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VoIP Engineer
360 DC Group —Noida, Uttar Pradesh
- Salesforce
- AWS
- JavaScript
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VoIP Engineer

360 DC Group
Noida, Uttar Pradesh

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Job details

5 hours ago

Qualifications

Telephony
Node.js
Load balancing
Salesforce
Disaster recovery
AWS
IVR
VoIP
Docker
JavaScript
PostgreSQL
Redis
REST
APIs
Linux
AI
TypeScript
NGINX
MySQL

Full job description

We are seeking a highly skilled VoIP Engineer to design, develop, and maintain a voice communication platform integrating WhatsApp Calling, SIP Telephony, and Salesforce CRM. The candidate will be responsible for building and managing the media server layer using FreeSWITCH or Asterisk and integrating voice workflows with Salesforce.

The ideal candidate should have experience with SIP, RTP, WebRTC, VoIP infrastructure, and API-based integrations.

Key Responsibilities

Telephony & Media Server Development

Design and deploy media servers using FreeSWITCH or Asterisk.
Configure SIP trunks and SIP routing.
Manage RTP media streams and call bridging.
Configure inbound and outbound call flows.
Implement call recording and monitoring solutions.
Troubleshoot voice quality, latency, and packet loss issues.

WhatsApp Calling Integration

Integrate WhatsApp Business Calling APIs.
Develop workflows for:
- Incoming Calls
- Outbound Calls
- Call Transfers
- Call Recording
- Agent Routing
Manage webhook events and call state synchronization.

Infrastructure & DevOps

Deploy and manage Linux-based voice servers.
Configure Nginx, HAProxy, and load balancing.
Implement monitoring and alerting.
Ensure high availability and disaster recovery.

AI & Voice Automation (Preferred)

Integrate OpenAI Realtime APIs.
Integrate Deepgram, AssemblyAI, or similar speech services.
Build AI-powered voice assistants and call automation workflows.

Required Skills

Telephony

SIP Protocol
RTP/RTCP
VoIP Architecture
Call Routing
IVR Design
SBC Concepts

Media Servers

Must Have:

FreeSWITCH OR Asterisk

Preferred:

FreeSWITCH

Development

Node.js
JavaScript / TypeScript
REST APIs
WebSockets

Databases

MySQL
PostgreSQL
Redis

Infrastructure

Linux Administration
AWS EC2
Docker
Nginx

Integrations

Salesforce APIs
Webhooks
OAuth 2.0
CRM Integrations

Quick apply

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