Telangana Senior customer support representative Jobs – 105 Open Jobs Today

Manager - BSI Field Design Advisory
Novartis —Hyderabad, Telangana
- Full-time
- Hybrid work
- English
- Master's degree
- Analysis skills
12d
SDR / Sr SDR
Aviso AI —Hyderabad, Telangana
- Presentation skills
- Communication skills
Quick apply
Senior Specialist, AEM Sites Developer
MSD —Hyderabad, Telangana
- Full-time
- Java
- Master's degree
- Bachelor's degree
3d
Specialist, Technical Product Management- Veeva QMS Products
MSD —Hyderabad, Telangana
- Full-time
- Computer Science
- DevOps
- Analysis skills
3d
Senior Endpoint Systems Engineer
TTEC —Hyderabad, Telangana
- Remote
- Azure
- Computer Science
- Software troubleshooting
- Paid time off
Quick apply
Principal Global Feasibility (RWD) HYD/GGN
サイネオス・ヘルス —Hyderabad, Telangana
- Research
- Agile
- Communication skills
Enterprise Architect
iCIMS Talent Acquisition —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
Enterprise Architect
iCims —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
Senior Data Scientist
TriNet —Hyderabad, Telangana
- Azure
- Doctoral degree
- Computer Science
- Health insurance
Principal Architect - Azure
TTEC Digital —Hyderabad, Telangana
- Full-time
- Azure
- Windows
- Bachelor's degree
Quick apply
Sr Scientist I/ Sr. Scientist II, Documentary Standards (Excipients)
The U.S. Pharmacopeia (USP) —Hyderabad, Telangana
- Full-time
- Doctoral degree
- English
- Master's degree
- Paid time off
- Flexible schedule
14d
Sr. Business Manager / Business Manager – Sales
Recliners India —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Specialist, Automation Architect
MSD —Hyderabad, Telangana
- Full-time
- Computer Science
- Master's degree
- AWS
3d
Associate / Sr Associate - Query Management - iRefer
Firstsource Healthcare —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
18h
Engineering Manager
Pinnacle Reliability India, PLC —Hyderabad, Telangana
- Full-time
- Microsoft Office
- Project management
- Agile
- Paid holidays
- Health insurance
Quick apply
Senior Statistical Programmer (Clinical Pharmacology)
サイネオス・ヘルス —Madhapur, Hyderabad, Telangana
- English
- Travel
- Communication skills
Inside Sales Manager
NetCom Learning —Hyderabad, Telangana
- Full-time
- Management
- Sales
- Marketing
Quick apply
Senior Consultant - Dynamics 365 CRM/ Power Platform
TTEC Digital —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- Computer Science
- Customer service
Quick apply
Principle Genesys Cloud CX Developer
TTEC Digital —Hyderabad, Telangana
- Full-time
- CRM software
- Computer Science
- Software troubleshooting
Quick apply
HVAC SYSTEM SERVICE MANAGER
Arial Engineering —Hyderabad, Telangana
- ₹3,00,000 - ₹6,00,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Sales

I want to receive the latest job alerts for senior customer support representative in telangana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer support representative jobs near telangana

Enterprise Architect jobs in Hyderabad, Telangana

Senior Developer jobs in Hyderabad, Telangana

System Engineer jobs in Hyderabad, Telangana

Director Of Product Management jobs in Hyderabad, Telangana

Senior Data Scientist jobs in Hyderabad, Telangana

Principal jobs in Hyderabad, Telangana

Inside Sales Manager jobs in Hyderabad, Telangana

Cloud Engineer jobs in Hyderabad, Telangana

Software Architect jobs in Hyderabad, Telangana

Engineering Manager jobs in Hyderabad, Telangana

Senior Scientist jobs in Hyderabad, Telangana

HVAC Supervisor jobs in Hyderabad, Telangana

Senior Business Manager jobs in Hyderabad, Telangana

Architect jobs in Mp Nagar, Bhopal, Madhya Pradesh

Project Architect jobs in Bengaluru, Karnataka

Enterprise Architect jobs in Bengaluru, Karnataka

Government Architect jobs in Kerala

Enterprise Architect jobs in Gurgaon Kty., Gurugram, Haryana

Senior Developer jobs in Noida, Uttar Pradesh

Senior Developer jobs in Calicut, Kerala

Manager - BSI Field Design Advisory

Novartis -
Hyderabad, Telangana

Apply Now

Job details

Full-time
12 days ago

Qualifications

English
Japanese
Master's degree
Sales
Customer segmentation
Analysis skills
Bachelor's degree
Events management
Diploma
MBA
Communication skills
German
Analytics

Full job description

Summary

Act as a Sales Force Effectiveness business partner to the sales leaders by designing & implementing Sales Force Effectiveness deliverables including measuring product access and sales performance, Segmentation & Targeting, account planning, field force sizing, creating insights through market analytics. Contribute to the definition of a roadmap on how to excel through sales effectiveness and efficiency in the future. Track all relevant KPIs and sales performance in a standardized manner and be able to comply with future requirements of the market.

