dankuni kolkata west bengal operations manager Jobs – 73 Open Jobs Today

Team Leader / Supervisor – Review & Proctoring Operations – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Management
- Customer service
- English
Team Leader- Operations|Domestic|06102025
TGBPL TP India - DBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Operation Manager in India
Gear Inc. —Kolkata, West Bengal
- Full-time
- Google Suite
- English
- Analysis skills
- Health insurance
- Paid time off
Quick apply
Team Leader – Training Operations – E-Commerce- Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Team Leader – Outbound & Inbound Operations – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Customer service
- Bachelor's degree
- Communication skills
Team Leader – Outbound Sales Operations – Solar Energy – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- CRM software
- Management
- Sales
Lead - Sales and Operations
MyTripvilla —Kolkata, West Bengal
- English
Opportunity For Operation Manager With US Healthcare
Gear Inc. —Kolkata, West Bengal
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
Project Manager Civil, SME cum Operations
Turner & Townsend —Kolkata, West Bengal
- Full-time
- Civil engineering
- Bachelor's degree
- Plumbing
Quick apply
Team Leader – Back Office & Collections Operations – Gurugram, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Excel
- Management

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Team Leader- Operations|Domestic|06102025
TGBPL TP India - DBU —Kolkata, West Bengal
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Team Leader / Supervisor – Review & Proctoring Operations – Kolkata, India

Fusion CX -
Salt Lake, Kolkata, West Bengal

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Job details

Qualifications

Management
Customer service
English
Analysis skills
Supervising experience
Quality assurance
Bachelor's degree
SaaS
Communication skills

Full job description

Are you an experienced leader with strong operational, quality, and people-management skills? Fusion CX is hiring a Team Lead / Supervisor for its Review and Proctoring operations in Kolkata. In this role, you will manage proctoring and review teams, ensure adherence to academic integrity protocols, and support seamless service delivery within a global education-support workflow. If you are seeking team lead jobs in Kolkata, BPO leadership roles, or supervisory opportunities in education support, this position offers strong career growth potential. Apply now!

Job Description:

About the Role

The Team Lead or Supervisor oversees proctoring and image review teams, ensuring operational efficiency, quality assurance, and compliance with academic integrity standards. The role includes managing escalations, monitoring performance, preparing reports, and coordinating with stakeholders for staffing and process improvements.

Key Responsibilities

Supervise daily operations of proctoring and image review teams.
- Provide coaching, guidance, and performance feedback.
- Manage escalations involving technical issues, misconduct reviews, or sensitive customer situations.
- Track performance metrics such as accuracy, responsiveness, attendance, and turnaround time.
- Prepare operational and quality reports for internal and external stakeholders.
- Coordinate staffing levels, performance expectations, and process improvements.
- Support onboarding, training, and continuous skill development for team members.
- Ensure adherence to academic integrity protocols, NDA requirements, FERPA guidelines, and overall data security standards.

Job Requirements:

Required Skills and Qualifications

Three to five years of supervisory experience in BPO, customer service, or education support.

A bachelor’s degree is required.
Strong leadership, people management, and escalation-handling abilities.
Excellent English communication skills, both written and verbal.
Experience in SaaS, EdTech, proctoring, or compliance-based workflows is preferred.
Strong analytical skills to evaluate performance data and implement corrective actions.

Why Join Fusion CX?

At Fusion CX, you will lead a high-impact function within the growing online examination and proctoring space. You will work in a collaborative environment that values initiative and accountability, gain exposure to advanced tools and global compliance standards, and have access to structured leadership development and long-term growth opportunities. If you are looking for team lead jobs in Kolkata, EdTech supervisory roles, or leadership opportunities in a global customer experience organization, apply today and contribute to strengthening secure, reliable online testing environments at Fusion CX. Apply now!

Apply Now

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operations manager jobs in dankuni kolkata west bengal

Team Leader / Supervisor – Review & Proctoring Operations – Kolkata, India

Team Leader- Operations|Domestic|06102025

Operation Manager in India

Team Leader – Training Operations – E-Commerce- Kolkata

Team Leader – Outbound & Inbound Operations – Kolkata, India

Team Leader – Outbound Sales Operations – Solar Energy – Kolkata, India

Lead - Sales and Operations

Opportunity For Operation Manager With US Healthcare

Project Manager Civil, SME cum Operations

Team Leader – Back Office & Collections Operations – Gurugram, India

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