thiruvananthapuram kerala support associate Jobs – 63 Open Jobs Today

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Senior UX Expert
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The ideal candidate will have a foundational understanding of customer experience and research methodologies and a passion for creating processes and setting up…

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Lead II - Software Engineering Unix

UST Global -
Thiruvananthapuram, Kerala

Apply Now

Job details

Qualifications

Operating systems
Go
Kanban
UNIX
Java
C++
C
SharePoint
Product demos
Agile
Communication skills
Debugging
SDLC
Design patterns

Full job description

ID: 49020

7 - 9 Years

1 Opening

Trivandrum

Role description

Role Proficiency:

Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others' developmental activities; assisting Project Manager in day to day project execution.

Outcomes:

Interpret the application feature and component designs to develop the same in accordance with specifications.

Code debug test document and communicate product component and feature development stages.

Validate results with user representatives integrating and commissions the overall solution.

Select and create appropriate technical options for development such as reusing improving or reconfiguration of existing components while creating own solutions for new contexts

Optimises efficiency cost and quality.

Influence and improve customer satisfaction

Influence and improve employee engagement within the project teams

Set FAST goals for self/team; provide feedback to FAST goals of team members

Measures of Outcomes:

Adherence to engineering process and standards (coding standards)

Adherence to project schedule / timelines

Number of technical issues uncovered during the execution of the project

Number of defects in the code

Number of defects post delivery

Number of non compliance issues

Percent of voluntary attrition

On time completion of mandatory compliance trainings

Outputs Expected:

Code:

Code as per the design

Define coding standards
templates and checklists

Review code – for team and peers

Documentation:

Create/review templates
checklists
guidelines
standards for design/process/development

Create/review deliverable documents. Design documentation
requirements
test cases and results

Configure:

Define and govern configuration management plan

Ensure compliance from the team

Test:

Review/Create unit test cases
scenarios and execution

Review test plan created by testing team

Provide clarifications to the testing team

Domain relevance:

Advise software developers on design and development of features and components with deeper understanding of the business problem being addressed for the client

Learn more about the customer domain and identify opportunities to provide value addition to customers

Complete relevant domain certifications

Manage Project:

Support Project Manager with inputs for the projects

Manage delivery of modules

Manage complex user stories

Manage Defects:

Perform defect RCA and mitigation

Identify defect trends and take proactive measures to improve quality

Estimate:

Create and provide input for effort and size estimation and plan resources for projects

Manage knowledge:

Consume and contribute to project related documents
share point
libraries and client universities

Review the reusable documents created by the team

Release:

Execute and monitor release process

Design:

Contribute to creation of design (HLD
LLD
SAD)/architecture for applications
features business components and data models

Interface with Customer:

Clarify requirements and provide guidance to Development Team

Present design options to customers

Conduct product demos

Work closely with customer architects for finalizing design

Manage Team:

Set FAST goals and provide feedback

Understand aspirations of the team members and provide guidance
opportunities
etc

Ensure team members are upskilled

Ensure team is engaged in project

Proactively identify attrition risks and work with BSE on retention measures

Certifications:

Obtain relevant domain and technology certifications

Skill Examples:

Explain and communicate the design / development to the customer

Perform and evaluate test results against product specifications

Break down complex problems into logical components

Develop user interfaces business software components

Use data models

Estimate time and effort resources required for developing / debugging features / components

Perform and evaluate test in the customer or target environments

Make quick decisions on technical/project related challenges

Manage a team mentor and handle people related issues in team

Have the ability to maintain high motivation levels and positive dynamics within the team.

Interface with other teams designers and other parallel practices

Set goals for self and team. Provide feedback for team members

Create and articulate impactful technical presentations

Follow high level of business etiquette in emails and other business communication

Drive conference calls with customers and answer customer questions

Proactively ask for and offer help

Ability to work under pressure determine dependencies risks facilitate planning handling multiple tasks.

Build confidence with customers by meeting the deliverables timely with a quality product.

Estimate time and effort of resources required for developing / debugging features / components

Knowledge Examples:

Appropriate software programs / modules
- Functional & technical designing
- Programming languages – proficient in multiple skill clusters
- DBMS
- Operating Systems and software platforms
- Software Development Life Cycle
- Agile – Scrum or Kanban Methods
- Integrated development environment (IDE)
- Rapid application development (RAD)
- Modelling technology and languages
- Interface definition languages (IDL)
- Broad knowledge of customer domain and deep knowledge of sub domain where problem is solved
Additional Comments:

The ideal associate should have 8 to 11 years of experience, should have, C, C++, Unix, Java knowledge, Golang and willing to work in a production support environment. Strong communication skills and good logical reasoning are essential. The candidate must be willing to work in a 24x7 production support role. Good Troubleshooting knowledge Pro-active & confident. Good attitude & team player

Skills

C++,Unix,C,Java

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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support associate jobs in thiruvananthapuram kerala

Lead II - Software Engineering Unix

Senior UX Expert

Palliative Care Physician – BKPCC | Bhubaneswar

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