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Software Quality Assurance Analyst

CSC (Corporation Service Company) -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Jira
BCS
ISTQB Certification
Pegasystems
Computer Science
Waterfall
Information Systems
Analysis skills
Quality assurance
Bachelor's degree
Scripting
ServiceNow
Agile
Business Administration
Communication skills

Full job description

Role : Software Quality Assurance Analyst
Location : Bengaluru

Overview

We are seeking a detail-oriented and analytical Senior Quality Assurance (QA) Analyst to join our Business Process Workflow Services team. The Senior QA Analyst will play a critical role in ensuring the accuracy, efficiency, and reliability of business process workflows across various platforms and systems. This role involves close collaboration with business analysts, developers, and stakeholders to validate process designs, identify defects, and ensure high-quality deliverables that meet business requirements.

Job Responsibilities

Test Planning & Execution
Develop comprehensive test plans, test cases, and test scripts based on business process requirements and workflow designs
Execute manual and automated testing across workflow applications and platforms
Validate end-to-end business processes for accuracy, completeness, and performance

Defect Management
Identify, document, and track defects using standard QA tools
Collaborate with development teams to troubleshoot and resolve issues
Participate in root cause analysis and recommend process improvements

QA Team Oversight
Lead junior team members
Work with QA Leads to standards and process methods are improved and maintained

Process Validation
Ensure workflows align with business rules, compliance standards, and operational goals
Perform regression testing to validate changes and enhancements
Support user acceptance testing (UAT) and coordinate with stakeholders to sign-off

Documentation & Reporting
Maintain detailed QA documentation including test results, defect logs, and quality metrics
Provide regular status updates and quality reports to project managers and leadership

Job Requirements

Education & Experience
Bachelor’s degree in computer science, Information Systems, Business Administration, or related field

Technical Skills
Proficiency in QA tools such as Jira, Octane, or other similar
Experience with workflow platforms (e.g., Appian, Pega, ServiceNow, or similar)

Analytical & Communication Skills
Strong analytical skills with attention to detail
Excellent written and verbal communication skills

Other Qualifications
QA Team leader responsibilities
Knowledge of business process modeling and documentation standards
Understanding of Agile and Waterfall methodologies
Certification in QA or testing (e.g., ISTQB) is desirable

Apply Now

Refine Your Search

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Reconciliation Domain & Java Architect [Techno Functional]

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