About the Role

Role/Job Title: Manager, Field Design Advisory

Location: Hybrid

About the Team:

As an integral part of the Business Service International, the team delivers comprehensive design and advisory solutions business stakeholders. We excel in crafting and deploying innovative go-to-market (GTM) strategies for sales, access, and other organizations.

Our team offers a wide array of GTM and enterprise consulting solutions, including:

Market identification
Customer segmentation
Omnichannel targeting strategy
Field structure design
Resource optimization
Geography design analytics
Talent placement
Tactic and execution effectiveness measurement

These services empower business leaders across the globe—field leaders, brand leaders, P&O leaders, and finance leaders—by leveraging robust consulting methodologies, profound functional and business expertise, data-driven analytics, and industry benchmarks.

We are dedicated to drive success through strategic recommendations and tailored solutions, ensuring that our internal business colleagues achieve their goals with precision and confidence.

About the role

The purpose of the Manager role is:

Drive projects to Novartis internal customers (country business units, analytics teams, regional marketing and sales teams) on various high complex field force consulting projects.
Support the team in creating project proposals and managing project delivery end-to-end.
Facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative insights.
Support FFO business by involving in various initiatives like knowledge sharing, on- boarding and training support of various associates.
Support the team in all business-related tasks / activities, building process documentation and knowledge repositories.

Key Responsibilities:

Co-leading and delivering consulting projects for customers, ensuring adherence to timelines and quality objectives in the following areas:
Commercial strategy design
Field Force sizing and structure (commercial and other teams)
Optimal resource deployment, leveraging analytical tools & algorithms.
Segmentation, Tiering, Targeting and Call Plan design.
Incentive scheme design and payout calculation strategies
Ad-hoc projects based on local business challenges identified through assessments and / or benchmarking.
Ensuring delivery of efficient and high-quality deliverables and, promotes synergy and best practice sharing among resources
Ensuring exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events
Proactively strive for improvement in services, processes, and the way of working
Working with extended BSI team to leverage any cross-functional synergies and drive integrated solutions
Mentoring team members to support talent development across the wider team; developing and retaining talent.

Essential Requirements:

Education: Graduate degree is minimum, any certifications, diploma or degree in project and event management is a plus

Languages: Strong communication skills in English

Experience (5+ years) in commercial execution, functional consulting in a consulting or pharmaceutical company

Experience in co-leading project teams
Past work reflects a track record of excellence in SFE and / or Business Analytics field
Experience in working in a matrix and geographically dispersed environment
Ability to engage senior stakeholders and influence strategic decision-making
Should have an understanding of Pharmaceutical business including its regulatory environment
Strong analytical thinking with problem solving approach
Strong and proactive business results-focus, and proven ability to provide insights that increase productivity

Desirable Requirements

MBA/ Postgraduate
Knowledge of other in-scope country languages (German, Japanese as priority)
Working knowledge of country organization, sales operational processes, practice areas, key issues and challenges.

Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

Division

International

Business Unit

Marketing

Location

India

Site

Hyderabad (Office)

Company / Legal Entity

IN10 (FCRS = IN010) Novartis Healthcare Private Limited

Functional Area

Sales

Job Type

Full time

Employment Type

Regular

Shift Work

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Apply Now

Refine Your Search

senior customer support representative jobs in telangana

Manager - BSI Field Design Advisory

SDR / Sr SDR

Senior Specialist, AEM Sites Developer

Specialist, Technical Product Management- Veeva QMS Products

Senior Endpoint Systems Engineer

Principal Global Feasibility (RWD) HYD/GGN

Enterprise Architect

Enterprise Architect

Senior Data Scientist

Principal Architect - Azure

Sr Scientist I/ Sr. Scientist II, Documentary Standards (Excipients)

Sr. Business Manager / Business Manager – Sales

Specialist, Automation Architect

Associate / Sr Associate - Query Management - iRefer

Engineering Manager

Senior Statistical Programmer (Clinical Pharmacology)

Inside Sales Manager

Senior Consultant - Dynamics 365 CRM/ Power Platform

Principle Genesys Cloud CX Developer

HVAC SYSTEM SERVICE MANAGER

I want to receive the latest job alerts for senior customer support representative in telangana

Explore jobs in more locations

Summary

About the Role

Accessibility and accommodation

Jobseeker tools

Employer Tools

Browse

Stay Connected