Service Delivery Manager - F&A - I2C
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of Senior Manager Financial Planning & Analysis Financial Planning & Analysis is responsible for being objective and a business partner leading collaborative efforts and efficient planning and analysis that supports our key business decisions. Analyses business trends; leads and aligns financial forecasts and long-range planning processes with our business leaders. Drives business value by providing financial and analytical counsel to facilitate decision-marking around strategic business initiatives. Prepares monthly financial reporting including variance and financial statement analysis. Able to clearly communicate a cohesive and concise story around business drivers behind financial data and potential implications on future results. Builds financial models and scenarios as a key input for business planning decisions in areas such as resource selection/deployment non-Salary expenses etc. Handles annual budget processes incorporating business initiatives economic trends and operational efficiency. Aligns' budget to business strategies and gains alignment from business partners. Performs customer and product profitability analysis and makes investment and pricing decisions. Finds opportunities to drive revenue growth margin expansion and a more favourable mix (i.e. driving preferred products and services). Identifies and executes upon operational improvement opportunities. Demonstrates proficiency of technical tools and financial systems. Serves as an objective financial steward with an enterprise perspective safeguarding our company's assets. Ensures controls are in place and the company's intellectual property is protected. Responsibilities: - Drive FP&A growth for a business unit having large number global clients spanning multiple industry verticals. - Engage with clients across multiple regions identify their business problems and deploy relevant solutions solving their FP&A challenges. - Solve clients business problems through packaged solutions using the latest technologies from Digital Cloud and Predictive/Prescriptive Analytics - Partner with clients and be the lead advisor for strategic programs including decisions on Make vs. - Buy Pricing NPI New Investments etc. - Lead client projects in long range planning / annual operating plans budgeting forecasting capital planning and other strategic projects etc. - Drive Functional Transformation programs for clients in the areas of Management Reporting Advanced Analytics Report Automation etc. - Design innovative products & solutions to solve challenges that clients face in FP&A - Lead large scale FP&A analytics programs for multiple clients and drive business benefits in the areas of Working Capital Sales Pricing CAPEX etc. - Lead team of Analytics specialists (Data Scientists AI / ML specialists etc.) and FP&A SM Es (Analysts Business Partners Storytellers) and deploy outstanding Analytics products and solutions for clients. - Identify requirements from existing clients and/or new opportunities collaborate closely with cross functional teams curate large & complex deals and drive growth in FP&A Analytics and Transformation - Identify new markets for growing FP&A and devise strategies for growth through redefined org models new transformation services modern technologies etc.
Qualifications
Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance
Certifications
ACCA Qualified Accountant (ACCA) - SEGi University and CollegesSEGi University and Colleges, Blackline - Financial Close Level 1 Implementation Certification - NIITNIIT, Certified Investment Management Analyst (CIMA) - DataTrainedDataTrained, Microsoft Excel Certification - Normandale Community CollegeNormandale Community College, SAP Certified Application Associate - SAP S/4HANA for Financial Accounting Associates (SAP S/4HANA 2020) - SAPSAP
Required Skills
Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Banking Capital Markets, Client Relations, Collections Management, Data Literacy, Data Visualization, Deductions Management, Lean Six Sigma (LSS), People Leadership
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
F&A - I2C
Remote Type -
Office
Work Shift -
Evening Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
