mukundnagar pune maharashtra systems administrator/operations engineer Jobs – 91 Open Jobs Today

Associate Manager Client Technology
Altera Digital Health Inc. —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Red Hat OpenShift Administrator
Invokhr —Pune, Maharashtra
- Azure
- Computer Science
- Software troubleshooting
Quick apply
Software Engineer Python
Data Axle Solutions Pvt Ltd —Pune, Maharashtra
- Azure
- Computer Science
- Software troubleshooting
Quick apply
AI Infrastructure and Data Sr. Associate
Apex Group —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- DevOps
5d
Service Management Lead
Accenture —Pune, Maharashtra
- Full-time
- Azure
- DevOps
- AWS
Principal Cloud Architect (AWS)
Jefferies & Company, Inc. —Pune, Maharashtra
- Full-time
- Azure
- Customer service
- AWS
DevOps Engineer
Easebuzz Pvt Ltd —Pune, Maharashtra
- Full-time
- Computer Science
- DevOps
- AWS
Quick apply

Other jobs to consider

Find your next job by exploring related positions.

System Administrator
Sancheti Hospital —Pune, Maharashtra
We are looking for an experienced and proactive System Administrator to manage and maintain the organization’s IT infrastructure, servers, networks, and…
₹65,000 - ₹70,000 a month
Quick apply
Database Administrator
Sancheti Hospital —Pune, Maharashtra
We are looking for an experienced and detail-oriented Database Administrator (DBA) to manage, maintain, secure, and optimize the organization’s database systems…
₹60,000 - ₹70,000 a month
Quick apply
12d

I want to receive the latest job alerts for systems administrator/operations engineer in mukundnagar pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

systems administrator/operations engineer jobs near mukundnagar pune maharashtra

Service Manager jobs in Pune, Maharashtra

Cloud Computing jobs in Tamil Nadu

Architect jobs in Mohali, Punjab

Principal Cloud Architect jobs in Bengaluru, Karnataka

Cbse , School Principal jobs in Jharkhand

Senior Associate Engineer jobs in Assam Tribune, Guwahati, Assam

Senior Associate Engineer jobs in Orissa

Research Associate, Biology jobs in Kochi, Kerala

Senior Associate Engineer jobs in Bandra West, Mumbai, Maharashtra

Senior Associate Engineer jobs in Remote

Senior Logistics jobs in Bengaluru, Karnataka

Senior Resident, Ent jobs in Delhi, Delhi

Information Technology Manager jobs in Chhattisgarh

Information Technology Manager jobs in Chennai, Tamil Nadu

Pharmacy Manager jobs in Kolkata, West Bengal

Information Technology Manager jobs in Ahmedabad, Gujarat

Manager Hotel jobs in Himachal Pradesh

Information Technology Manager jobs in Andhra Pradesh

Accountant, Accounts Manager jobs in Salem, Tamil Nadu

Service Manager jobs in Work From Home

Associate Manager Client Technology

Altera Digital Health Inc. -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Microsoft Powerpoint
BCS
ITIL Certification
Cloud infrastructure
Microsoft Excel
Azure
Management
Computer Science
Software troubleshooting
IIS
Windows
Microsoft Office
SQL
Bachelor's degree
ITIL
CompTIA Network+
Azure Certification
Mentoring
Recruiting
ServiceNow
Problem management
Leadership
Communication skills
Information Technology

Full job description

Job Description: Associate Manager – L1 Monitoring Operations

About the Role

We are looking for a dynamic and technically grounded Associate Manager to lead our L1 Monitoring Operations team. This is a dual-hat role that demands the right balance of people leadership and hands-on technical acumen . You will be responsible for managing a team of Monitoring Engineers who are at the frontline of our operations — monitoring alerts, triaging incidents, and taking proactive actions to prevent potential client impact across our infrastructure landscape.

If you are someone who thrives in a 24x7 environment, leads with empathy, thinks methodically about problems, and has a solid technical foundation in Windows infrastructure and IT Operations — we want to hear from you.

