Dankuni Kolkata West Bengal Operations manager Jobs – 62 Open Jobs Today

Operation Manager in India
Gear Inc. —Kolkata, West Bengal
- Full-time
- Google Suite
- English
- Analysis skills
- Health insurance
- Paid time off
Quick apply
Team Leader – Outbound & Inbound Operations – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Customer service
- Bachelor's degree
- Communication skills
Team Leader – Training Operations – E-Commerce- Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Team Leader – Outbound Sales Operations – Solar Energy – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- CRM software
- Management
- Sales
Lead - Sales and Operations
MyTripvilla —Kolkata, West Bengal
- English
Opportunity For Operation Manager With US Healthcare
Gear Inc. —Kolkata, West Bengal
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
Project Manager Civil, SME cum Operations
Turner & Townsend —Kolkata, West Bengal
- Full-time
- Civil engineering
- Bachelor's degree
- Plumbing
Quick apply
Team Leader – Back Office & Collections Operations – Gurugram, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Excel
- Management
Operation Manager
Abroad Eduversity —Kolkata, West Bengal
- ₹30,000 - ₹1,00,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
Quick apply
20h
Chocolate Production Manager/ Chocolatier/ Chocolate Maker
Mochan Food Processors Pvt. Ltd —Kolkata, West Bengal
- ₹11,000.37 - ₹35,000.00 a month
- Full-time
- Remote
- Team management
- Manufacturing
Quick apply
20h

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Operation Manager in India

Gear Inc. -
Kolkata, West Bengal

Quick apply

Job details

Full-time

Benefits

Health insurance
Paid time off

Qualifications

Google Suite
English
Analysis skills
Communication skills

Full job description

Job Description:

Gear Inc is seeking an Operation Manager in Kolkata for our Moderation team. Ideal candidates are able to adapt and are well known with fast moving and last moment change.

Main responsibilities:

Directs and oversees day to day project operations through effective leadership and efficient management of team leads and support teams.
Ensure delivery of all client KPIs and targets.
Motivate and effectively performance manage team leads Provide direction, mentoring, coaching, and leadership support to all direct reports and identify any knowledge and competency gaps for training and improvement
Ensure proper staffing levels relative to call volume forecast & capacity plan in coordination with the concerned functional units for staff hiring, training and deployment.
Ensure Adequate staffing of high skilled and qualified workforce across all roles and functions.
Host internal and external Business reviews on regular basis and present operational performance, clearly communicate insights, ensure all operational concerns are addressed
Maintains good working relations with clients and serves as the customer's primary point of contact creating open and effective communications regarding all aspects of the program.
Anticipate client needs proactively and translate requirements into executable action plans with clear objectives, goals and timelines.
Maintains a high level of morale and productivity within the programs, to lead by example and cultivate a positive workplace environment that promotes company culture.

Job Requirement:

At least 10 years of work experience in the managed services industry with minimum 3 years of related field experience, preferably an operations manager in BPO Operations.
Managed at least 300 FTEs across multiple lines of business
Proven track record of meeting and delivering targets and commitments.
Excellent English communication skills, both verbal and written in English
Proficient in Google Suite and online collaboration tool is a plus
Capable of building productive business relationships with clients
Strong organizational, managerial, critical thinking, creative thinking, problem-solving decision making and analytical skills
Content moderation environment work experience is a plus but not required
Willing to work on public holidays and shifting schedules including night shifts when needed
Willing to relocate to Kolkata, India.

Benefits:

Attractive salary and benefits, international, fun and professional working environment
An open and honest culture where people are valued, treated fairly and trusted and empowered
13th salary, lunch allowance
Health Insurance package
Paid leave (12 days/year)
Support for making work permits, resident cards and others

Working Location: Must be located in, or willing to relocate to Kolkata, India.

All interested candidates are welcome to apply. Please send your cover letter and resume expressing your interest to us at [email protected]. Only shortlisted candidates will be contacted by our HR team.

Quick apply

Refine Your Search

operations manager jobs in dankuni kolkata west bengal

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Operation Manager

Chocolate Production Manager/ Chocolatier/ Chocolate Maker

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