Who we are looking for
As part of the newly constructed Products Team in India the candidate will play a key role in the subcustody billing process and be responsible for accurately validating subcustodian invoices against signed fee schedules and lead and participate in a new billing tool implementation (Myriad). As a sub- group of Network Management, the Candidate will partner closely with the Network Managers and the Business Groups to resolve outstanding issues and ensure timely and accurate completion of assigned tasks. As senior most member in the team, the candidate would require to act as an SME and as backup to manager in various calls and drive the closing of initiatives that have started within the team. Manage daily BAU effectively and contribute to the continued development and success of the team .
Why this role is important to us
The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As Network Billing Officer you will
Check the accuracy of sub custodian invoices against signed fee schedules
Provide necessary timely and accurate information for payment instructions
Maintain team trackers
Updating of sub custody invoicing tool
Communicate with relevant internal teams and sub custodians
Identify control gaps within the process and propose changes
Lead and participate in new tool implementation (Myriad)
Handle more complex markets as part of regular work allocation
Become SME and the go to person for queries and issues
Assist team members with query handling and workload management
Back up for the manager and run projects & assignments independently with the team
What we value
These skills will help you succeed in this role
Demonstrated ability to meet deadlines and possess problem solving and resolution skills.
Strong attention to detail.
Strong PC skills, specifically Excel skills (Intermediate).
Strong written and verbal communication skills.
Ability to prioritize multiple responsibilities to meet internal deadlines.
Ability to work well in a fast paced, high volume atmosphere.
Ability to interact with on-shore and off-shore teams to resolve inquiries and understanding when to escalate.
Ability to run calls and meeting covering for manager
Ability to complete the initiative started within the team
Ability to analyze errors within the team and look for additional controls or recommend process changes
Additional requirements
Prior Billing Operation experience
Comfortable using a variety of systems and applications all day
Comfortable in a fast-paced environment
Critical thinking skills to effectively use a mix of art and science to understand the invoices and the calculation behind the charges
Open to learning new tool and openly embrace process change
Prior Project Management skill is an added advantage
Team will follow 12:00 to 21:00 shift and India holiday calendar
Work location - Mumbai
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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