Join us on a journey of endless possibilities
At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
Role:
Its main mission is to ensure that the team provides the service with the highest quality and guarantee its continuity as prescribed in the client contract.
Responsible for ensuring the proper delivery of the service and to maintain and develop relations between the business unit and any internal or external stakeholder at all times. Also answers for people management belonging to their department.
Manager must respect and assume the objectives, procedures and guidelines of the company. The same they have to make sure that these objectives and procedures are respected in their department. They are also responsible for communicating all relevant information of the company or the business to the employees they are in charge of.
Responsible for some level of coaching and supervision in the performance of tasks.
Tasks
In addition to the tasks common to all STRADA employees, the specific tasks for this position are:
Understand, manage and control the budget
Ensure that the service meets the quality standards of STRADA
Detect business opportunities in both new and existing customers
Ensure that the service is provided in accordance with the provisions of the contract
Create, develop, implement and maintain work processes and communication between the members of the team and third parties (internal or external)
Monitor and enforce processes; collect metrics for measuring quality and productivity in the department. Establish regular meetings monitoring the service
Provide skilled resources and ensure their availability according to the committed levels of FTE (Full Time Equivalent)
Motivate, evaluate and control employees in charge
Define the profile of the team and assign responsibilities
Encourage and lead the formation of the people of the team
Ensure that work and team environment provide a stimulating environment that generates high level of commitment of its members
Define the objectives for the team members and monitor their performance or participate in performance assessments
Dealing with general administrative tasks: approve time registered on the agreed tool, approval of holidays, absences, overtime, costs…
Planning the succession within the business
Be responsible for the development of the business and promote the process of continuous improvement
Skills required.
In addition to the common skills all STRADA employees the specific for this position are:
Promotion of business development
Availability to travel
Commitment to the customer and the company
Motivated to achieve excellence
Orientation to the process of continuous improvement
Positive collaboration and anticipation to the needs of others
Encouraging the professional development of team members
Leadership and motivation
Ability to adequately assess the commitments acquired and set priorities
Ability to work in a changing environment
Ability to identify the expectations and needs of the team members
Ability to set goals and objectives to the team members (challenging but achievable goals)
Capacity for analysis and problem solving
Be an assertive communicator and transmit the information clearly
Ability to plan and lead team meetings
Capacity of active listening and empathy
Ability to act professionally in difficult situations and to take the necessary actions
Ability to work with teams in different locations
Education Qualification : Any Graduate
At Strada, our values guide everything we do:
Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.
Our commitment to Diversity and Inclusion
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.
Diversity Policy Statement
Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.
Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .
