sodepur kolkata west bengal operations manager Jobs – 74 Open Jobs Today

Team Leader – Outbound & Inbound Operations – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Customer service
- Bachelor's degree
- Communication skills
Team Leader – Training Operations – E-Commerce- Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Team Leader – Outbound Sales Operations – Solar Energy – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- CRM software
- Management
- Sales
Lead - Sales and Operations
MyTripvilla —Kolkata, West Bengal
- English
Opportunity For Operation Manager With US Healthcare
Gear Inc. —Kolkata, West Bengal
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
Project Manager Civil, SME cum Operations
Turner & Townsend —Kolkata, West Bengal
- Full-time
- Civil engineering
- Bachelor's degree
- Plumbing
Quick apply
Team Leader – Back Office & Collections Operations – Gurugram, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Excel
- Management
Operation Manager
Abroad Eduversity —Kolkata, West Bengal
- ₹30,000 - ₹1,00,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
Quick apply
1h
Chocolate Production Manager/ Chocolatier/ Chocolate Maker
Mochan Food Processors Pvt. Ltd —Kolkata, West Bengal
- ₹11,000.37 - ₹35,000.00 a month
- Full-time
- Remote
- Team management
- Manufacturing
Quick apply
1h

More jobs to discover

Find similar jobs that you might be interested in.

Team Leader – Training Operations – E-Commerce- Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
Here, you will lead training programs that shape agent capability from Day 1, influence performance outcomes, and work with leaders who believe in developing…

I want to receive the latest job alerts for operations manager in sodepur kolkata west bengal

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operations manager jobs near sodepur kolkata west bengal

Operations Manager jobs in Kolkata, West Bengal

Healthcare Manager jobs in Kolkata, West Bengal

Operations Team Leader jobs in Indore, Madhya Pradesh

Operations Team Leader jobs in Jharkhand

Operations Team Leader jobs in Kannur District, Kerala

Operations Team Leader jobs in Nashik District, Maharashtra

Treasury Operations jobs in Mumbai, Maharashtra

Team Leader jobs in Lucknow, Uttar Pradesh

Team Leader jobs in Kochi, Kerala

Operations Intern jobs in Chennai, Tamil Nadu

Operations Manager jobs in New Town, Kolkata, West Bengal

Operations Manager jobs in Jetalpur, Vadodara, Gujarat

Indusind Bank, Hiring For Hr Operations jobs in Coimbatore, Tamil Nadu

Operations Manager jobs in Tarnaka, Hyderabad, Telangana

Operations Manager jobs in Remote India

Farm Manager jobs in Maharashtra

Operations, Office Work , Back Office jobs in Gwalior, Madhya Pradesh

Travel Operations jobs in Mumbai, Maharashtra

Data Analyst jobs in Noida, Uttar Pradesh

Axis Bank, Operations jobs in Bhubaneswar, Orissa

Team Leader – Outbound & Inbound Operations – Kolkata, India

Fusion CX -
Salt Lake, Kolkata, West Bengal

Apply Now

Job details

Qualifications

Customer service
Inbound voice
Bachelor's degree
Communication skills

Full job description

Are you an experienced people leader with strong operational control, communication skills, and the ability to manage targets with precision? Fusion CX is hiring a Team Leader for our outbound and inbound operations in Kolkata. This role is ideal for professionals who have supervised customer service or sales teams, understand process-driven performance management, and can steer a team toward consistent results. If you’re seeking Team Leader jobs in Kolkata, BPO leadership roles, or opportunities to guide high-performance operations, this position offers the perfect next step.

Job Description:

About the Role

As a Team Leader, you will manage a floor team handling both outbound and inbound operations. You will be responsible for daily team performance, process adherence, coaching, metric tracking, and ensuring smooth delivery across all KPIs. This role requires confidence, ownership, and the ability to make quick, informed decisions in a dynamic work environment.

Key Responsibilities

Lead and manage a team handling outbound and inbound customer interactions.
Oversee day-to-day team performance, ensuring targets and KPIs are consistently met.
Provide coaching, feedback, and guidance to strengthen team skills and operational output.
Monitor process adherence, quality scores, productivity, attendance, and overall workflow.
Analyze performance metrics and implement corrective actions where necessary.
Drive process improvement and support a culture of accountability and continuous learning.
Ensure compliance with company policies, reporting standards, and operational procedures.

Job Requirements:

Experience & Skills

Minimum 1 year of experience as a Team Leader in a BPO, customer service, outbound, or inbound process.
Strong team-handling skills with the ability to motivate and guide diverse teams.
Experience managing process metrics and operational KPIs.
Ability to think quickly, make decisions, and take responsibility for outcomes.
Excellent communication skills and professional behavior in high-paced environments.

Education

Graduate in any discipline (mandatory).

Work Mode & Location

Work from Office (WFO)
Location: Kolkata, India

Why Join Fusion CX?

At Fusion CX, leaders grow through ownership, clarity, and real opportunities. As a Team Leader, you’ll have access to:

A collaborative, performance-driven environment.
Leadership exposure in a high-impact operations process.
Structured growth pathways and learning support.
A workplace culture that values initiative, responsibility, and continuous improvement.

If you are looking for Team Leader positions in Kolkata, operations leadership jobs, or the opportunity to lead high-performing teams, apply today and build your career with Fusion CX.

Apply Now

Refine Your Search

operations manager jobs in sodepur kolkata west bengal

Team Leader – Outbound & Inbound Operations – Kolkata, India

Team Leader – Training Operations – E-Commerce- Kolkata

Team Leader – Outbound Sales Operations – Solar Energy – Kolkata, India

Lead - Sales and Operations

Opportunity For Operation Manager With US Healthcare

Project Manager Civil, SME cum Operations

Team Leader – Back Office & Collections Operations – Gurugram, India

Operation Manager

Chocolate Production Manager/ Chocolatier/ Chocolate Maker

More jobs to discover

I want to receive the latest job alerts for operations manager in sodepur kolkata west bengal

Explore jobs in more locations

Job Description:

Job Requirements:

Why Join Fusion CX?

Jobseeker tools

Employer Tools

Browse

Stay Connected