telangana desktop support technician Jobs – 102 Open Jobs Today

Product Support Analyst, Senior (Technical)
Infor —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Customer service
- ERP systems
2d
A&A | Consultant | ITDA - Audit Support | Hyderabad | IT, Data & Analytics
Deloitte —Hyderabad, Telangana
- ERP systems
- Bachelor's degree
- AI
Technical Support Engineer, Senior 1
Progress —Hyderabad, Telangana
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Health insurance
- Paid time off
7d
Senior End-User Support Engineer - Global IT & Security
BLAIZE —Hyderabad, Telangana
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Technical Support Executive
A1 Conveyors —Hyderabad, Telangana
- Up to ₹15,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Administrative experience
Quick apply
Pelican Services Technical Support
Pelican Services —Hyderabad, Telangana
HCM - Help Desk
BirlaSoft —Hyderabad, Telangana
- Oracle
- Software troubleshooting
Technical Support Associate
ESN Technologies —Hyderabad, Telangana
- Full-time
- Customer service
- Salesforce
- English
Support Technical Leader
Redwood Software Inc. —Hyderabad, Telangana
- Email
- English
- Databases
- APIs
LN Product Support Analyst, Senior (Technical)
Infor —Hyderabad, Telangana
- Night shift
- Software troubleshooting
- Customer service
- ERP systems
SPE-CX-Multi Channel Helpdesk
Cognizant —Hyderabad, Telangana
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
5d
Manager, Technical Support
Hyland Software —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Technical Support Specialist
Milestone Technologies, Inc. —Hyderabad, Telangana
- Software troubleshooting
- Customer service
- Windows
2d
Senior End User Computing (EUC) Engineer
DAZN —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
TECHNICAL SUPPORT SPECIALIST
Zeta Global —Hyderabad, Telangana
- Computer Science
- English
- Java
Job Title: Technical Support Engineer - L2
Deepija Telecom —Hyderabad, Telangana
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Systems Administrator, Hyderabad India
Decisions —Hyderabad, Telangana
- Azure
- Computer Science
- Software troubleshooting
Quick apply
Project Manager - IT Projects & support
Sahakar Solutions —Hyderabad, Telangana
- Email
- Project management
- Leadership
- Communication skills
Technical Support Representative (Customer Support)
Arrowsight Private Limited —Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- Software troubleshooting
- Customer service
- English
- Health insurance
- Paid time off
Quick apply
2d
Senior Technical Support Engineer - Microsoft MS
TTEC Digital —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Analysis skills
Quick apply

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Product Support Analyst, Senior (Technical)

Infor -
Hyderabad, Telangana

Apply Now

Job details

Full-time
2 days ago

Qualifications

ITIL Certification
Software troubleshooting
XML
Customer service
Enterprise Software
ERP systems
SQL
Bachelor's degree
Scripting
APIs
SaaS

Full job description

Description

Infor are looking for a Senior Product Support Analyst to join our growing global support team. This role is ideal for a proactive problem solver with deep functional and technical understanding of enterprise software systems. As a trusted advisor to our customers, you'll take ownership of complex support cases, work closely with cross-functional teams, and contribute to continuous service improvements. You’ll be supporting a dynamic portfolio of Infor products, acting as a critical liaison between our clients and internal product, engineering, and services teams.

A Typical Day in the Life Includes:

Be a subject matter expert on assigned Infor applications and modules.
Analyze, diagnose, and resolve complex product issues in a timely and efficient manner.
Be the primary point of escalation for critical incidents.
Collaborate with product management and engineering to prioritize defect resolutions and product enhancements.
Mentor and guide junior analysts to develop technical and customer service skills.
Document solutions and best practices in the knowledge base to drive case deflection and customer empowerment.
Partner with customers to ensure a positive support experience, owning cases from inception through resolution.
Contribute to proactive support initiatives and root cause analysis to reduce case volume and improve product quality.

Basic Qualifications:

Experience in enterprise software support, consulting, or related field.
Experience troubleshooting across application, database, and integration layers.
Experience with ERP, HCM, LN Logistics, or industry-specific software is preferred.
Experience with SQL and familiarity with APIs, XML, and scripting languages is a plus.
Customer engagement experience.
Experience working in a fast-paced, global environment with cross-functional teams.
Requires 5 to 6 years of relevant experience with ERP LN applications, preferably Infor

Preferred Qualifications:

BE/BTech
Experience in ERP LN
Experience supporting SaaS/cloud-based solutions in ERP
ITIL certification or background in service management processes.
Open to work in Any Shift ( Including Night Shift)

About Infor

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

Fraud Awareness

We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.

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Description

A Typical Day in the Life Includes:

Basic Qualifications:

Preferred Qualifications:

About Infor

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