- Management
- Master's degree

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Senior Associate, Procurement, Supply Chain Management
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Exposure to global procurement processes and best practices Responsibilities: - Assist in the procurement process including purchase requisitions purchase…
Quick apply
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Support Analyst - Bid and project tools

ALSTOM -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Jira
System administration
Software troubleshooting
BMC Remedy
Engineering
Technical support
Finance
Project management
ServiceNow
IT
Communication skills
Help desk
Information Technology

Full job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Support Analyst – Bid and Project Tools in Bengaluru we’re looking for?

Your future role

Take on a new challenge and apply your technical support and project management expertise in a cutting-edge field. You’ll work alongside collaborative and innovative teammates.

You'll play a key role in ensuring seamless support for our bid and project tools, enabling our teams to deliver exceptional results. Day-to-day, you’ll work closely with teams across the business (including engineering, finance, and IT teams), address technical inquiries, and support users through troubleshooting and training, and much more.

You’ll specifically take care of diagnosing and resolving technical issues while maintaining accurate records of customer interactions, but also collaborating with cross-functional teams to enhance tool performance and user experience.

We’ll look to you for:

Acting as the primary point of contact for tool users, addressing technical inquiries via email or service requests
Diagnosing and troubleshooting basic technical issues and providing step-by-step solutions
Documenting and tracking customer interactions in our support system, ensuring accurate records of issues, resolutions, and follow-ups
Collaborating with cross-functional teams to escalate and resolve complex issues
Conducting training sessions and workshops to enhance user understanding and experience
Continuously improving technical knowledge and staying updated on tool features and industry trends

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

Advanced University Degree in Engineering and/or Finance and/or Information Technology
Experience or understanding of project management principles
Knowledge of enterprise IT tools (e.g., ticketing systems like ServiceNow, JIRA, Remedy)
Familiarity with system administration tasks (user access, permissions, basic troubleshooting)
A customer-centric mindset with a focus on problem-solving
Strong written and verbal communication skills
Ability to manage multiple tasks, prioritize issues, and work independently or in a team
Experience supporting internal users or clients in a helpdesk or tool support function
Willingness to build in-depth application knowledge and continuously improve technical skills

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

Enjoy stability, challenges and a long-term career free from boring daily routines
Work with new security standards for rail signalling
Collaborate with transverse teams and helpful colleagues
Contribute to innovative projects
Utilise our inclusive and flexible working environment
Steer your career in whatever direction you choose across functions and countries
Benefit from our investment in your development, through award-winning learning
Progress towards advanced roles in technical support or project management
Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Segment: Project Manager, Technical Support, User Experience, Help Desk, Information Technology, Technology

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help desk analyst jobs in bengaluru karnataka

Support Analyst - Bid and project tools

Senior Associate, Procurement, Supply Chain Management

Oracle HCM Senior Analyst

Manager, Vendor Chargebacks

Software Engineer II (Consumer Growth Platforms)

Senior Executive - Finance & Accounts

Senior Manager - Legal (L - 19533)

Analyst II - Functional SAP FICO

Trading Services - Senior Associate

Ops Manager- Credit Analytics & Data

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