What You Will Do

Team Leadership & People Management

Directly lead, coach, and mentor a team of 10+ Monitoring Analysts , fostering a high-performance, motivated, and accountable culture.
Oversee new employee onboarding and drive career development planning and growth opportunities for team members.
Empower team members to take ownership of their responsibilities by delegating effectively and establishing clear expectations, accountability, and feedback loops.
Lead employees through a structured performance management and development process , including goal setting, regular feedback, and performance development planning.
Maintain transparent and open communication across the team through department meetings, one-on-ones, email, IM, and regular interpersonal touchpoints.
Identify, recruit, and develop internal and external talent to ensure the right mix of competencies within the team.
Recognize and reward high performers to sustain motivation and retain key talent.
Regularly communicate company news, organizational updates, and team progress against business goals.

Monitoring Operations Management

Manage day-to-day operations of the L1 monitoring team responsible for monitoring systems, infrastructure, Windows Servers, SQL databases, and networks hosted on Microsoft Azure .
Ensure the team effectively utilizes monitoring tools including AppDynamics, Logic Monitor, and Azure Monitor to detect, triage, and respond to alerts.
Oversee the management of incidents via ServiceNow (SNOW) , ensuring timely logging, escalation, and resolution in adherence to defined SLAs.
Drive adherence to ITIL-aligned processes — Incident Management, Problem Management, and Change Management — across all team operations.

Problem Management

Champion a methodological problem-solving culture using structured frameworks such as 5 Whys, Root Cause Analysis (RCA) methodology.
Work towards solving problems "ONCE" by ensuring permanent fixes and driving a zero-repeat-incident mindset.
Partner with cross-functional teams and leaders to improve and expedite problem resolution across the environment.
Track and report on key Problem Management KPIs through weekly and monthly dashboards and reports.

Reporting & Governance

Deliver daily, weekly, and monthly operational reports and dashboards to stakeholders and leadership.
Balance demand management across multiple simultaneous complex projects, operational enhancements, break-fix requests, and maintenance activities.
Lead internal operational improvement projects and drive efficiencies within the team.
Ensure full team adherence to all team, account, and client policies and procedures.

What We Are Looking For

✅ People Management Competencies

Proven ability to lead a team of 10 or more individual contributors in a fast-paced, operations-driven environment.
Strong coaching and mentoring skills with a genuine interest in people development.
Ability to delegate effectively, drive accountability, and provide structured, constructive feedback.
Excellent interpersonal and communication skills — able to inspire, influence, and align teams toward shared goals.
Experience in recruiting and building well-rounded, competent teams.

✅ Technical Competencies

Strong understanding of Global Command Center / NOC / Monitoring Operations and associated ITSM KPIs .
3–5 years of hands-on experience in Windows Server Administration, IIS, Application Support & Troubleshooting, SQL blocking analysis, and Windows Cluster Management — must have held at least one technical role within the past 5 years .
Working knowledge of monitoring tools such as Azure Monitor, Logic Monitor, AppDynamics (AppD), SentryOne , or equivalent platforms.
Familiarity with cloud-hosted infrastructure , particularly Microsoft Azure .
Experience with ServiceNow (SNOW) for ITSM ticketing and workflow management.
Proficiency in Microsoft Office tools — Excel, PowerPoint, and Teams — for reporting, presentations, and collaboration.
Solid understanding and prior experience with ITIL processes — Incident, Problem, and Change Management.

Academic & Professional Qualifications

Bachelor's Degree in Computer Science, Information Technology, or a related field.
Any relevant IT Certifications (e.g., ITIL Foundation, Microsoft Certified: Azure Administrator, CompTIA Network+) are a plus .

Travel Requirements

Willingness and ability to travel regionally and/or internationally as required by business needs.

Working Arrangements

Must be willing and able to work in a 24×7×365 rotational shift environment .
Work is performed in a standard office environment with minimal exposure to health or safety hazards.

Apply Now

Refine Your Search

systems administrator/operations engineer jobs in mukundnagar pune maharashtra

Associate Manager Client Technology

Red Hat OpenShift Administrator

Software Engineer Python

AI Infrastructure and Data Sr. Associate

Service Management Lead

Principal Cloud Architect (AWS)

DevOps Engineer

Other jobs to consider

I want to receive the latest job alerts for systems administrator/operations engineer in mukundnagar pune maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected