bengaluru karnataka remote desktop support Jobs – 129 Open Jobs Today

Support Technician
Five9 —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Windows
1h
IT HelpDesk Engineer
Power Bridge Systems —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Windows
- Health insurance
Spanish Service Desk - Sr Engineer-Cloud & Infra Engg
BirlaSoft —Bengaluru, Karnataka
- Night shift
- Spanish
- Microsoft Outlook
- Software troubleshooting
3d
Support Admin - Global Helpdesk (Rotational Shift)
Guidewire Software —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
- Flexible schedule
RRN00016822 - Application Tech Support Practitioner Copy 01
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
End User Support
NEC Software Solutions (India) —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
Quick apply
8d
Windows
Capgemini —Bengaluru, Karnataka
- Windows
- Scripting
- Communication skills
Service Desk Analyst
iManage —Bengaluru, Karnataka
- Full-time
- Azure
- Microsoft Outlook
- Software troubleshooting
- Paid time off
- Flexible schedule
Quick apply
Product Support Analyst
Infor —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
3d
Technical Support & Live Streaming Executive
24 Frames Digital —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Travel
- Computer networking
- Cell phone reimbursement
- Work from home
Quick apply
Services Specialist - Technical Support
Baker Hughes —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
8d
Application Engineer Desktop
Conceptia Konnect —Bengaluru, Karnataka
- Email
- Software troubleshooting
- Bachelor's degree
- Mechanical knowledge
- Health insurance
Associate Software Development Engineer - Service Management
Microland —Bengaluru, Karnataka
- Windows
- Bachelor's degree
- JavaScript
2d
Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
RRN00017022 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
RRN00017023 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
RRN00017016 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
RRN00017013 Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
RRN00017019 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
RRN00017015 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office

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Support Technician

Five9 -
Bengaluru, Karnataka

Apply Now

Job details

1 hour ago

Qualifications

Software troubleshooting
Customer service
iOS
Windows
Microsoft Office
ITIL
IT support
MacOS
Desktop administration
Communication skills
Active Directory
CompTIA A+
Help desk
VPN

Full job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Support Technician

About Five9

Five9 is a leader in cloud-based contact center solutions and one of the Bay Area's fastest-growing companies. Headquartered in San Ramon, CA, we continue to expand globally and offer a high-energy environment with significant opportunities for personal and professional growth. Our competitive compensation package includes a base salary, monthly commissions/bonus, RSUs, and a full benefits package.

Position Overview

The Support Technician plays a critical role in ensuring smooth IT operations across Five9's offices and remote workforce. This position provides End-user IT support for the India office and remote users across North America, APAC, and EMEA, while also participating in global IT projects. You will interface with end-users across all business units and assist IT teams in troubleshooting issues related to systems, applications, and connectivity.

Key Responsibilities

Serve as the first point of contact for IT support requests via Service Desk calls, tickets, and walk-ups, following documented processes and escalation procedures.
Provide IT troubleshooting for hardware, software, peripherals, and enterprise applications across global offices and remote users.
Manage ticketing systems, ensuring timely resolution and proper escalation of issues.
Perform password resets, account provisioning, and remote assistance for end-users.
Administer and support enterprise-level solutions for managing computing devices within the Five9 global environment.
Troubleshoot, research, diagnose, and document technical issues involving client systems, VPN, and network connectivity.
Support and maintain laptops, desktops, mobile devices (iOS/Android), printers, and A/V systems for onsite and remote employees.
Assist with IT purchasing hardware and software as needed.
Participate in developing and implementing standard operating procedures and customer service guidelines for IT support.
Collaborate on global IT projects and initiatives with colleagues across Five9 sites.
Provide occasional off-hours support, including evenings and weekends.
Perform other related duties as assigned.

Qualifications

Experience: 2+ years in IT support, helpdesk, or customer service roles; enterprise-level experience preferred.
Hands-on experience with Windows/Mac OS, Microsoft Office, remote support tools, and ticketing systems.
Familiarity with Active Directory for user, group, and policy administration.
Understanding of network concepts (wired/wireless) and protocols.
Strong problem-solving skills with the ability to follow documented processes and adapt solutions.
Excellent written and verbal communication skills for interacting with technical and non-technical users.
Ability to work independently or in a team on moderately complex assignments.
Formal training or certifications (e.g., CompTIA A+, Network+, ITIL) are a plus.
Experience with device management tools, JAMF, SaaS applications, and mobile device support is a plus.
Microsoft certifications are a plus.

What We're Looking For

Early-career professionals with practical job knowledge and a willingness to learn.
Individuals can handle routine tickets independently and escalate complex issues promptly.
Team players who thrive in a fast-paced environment and demonstrate ownership of tasks.
Ability to learn quickly, adapt to change, and maintain attention to detail.
Creativity and resourcefulness in problem-solving.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Apply Now

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remote desktop support jobs in bengaluru karnataka

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