Amarnath Maharashtra Technical support Jobs – 64 Open Jobs Today

Senior Specialist - People Shared Services - User Support - Global Service Centre
DP World —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Office
- 12th Pass
- Bachelor's degree
Quick apply

Check out these similar jobs

Based on your search for technical support jobs.

Senior Specialist - People Shared Services - User Support - Global Service Centre
DP World —Navi Mumbai, Maharashtra
This role is crucial for ensuring smooth HR operations and providing excellent service to our employees. 2 to 5 years of experience in HR operations or HR…
Quick apply
Web Developer Specialist
Accenture —Mumbai, Maharashtra
What We Offer Competitive salary based on experience Hybrid/remote working flexibility Access to the latest SFMC toolset and testing platforms Collaborative…
1d

I want to receive the latest job alerts for technical support in amarnath maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior Specialist - People Shared Services - User Support - Global Service Centre

DP World -
Navi Mumbai, Maharashtra

Quick apply

Job details

Full-time

Qualifications

Microsoft Office
12th Pass
Bachelor's degree
Human resources
Business Administration
Human Resources
Communication skills

Full job description

No of Positions: 2

Location: Navi Mumbai
Department: People
Reports To: Manager Global Shared Service Centre
Experience: 2 to 5 years in HR support

Job Summary:

We are seeking a dedicated HR Operations Executive to join our team. The ideal candidate will have 2 to 5 years of experience in handling HR-related employee queries, primarily through email support. This role is crucial for ensuring smooth HR operations and providing excellent service to our employees.

Key Responsibilities:

Email Support:

Respond to employee inquiries related to HR policies, procedures, and benefits via email in a timely and professional manner.

Maintain a high level of customer service and ensure employee satisfaction.

Champion and lead building/implementing ticketing to streamline the process.

Query Management:

Track and manage HR-related queries, ensuring all issues are resolved efficiently.

Escalate complex queries to the appropriate HR team members when necessary and drive closure.

Documentation:

Maintain accurate records of employee interactions and resolutions in the HR system.

Assist in the creation and updating of HR documentation, FAQs, and knowledge base articles.

Collaboration:

Work closely with other HR teams (Total Rewards, Recruitment, Payroll, Learning & Development) to provide comprehensive support to employees.

Participate in HR projects and initiatives aimed at improving employee experience.

Reporting:

Generate reports on common employee queries and feedback to identify trends and areas for improvement and share dashboards with HR team.

Provide insights to HR and HR Operations for process enhancements.

Qualifications:

Bachelor’s degree in human resources, Business Administration, or a related field would be preferred.
2 to 5 years of experience in HR operations or HR support roles working on email/chat/call support.
Strong written communication skills with a focus on clarity and professionalism.
Proficiency in HR software and Microsoft Office Suite.
Ability to handle sensitive information with confidentiality and integrity.
Excellent problem-solving skills and attention to detail.

Skills:

Strong interpersonal skills and the ability to work collaboratively in a team environment.
Ability to manage multiple tasks and prioritize effectively.
Familiarity with Indian labour laws and HR best practices is a plus.

Why Join Us?

Be part of a dynamic GSC HR team committed to employee engagement and satisfaction.
Opportunities for professional growth and development.
A supportive work environment that values diversity and inclusion.

Quick apply

Refine Your Search

technical support jobs in amarnath maharashtra

Senior Specialist - People Shared Services - User Support - Global Service Centre

Check out these similar jobs

I want to receive the latest job alerts for technical support in amarnath maharashtra

Jobseeker tools

Employer Tools

Browse

Stay Connected