Overview
The Architect role in Solution Architecture involves gathering insights about client business and technical requirements to propose viable solutions based on Microsoft technologies. The role includes acting as a customer advocate, leveraging existing architecture approaches, and applying technical knowledge to meet clients' needs and resolve technical constraints. Architects assess and build clients' technical capabilities, lead technical activities for building solutions, and support pre-sales, post-sales, and implementation for client projects. They contribute to the design, build, and deployment of proof of concepts (POCs) and pilots, applying methodology and governance to minimize risks and manage quality assurance. Additionally, they act as trusted advisors by building relationships, challenging others, and demonstrating Microsoft's value proposition.
Responsibilities
Understanding Customer Technical Environment
Engage business sponsors, product owners, Enterprise Architects, Security, and Operations leaders to frame outcomes and define the target agentic scenarios.
Assess customer AI readiness across identity, data, security/compliance, and operating model; identify gaps to unlock Copilot and agent adoption at scale.
Identify industry and technology trends including AI adoption patterns, Low‑Code modernization, Copilot usage, GitHub Copilot assisted development, and data readiness to influence solution architecture direction.
Socialize solution approaches with customers, validating feasibility, operating impact, scalability, and change management required for Copilot and agent rollouts.
Maintain an iterative feedback loop with Product Engineering and internal communities to relay field insights that shape M365 Copilot, Copilot Studio, Power Platform capabilities for agentic engagements.
Partner with account and delivery teams to shape the solution play, refine estimates, adjust pre‑sales solution components, govern scope changes, and position technical risks for agentic AI adoption.
.Architecture Design and Deployment
Own and maintain architectural documentation, including agent design specs, integration contracts, and operational runbooks.
Define and communicate end-to-end architecture with traceability from business outcomes to agent behaviors, tools, data grounding, quality attributes, and compliance controls.
Lead cost- and technology-based discussions to assess feasibility, deployment options (cloud/edge), scale, and customer appetite for agentic innovation.
Apply business value principles prioritizing ROI, productivity, adoption/usage intensity, and long-term operational efficiency.
Partner with the Project Manager to drive governance across design, build, testing, deployment, pilots, and scale-out of Copilot and agent capabilities.
Validate delivered business value (revenue enablement, productivity uplift, customer/employee experience improvement, cost savings) and connect outcomes to telemetry and adoption signals.
Direct development and execution of test strategies (functional, security, privacy, and AI evaluations) to prove requirement compliance and support remediation and sign-off.
Collaborate with bid teams to prepare costed, traceable solution approaches with trade-offs, AI risk posture, and clear positions on responsible AI.
Lead implementation with the Project Manager, establishing quality standards, release planning, and operational transition for agentic workloads.
AI, Copilot, Low‑Code, and Agent Extensibility
Use Copilot Studio to build and manage agents (topics/actions, orchestration, channels, monitoring) for customer productivity improvement and business process transformation.
Stay current on Microsoft’s AI Business Solutions strategy and communicate platform direction across M365 Copilot, Copilot Studio, Power Platform, and Azure.
Act as the technical conscience balancing customer expectations with feasibility, security, privacy, and responsible AI practices.
Mentor technical talent on agentic design patterns, Power Platform governance, Copilot extensibility, and responsible AI engineering.
Propose architectures and roadmaps with clear assumptions for data readiness, identity/permissions, integrations, and AI risk controls.
Lead governance and deployment of Copilot Studio agents ensuring security, responsible AI, connector controls, and data boundary alignment.
Deliver custom Microsoft 365 Copilot extensions using approved SDKs, plugins/connectors, automation frameworks, and secure data access patterns.
Apply engineering excellence and DevOps practices (CI/CD, quality gates, automation, observability) using Azure DevOps and GitHub.
Review solutions for requirement fidelity, security/privacy posture, responsible AI compliance technical quality, best‑practice alignment, and operational readiness
Enforce best practices for Copilot Studio agent lifecycle management, grounding strategies, evaluations, and monitoring for continuous improvement .
Qualifications
Required/Minimum Qualifications
Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field AND 14+ years in technology solutions, architecture, consulting, or specialized technical domains (e.g., Security).
Master’s degree in related field AND 12+ years in technology solutions, architecture, consulting, or specialized technical domains.
Additional or Preferred Qualifications
End‑to‑End IT / Low Code Business Applications Delivery
Expertise across the full lifecycle of IT Solutions Delivery: Estimation, Proposal Development, Requirements, Business Process Modelling, Design, Development, Testing, Deployment, and Operations.
Proficiency using GitHub Copilot or similar tools to accelerate solution development, improve engineering productivity, maintain coding standards, and support modern DevOps workflows.
Architecture, Design & Technical Leadership
Copilot Studio, Power Apps, Power Automate, Power Pages, Dataverse
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.
