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Business Development Officer – Franchise sales – Hotel industry

Madcherry Hospitality
Navi Mumbai, Maharashtra

Apply Now

Job details

Full-time
₹12,00,000 a year

Benefits

Work from home

Qualifications

CRM software
Hospitality
Google Docs
Tourism
Multilingual
Sales
Word processing
English
Microsoft Office
Master's degree
Sales
Math
Presentation skills
Bachelor's degree
Data management
Hospitality Management
Relationship management
Business Administration
Proofreading
Desktop administration
Diploma
MBA
Leadership
Communication skills
Negotiation
Time management
Hotel management

Full job description

Job Title: Business Development Officer – Franchise development & Investor relations – Hotel industry

Fresher
Junior
Senior

Job Brief:

We are looking for a dynamic and experienced Sales executive / Business Development officer to drive franchise development and attract qualified investors for leading cafe, restaurant, bar and hotel brands in the hospitality industry.
This role involves identifying potential franchisees and investors, presenting business opportunities, and building long term relationships to expand our network of franchise partners across domestic and international markets.

Job Type:

Full time

Type of Company:

Hospitality Industry

Madcherry cafe
Mad Baker

Work mode:

Hybrid

Note:

We do not have complete work from home option.
Hybrid mode of work means: Onsite, Field work – Work from office – work from home – as per the requirement
Hybrid mode of work can be changed to full time work from office as per the work requirement.

Work Location:

MBP, Mahape, Navi Mumbai
As per allotted area

Interview Location:

MBP, Mahape, Navi Mumbai

Shift Timings:

10.00 AM to 07.00 PM

Working:

5 days working
2 day Holiday
Rotational Holidays

Experience:

Maximum – Up to 6 years of sales experience, preferably in franchise development, investment sales, or hospitality real estate, hostel industry, Hotels & Resort, Restaurant & bar.

Salary slab:

Up to Rs.12,00,000/- Per annum (CTC = Fix + Variable = 80:20 ration)

Note:

Salary structure: Fix + Variable (80:20 ratio).
Candidates applying for the above post should be compulsory target oriented, as offered salary will be target oriented.
Candidates applying for the above post should be willing to relocate at the required destination.
Candidates can be relocated to other cities, states, countries, etc.
Candidates applying for the above post should have their own laptop, good internet connection.

Education qualification:

Bachelor’s degree in Business, hospitality, Real estate, or a related field.

Job Description

The role of the Business Development Officer is to generate leads, schedule meetings, develop new business opportunities, increase sales revenue, improve profitability and help the business grow. Your work can involve careful strategic planning and positioning in the appropriate markets, or enhancing the operation of the business, position or reputation in some way.

Duties & Responsibilities

Identify and attract high potential franchisees and investors interested in hospitality concepts (cafes, restaurants, bars, hotels & resorts, etc.).
Perform regular market search for new investors.
Research and identify new business opportunities, new markets, growth, areas, trends, customers, partnerships, products, services, or new ways of reaching existing markets.
Qualify leads based on investment capability, market experience, and alignment with brand standards.
Cold call to prospective customers, schedule meetings, generate leads
Actively promote available franchise opportunities and investment offerings for established and emerging hospitality brands.
Communicating new product developments to prospective clients.
Conduct meetings and presentations to showcase the value proposition, business model, and ROI potential of franchise opportunities.
Manage the full sales cycle from lead generation to contract negotiation and post sales support.
Communicate, follow up, tie up with new clients
Build and maintain a strong sales pipeline through networking, industry events, referrals, and digital platforms.
Build and maintain strong relationships with existing clients and ensure high levels of satisfaction and retention.
Collaborate with brand owners and internal stakeholders to match investors with suitable concepts and markets.
Guide prospective clients through the franchise acquisition process, including documentation, approvals, and onboarding.
Maintain up-to-date knowledge of industry trends, track market trends, competitor activities, market dynamics, and industry development to identify opportunities for business growth.
Support post sale relationship management to ensure franchisee satisfaction and long term retention.
Achieve or exceed monthly, quarterly, and annual franchise sales and investment targets.
Attend various hotel industry programs and conferences
Represent the company at hospitality events, job fairs, and networking opportunities.
Client management
Daily follow up
Negotiate deals
After sales service
Maintain database
Develop sales strategy and onboard new customers
Build strong relationships with industry professionals, competitors, vendors and other personnel.
Contribute to the reputation of the organisation by entering and achieving professional awards
Support team members
Work strategically carrying out necessary planning in order to implement operational changes
Have a good understanding of the business products or services and be able to advise others about them.
Providing management with feedback

Requirements & Qualifications

Key Skills:

Strong understanding of franchise business models and hospitality operations.
Proven track record of closing high value deals and building client portfolios.
Excellent presentation, negotiation, and relationship management skills.
Ability to travel as required to attend meetings, site visits, and events.
Proficiency in CRM systems, MS Office suite, and sales analytics tools.
Multilingual capabilities (A plus in diverse hospitality markets)
Strong knowledge of hospitality operations and workforce needs.
Knowledge and understanding of the hospitality industry’s sales field.
Goal oriented with strong organisational and time management abilities.
Knowledge and understanding of data management.
Well-organised and detail-oriented
Market knowledge
Ability to build rapport
Time management and planning skills
Must be able to multi-task and take instruction from many sources
Excellent leadership skills
Strong interpersonal skills
Negotiation skills
Positive attitude
Target oriented
Convincing power
Presentable Personality
Proficiency in CRM software and MS office suite.
Ability to thrive in a fast paced, client focused environment.

Core Skills:

Existing network of investors and franchise prospects in the hospitality sector.
Knowledge of franchise legal frameworks and FDD (Franchise disclosure document) process.
Experience working with international brands or multi init franchise systems.
Entrepreneurial mindset with passion for hospitality and brand development.
Ability to explain the product and convince client
Excellent presentation skills and negotiation skills
Proficient in proofreading, spelling, grammar punctuation and math

Advanced Skills:

Familiarity with hospitality industries Products and further documentation

Creative Skills:

Excellent verbal & written communication skills
Excellent grasp of English language
Creative & innovative thinker & planner
Critical thinker and problem solver

Management Skills:

Ability to work both independently & as an active member of a team
Able to prioritise, & manage time efficiently
Managing different projects simultaneously & working with strict deadlines
Self-motivated & self-directed

IT Skills:

Proficiency in MS office, Google docs, etc.
Ability to learn new and updated software

Educational Requirements:

Diploma / Degree in Travel and Tourism (compulsory)
BHM – Bachelor of Hotel Management (would be added benefit)
Master of Business Administration – Sales (would be added benefit)
Degree / Diploma, computers, word processing and spreadsheet certification (would be added benefit)

Apply Now

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