Shamshabad Hyderabad Telangana Customer service representative Jobs – 104 Open Jobs Today

Ops specialist (French) , JWO Customer Support, CXQO
Sourceo —Hyderabad, Telangana
- Full-time
- English
- AWS
- Bachelor's degree
14h
Customer Service - Sales - Housing - EM - Sales - Hyderabad - Kukatpally Mandal - CRE
TATA Capital —Hyderabad, Telangana
- Full-time
- Bachelor's degree
OT Technician / Scrub Nurse
Jayon Implants Pvt Ltd —Hyderabad, Telangana
- ₹20,000 - ₹30,000 a month
- Full-time
- Nursing
- In-person
- Diploma
- Health insurance
Quick apply
Associate - Customer Care - Non - Voice 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Associate - Customer Care - Voice 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Associate - Customer Care - Blended 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
10d
Associate - Customer Care - Sales & Support 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
10d
Process Associate- Customer Care
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply

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Ops specialist (French) , JWO Customer Support, CXQO

Sourceo
Hyderabad, Telangana

Apply Now

Job details

Full-time
14 hours ago

Qualifications

French
Go
Multilingual
English
AWS
Bachelor's degree
Customer support
Communication skills

Full job description

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon’s Just Walk Out technology started off with a vision of eliminating the need to wait in checkout queues to enhance customer experience and convenience in physical retail stores. It started off with Amazon’s Go stores, and Amazon is now expanding to share this technology with non-Amazon owned 3P stores. Check the technology out at amazon.com/go. We, CXQO’s 3P CS team, are diligently working every day to delight our customers by understanding customer issues and diving deep to provide quick resolution. We’re looking to hire Customer Service Associate, who is passionate to solve customer issues, exhibits bias for action for problem solving and takes the extra mile to engage customers. The individual will be responsible for handling customer cases and driving it to quick resolution by working with cross-functional teams. The role is based out of HYD11

Key job responsibilities

Resolve customer issues and answer customer questions via e-mail, SIMs and voice calls.
Proficient in English and French, with excellent writing/reading and speaking abilities.
Maintain customer satisfaction by listening calmly and responding empathetically.
Work cross-functionally with internal teams to provide quick resolution.
Identify recurring customer issues and escalate to management to find scalable root-cause fixes.
Recommend and implement small-scale process simplification improvements.
Proactively raise issues/alarms that may have an impact on core deliverables or operations to leadership.
Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.
Ensure compliance with procedures and SLAs while achieving quality and performance metrics.
Work on the Core queues with willingness to switch between different functions as per business requirement.
Drive quality, productivity, and process improvement while keep pace with team’s growth, motivating others to meet the challenges of an extremely customer-focused and metrics driven environment.
Flexible to work in a 24*7 environment. 100% work from office role.

Basic Qualifications

1. Bachelor’s Degree in any domain, preferably tech. 2. Minimum 1 -2 years’ experience in International Voice process 3. Proficiency in speaking/writing/reading French and English

Preferred Qualifications

Customer Obsession, Strong interpersonal skills, Should be strong in verbal/written communication, Prompt/ Quick thinker, Be Empathetic ,Personable and attentive, Ability to prioritize and multitask Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit [https://amazon.jobs/content/en/how-we-hire/accommodations](https://amazon.jobs/content/en/how-we-hire/accommodations) for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit [https://amazon.jobs/content/en/how-we-hire/accommodations](https://amazon.jobs/content/en/how-we-hire/accommodations) for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

customer service representative jobs in shamshabad hyderabad telangana

Ops specialist (French) , JWO Customer Support, CXQO

Customer Service - Sales - Housing - EM - Sales - Hyderabad - Kukatpally Mandal - CRE

OT Technician / Scrub Nurse

Associate - Customer Care - Non - Voice 5A

Associate - Customer Care - Voice 5A

Associate - Customer Care - Blended 5A

Associate - Customer Care - Sales & Support 5A

Process Associate- Customer Care

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