o9 Integration Expert
Core Thesis
A combined, comprehensive Job Description for a senior-level o9 Integration Expert & Solution Architect at Mondelēz Digital Services, covering platform configuration, integration architecture, data engineering, service management, and leadership responsibilities.
Company Overview
Mondelēz International, Inc. — global snacking leader with iconic brands (Oreo, Cadbury, Milka, Toblerone, etc.), 80,000+ colleagues, operating in 150+ countries. Mondelēz Digital Services (MDS) is the digital arm driving technology excellence across supply chain, procurement, manufacturing, and logistics.
Role Summary
Senior role combining o9 platform expertise with integration architecture ownership. Responsible for end-to-end SCM solution design, o9 integration pipelines with module configuration (DP, SP, IBP, S&OE, STD, TLB), , CI/CD, and service management across global planning tracks.
Key Responsibilities
1. Platform Configuration (INT 3.0, IBP, S&OE, STD, TLB Modules)
- Configure o9 Demand Planning, Supply Planning, Inventory Optimization, SOE, STD, and TLB workflows
- Develop custom planning logic using o9 planning engines and scripting tools (Python, R)
2. Enhancements & CI Initiatives
- Requirements gathering workshops for o9 modules (Demand, Supply, Allocation, Replenishment, S&OP, IBP)
- Fit-gap analysis, BRDs/FRDs, user stories, UAT, and collaboration with development teams
- Design, configure, and test o9 solutions; support integrations with SAP S/4HANA via CI-DS, EDI, IDocs
3. Integration Architecture Ownership
- Own end-to-end integration architecture across all planning tracks
- Design inbound/outbound data transformations, orchestration, inter-tenant data transfer mechanisms
- Ensure scalability, reliability, security, and data integrity across o9 environments
4. o9 Data Model & Planning Engine Design
- Build master data structures and key figures (demand signals, capacity constraints)
- Optimize pegging rules, supply allocation strategies, exception management workflows
- Configure Scenario Manager for what-if analysis
5. Integration & Data Engineering
- Design data pipelines using Talend, Kafka, REST APIs to sync o9 with SAP ECC, APO, BPC
- Validate data quality via o9 Loader; troubleshoot integration errors with IT teams
- CI/CD pipeline design and automation for integration deployments
6. Batch Orchestration & Technical Leadership
- Design and implement batch orchestration for all planning tracks
- Serve as SME and technical leader; lead end-to-end SCM solution implementations
- Mentor junior team members; conduct code reviews; enforce coding standards
7. Scenario Management & Analytics
- Develop interactive dashboards using o9's KPI Engine (forecast accuracy, service levels, inventory turnover)
- Configure exception alerts for stockouts, excess inventory, production bottlenecks
8. Testing, Validation & Support
- Execute unit, integration, and UAT testing for o9 configurations
- Resolve post-go-live issues via ServiceNow (Level 2/3 support)
9. Service Management
- Ensure SLA compliance, root cause analysis, change/release management adherence
- Weekly/monthly stakeholder reviews; escalation management; continuous improvement planning
- Support transition to new major releases/rollouts; out-of-hours support during critical incidents
10. Documentation & Training
- Create technical playbooks (data mappings, calculation logic, user permissions)
- Train regional planners on o9 Tag UI, Workflow Designer, and Scenario Manager
More about this role
Qualifications
Education
- Bachelor's/Master's in Computer Science, Supply Chain Management, Industrial Engineering, or related field
Experience
- Minimum 2–3 end-to-end SCM product implementations as Technical Architect
- At least 8 years of SDLC experience with emphasis on big data architecture and solution design
Technical Skills
- o9 Platform: Modeler, Workflow Designer, Data Ingestion, KPI Engine, Scenario Manager
- Integration Tools: Snowflake, Talend, Kafka, REST APIs, SAP CPI, Oracle OIC
- Programming: Python, PySpark, SQL, SSIS Packages
- Data Formats & Frameworks: Parquet, JSON, HDFS, Delta Lake, Hive, Presto
- Cloud: AWS, Azure, Google Cloud
- Workflow Tools: Airflow, SSIS, Apache NiFi (preferred)
- Version Control: GitHub, Azure DevOps
- Analytics: Power BI, Tableau, o9 native dashboards
- Tools: SQL, Jira, Confluence, ServiceNow, Microsoft Excel/PowerPoint/Visio
Preferred Experience
- End-to-end o9 implementations
- Supply chain domain knowledge in FMCG/consumer goods
- Certifications: o9 Solutions, SAP Integration, or Kinaxis Rapid Response
- Exposure to AI/ML-driven demand sensing or control tower frameworks
- Agile/Scrum methodology with Jira board management
Personal & Leadership Skills
- Large-scale program/delivery management
- Comfortable with ambiguity; manages risk and uncertainty; results-oriented
- Highly collaborative; ability to influence cross-functional teams across levels
- Execution discipline with strategic focus and accountability
- Naturally curious with a passion for learning and innovation
Other Skills
- Cloud Data Quality, Source Systems Analysis, Business Rules Validation
- Source-Target Mapping Design, Performance Tuning, High-Volume Data Loads
- Familiarity with Agile methodology
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work independently and as part of a global team
- Proactive, results-oriented, thrives in fast-paced environments



No Relocation support available
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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