About Persistent
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.
Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix® Assessment 2026 and Software Product Engineering PEAK Matrix® Assessment 2026.
About Position:
We are seeking an experienced Support Engineer with strong expertise in Azure DevOps and infrastructure support to manage, troubleshoot, and support enterprise systems and network environments. This role is based out of Airoli and requires 5 days working from the office, with limited flexibility to work from home based on operational needs. The position involves close collaboration with customers and internal teams to ensure reliable, secure, and efficient system operations.
- Role: Azure DevOps
- Location: Navi Mumbai
- Experience: 10+ Years
- Job Type: Full Time Employment
What You'll Do:
- Provide technical support for systems, networks, and applications
- Troubleshoot, diagnose, and resolve hardware, software, and network issues
- Maintain and administer network infrastructure and computing environments
- Monitor network and system performance and take corrective actions as needed
- Replace and manage faulty hardware or system components
- Work with Azure DevOps tools to support deployments and operations
- Collaborate with cross-functional teams to ensure stable IT services
- Document issues, resolutions, and standard operating procedures
- Contribute to improving support processes and service efficiency
- Ensure timely communication and high levels of customer satisfaction
Expertise You'll Bring:
- Strong hands-on experience with Azure and Azure DevOps
- Solid knowledge of network infrastructure, protocols, and hardware
- Experience administering and troubleshooting network devices
- Good understanding of Windows, Linux, and Unix environments
- Familiarity with cloud platforms (Azure mandatory; AWS / GCP preferred)
- Knowledge of SQL and database fundamentals
- Exposure to scripting languages such as Python, Perl, or Ruby
- Understanding of system security, backup, and recovery concepts
- Experience with virtual networks and wireless communication
- Familiarity with networking hardware such as Cisco, Juniper, Arista
- Strong problem-solving, communication, and collaboration skills
Benefits:
- Competitive salary and benefits package
- Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Values-Driven, People-Centric & Inclusive Work Environment:
Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
- We support hybrid work and flexible hours to fit diverse lifestyles.
- Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
- If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
Let’s unleash your full potential at Persistent - persistent.com/careers
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”
