bengaluru karnataka luxury retail Jobs – 88 Open Jobs Today

Lead - Grader (Diamond Retail)
Titan Company —Bengaluru, Karnataka
- Management
- Bachelor's degree
- Communication skills
Store Assistant (Jacadi Paris)
Burgundy Brand Collective —Bengaluru, Karnataka
- ₹15,000 - ₹20,000 a month
- Full-time
- Inventory control
- Organizational skills
- Computer skills
- Health insurance
Quick apply
12h
Customer Service Executive (Jacadi Paris)
Burgundy Brand Collective —Bengaluru, Karnataka
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Customer service
- English
- Health insurance
Quick apply
12h
Lead-Retail Capability
Titan Company —Bengaluru, Karnataka
- Management
- Sales
- Travel
Head-Mother Brand, Insights & Digital
Titan Company —Bengaluru, Karnataka
- Management
- Marketing
- Data analysis skills
Brand Manager-Diamonds
Titan Company —Bengaluru, Karnataka
- Marketing
- Microsoft Office
- Analysis skills
Sales Executive (Onitsuka Tiger)
Burgundy Brand Collective —Bengaluru, Karnataka
- ₹18,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Health insurance
Quick apply
12h
Sales Executive
ELV Projects —Bengaluru, Karnataka
- Customer service
- Communication skills
- Banking
Quick apply
7d
Principal Technical Program Manager (Supply Chain)
Quince —Bengaluru, Karnataka
- Project management
- Presentation skills
- Communication skills
Senior Engineering Manager - Backend (Logistics)
Quince —Bengaluru, Karnataka
- Azure
- Computer Science
- Java
Principal Product Manager, Accounts + Identity
Quince —Bengaluru, Karnataka
- System design
- Master's degree
- Analysis skills
Salesforce Developer
Valtech Group —Bengaluru, Karnataka
- Full-time
- Salesforce
- English
- JavaScript
4d
Staff Engineer - Backend
Quince —Bengaluru, Karnataka
- System design
- Java
- Databases
Lead, Finance Systems
Saks Global —Bengaluru, Karnataka
- Full-time
- Remote
- Computer Science
- Finance
- Analysis skills
2d
Lead - Data Architect
Valtech Group —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Master's degree
Staff Data Engineer (Data Platform)
Quince —Bengaluru, Karnataka
- SQL
- AWS
- Python
Client Service Team Lead Position - India
Ascend —Bengaluru, Karnataka
- Full-time
- Hospitality
- Mentoring
- Leadership
Quick apply
Senior Associate HRIS- SAP Employee Central Payroll (Bangalore- India Based)
Chalhoub Group —Bengaluru, Karnataka
- Computer Science
- DevOps
- Engineering
- Health insurance
3d
Senior Analyst SAP PTP , Bangalore India (Hybrid)
Ralph Lauren —Bengaluru, Karnataka
- Full-time
- Hospitality
- Computer Science
- Bachelor's degree
Engineering Manager - Backend
Quince —Bengaluru, Karnataka
- Azure
- Computer Science
- Java

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Lead - Grader (Diamond Retail)

Titan Company -
Bengaluru, Karnataka

Apply Now

Job details

Qualifications

Succession planning
Management
Bachelor's degree
Communication skills

Full job description

Job Requirements

The role is responsible for evaluating and grading diamonds based on the globally recognized 4Cs — Cut, Clarity, Color, and Carat — ensuring adherence to strict quality standards. The role demands precision, consistency, and integrity in grading processes, supporting product excellence and customer trust in a high-value, luxury product environment.

Quality:

Define key quality parameters (Titan quality standards for diamonds and colour stones) to be measured for every diamond or colour stone brought into the titan ecosystem
Define testing criteria and mechanism for each of the quality parameters and ensure implementation of the same
Define and own SOPs for all the quality processes of diamond and colour stone sourcing
Devise mechanisms to: reduce rejections due to stones quality (Original Defect) from Stone Sourcing at Final QA and ensure pipeline integrity of diamonds, have zero synthetics detected, reduce no. of obvious defects at QA
Guide team to resolve customer escalations and consumer court complaints

Training & Certifications:

Conduct retail trainings to educate the sales force on diamonds (cut, color, clarity and carat etc.)
Conduct sessions to provide inputs to brand, design and merchandising on diamonds (4C’s, advertising usage etc.)
Monitor, track quality of diamonds as per defined criteria and devise plans where necessary to ensure BIS Hallmark certification

Industry Practices:

Scan the environment to keep abreast with leading practices in diamond & colour stone procurement, diamond & colour stone quality tests etc.
Lead trips to diamond mines to understand diamond mining processes to ensure responsible sourcing

Stakeholder Management:

Maintain clear, professional communication with supervisors, merchandisers, and product teams to ensure grading standards are understood and followed. Contribute to meetings where grading consistency, policy updates, or trend reports are reviewed.
Address conflicts related to differing grading opinions by conducting re-evaluation based on standard protocols and ensuring transparent documentation.
Collaborate with senior graders or quality leads when disputes arise on Cut, Clarity, or Color grades, especially for high-value stones. Support TEP teams and merchandisers by rechecking grades when pricing mismatches or tagging errors are reported.
Ensure grading inputs are provided promptly to avoid process delays or stock holds.
In case of escalations from stores or end-customers regarding a diamond’s grade, assist with re-verification and provide clarity to internal stakeholders. Help customer-facing teams communicate factual, gemmology-based explanations to maintain customer trust.
Encourage team-based discussions to align on borderline cases or when new challenges arise (e.g., synthetics, new treatments).
Recognize when to escalate grading disputes to supervisors or QA managers, particularly if the resolution impacts product value or customer satisfaction. Follow escalation protocols and ensure all cases are logged and traceable.

People Management:

Foster high level of employee engagement and retention of talent
Support leadership & functional capability building initiatives to facilitate succession planning for critical roles within the department
Identify training needs for the team and follow-up with the corporate training team to ensure delivery
Monitor and review performance parameters of the team and provide feedback on frequent basis to the team members
Provide subordinates with adequate exposure and growth opportunities to enable readiness for higher roles
Ensure periodic follow-up with the recruitment team to fill the vacant positions within stipulated time; in case of deviations escalate it to appropriate authority.

Work Experience

Required Qualifications:

Bachelor’s degree in business, Operations, Gemmology, or related field;
Understanding of gemmology or luxury retail operations strongly preferred.
Minimum 7-10 years of experience

Skills & Competencies:

Strong knowledge of diamond grading parameters.
Excellent attention to detail and manual dexterity.
Familiarity with gemmological tools and digital grading software.
Ability to work with integrity under minimal supervision.
Team-oriented with good communication skills.

Apply Now

Refine Your Search

luxury retail jobs in bengaluru karnataka

Lead - Grader (Diamond Retail)

Store Assistant (Jacadi Paris)

Customer Service Executive (Jacadi Paris)

Lead-Retail Capability

Head-Mother Brand, Insights & Digital

Brand Manager-Diamonds

Sales Executive (Onitsuka Tiger)

Sales Executive

Principal Technical Program Manager (Supply Chain)

Senior Engineering Manager - Backend (Logistics)

Principal Product Manager, Accounts + Identity

Salesforce Developer

Staff Engineer - Backend

Lead, Finance Systems

Lead - Data Architect

Staff Data Engineer (Data Platform)

Client Service Team Lead Position - India

Senior Associate HRIS- SAP Employee Central Payroll (Bangalore- India Based)

Senior Analyst SAP PTP , Bangalore India (Hybrid)

Engineering Manager - Backend

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