Specialist - F&A - I2C
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
Inviting applications for the role of Management Trainee Invoice to Cash - Billing
The Management Trainee Billing is responsible for supporting day-to-day billing operations across Maintenance and Repairs billing processes. The role focuses on accurate transaction processing ticket resolution customer account updates and ensuring compliance with billing guidelines and SL As.
Responsibilities:
- Maintenance Operations Billing
- New Bookings
- Process Recaptures Conversions and Add Units
- Validate contract details and ensure accurate system updates
- Re-signs
- Process Addendums and Renewals
- Execute Account and Scope Changes
- Ensure proper documentation and approvals
- Fast Track Changes
- Update Account Name Changes
- Modify Billing Frequency and Payment Terms
- Update Invoice Delivery Method
- Maintain Consolidated Codes
- Process Invoice Text updates (add/remove/change)
- Update PO details (add/remove/change)
- Maintain Tax Status accuracy
- Other SSCRM Submissions
- Process Cancellations
- Handle Suspensions/Reinstatements
- Implement Price Adjustments
- Execute Merges Transfers and Splits
- SNOW Tickets Handling
- Respond to Add/Update Information Requests
- Support Dispute Analysis Requests
- Address Escalation Requests
- Handle Invoice Detail Requests
- Process Manual Invoice Requests
- Execute Multi-step Account Requests
- Miscellaneous Activities
- Perform Error Report revisions
- Create and manage SNOW tickets
- Repairs Billing support
- Support Billing Creation activities (Callback review)
- Assist in Customer Number Creation (JDE)
- Support Final Bill and Close activities
- Process Manual Billing transactions
- Assist in Inventory Cleanup (Cost Write off & Transfers)
- Required Skills & Competencies
- Basic knowledge of billing processes
- Good understanding of ERP systems (JDE preferred)
- Familiarity with ticketing systems (Service Now/SNOW preferred)
- Strong attention to detail
- Analytical and problem-solving skills
- Good communication skills
- Ability to meet SL As and TAT
Qualifications
Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance
Certifications
Accounts Payable Certification - F-TecF-Tec, Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok, Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI)
Required Skills
Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Banking Capital Markets, Cash Application, Collections Management, Deductions Management
Language
English
Language Proficiency -
Beginner - A1
Additional Job Location -
Job Type
Regular
Master Skill List -
F&A - I2C
Remote Type -
Office
Work Shift -
Flex Time (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
