Job Title: Field Service Engineer
Department: Service / Operations
Reporting To: Service Manager / Operations Head
Location: As per project/site requirement
Experience: Fresher to 3 Years (Relevant Field Experience Preferred)
Job Summary:
The Field Service Engineer will be responsible for installation, commissioning, servicing, troubleshooting, and maintenance of company products at customer locations. The role requires extensive field travel, technical problem-solving skills, and customer handling capabilities to ensure high service standards and client satisfaction.
Key Responsibilities:
- Installation and commissioning of products at client sites
- Conduct preventive and corrective maintenance
- Diagnose technical issues and provide on-site solutions
- Attend breakdown calls and ensure minimal downtime
- Coordinate with internal technical and production teams
- Maintain service reports, work completion reports, and documentation
- Train customers/end users on product usage and safety
- Ensure adherence to safety standards at project sites
- Support product upgrades and modifications when required
- Maintain service tools, spare parts, and inventory records
Technical Skills Required:
- Basic electrical and mechanical troubleshooting knowledge
- Ability to read technical drawings and wiring diagrams
- Hands-on experience with tools and testing equipment
- Knowledge of fabrication/steel structures (preferred if related to containers)
- Understanding of HVAC, plumbing, or electrical systems (if applicable)
- Basic computer knowledge (MS Excel, email communication, reporting)
Qualification:
- Diploma / ITI in Electrical / Mechanical / Electronics / Mechatronics
- BE/B.Tech (Preferred for experienced candidates)
Experience:
- Fresher candidates with strong technical knowledge may apply
- 1–3 years of experience in field servicing, installation, or maintenance preferred
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
