Vadapalani Chennai Tamil Nadu Customer support coordinator Jobs – 89 Open Jobs Today

Service Planner - Thoraipakkam
Rentokil Initial —Thoraipakkam, Chennai, Tamil Nadu
- Full-time
- Analysis skills
- Bachelor's degree
- Computer skills
Quick apply
Senior Construction Support Engineer
McDermott —Chennai, Tamil Nadu
- Full-time
- English
- Master's degree
- Project management
C&P HVDC Hardware Design Engineer
Hitachi —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
HVDC Automation - Electrical Design Engineer
Hitachi —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- In-person
- Electrical Engineering
Senior BIM Specialist Marine- Tekla
COWI —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- Civil engineering
- Bachelor's degree
- Work from home
7d
Principal Civil/Structural Designer
McDermott —Chennai, Tamil Nadu
- Full-time
- AutoCAD
- 12th Pass
- Bachelor's degree
Senior Structural Engineer
McDermott —Chennai, Tamil Nadu
- Full-time
- Engineering
- English
- Master's degree
Senior Principal Piping Engineer
McDermott —Chennai, Tamil Nadu
- Full-time
- Engineering
- English
- Master's degree
Senior Principal Structural Engineer
McDermott —Chennai, Tamil Nadu
- Full-time
- Engineering
- English
- Master's degree
Operations Coordinator
Hapag-Lloyd AG —Kancheepuram District, Tamil Nadu
- Microsoft Word
- Microsoft Excel
- Microsoft Access
14h
Safety Engineer
Johnson Controls —Chennai, Tamil Nadu
- Full-time
- Oracle
- ERP systems
- Administrative experience
- Health insurance
- Paid sick time
6h
Commis II - South Indian Cuisine
MERCURE —Chennai, Tamil Nadu
- Full-time
- Management
- English
- Communication skills
Quick apply
12h

More jobs to discover

Find similar jobs that you might be interested in.

Senior Planning Engineer
Royal Land and Developers —Nungambakkam, Chennai, Tamil Nadu
Understanding of construction methodologies (residential/commercial projects). Coordinate with *site engineers, contractors, consultants, and management*.
₹75,000 - ₹90,000 a month
Quick apply
Senior Construction Support Engineer
McDermott —Chennai, Tamil Nadu
Perform conceptual, FEED, Studies, and detailed analyses and design as per design basis, project specifications, design codes, and standards.

I want to receive the latest job alerts for customer support coordinator in vadapalani chennai tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near vadapalani chennai tamil nadu

Senior Structural Engineer jobs in Chennai, Tamil Nadu

Principal Software Engineer jobs in Chennai, Tamil Nadu

Electrical Designer jobs in Chennai, Tamil Nadu

Safety Engineer jobs in Chennai, Tamil Nadu

Commis jobs in Chennai, Tamil Nadu

Hardware Design Engineer jobs in Chennai, Tamil Nadu

Senior Structural Engineer jobs in Mumbai, Maharashtra

Site Engineer jobs in Chennai, Tamil Nadu

Senior Structural Engineer jobs in Kochi, Kerala

Mechanical Engineer Oil Gas jobs in Chennai, Tamil Nadu

Structural Engineer jobs in Kochi, Kerala

Senior Structural Engineer jobs in Visakhapatnam, Andhra Pradesh

Senior Resident Vacancy, Dental jobs in Delhi

Senior Accounting jobs in Chennai, Tamil Nadu

Senior Structural Engineer jobs in Delhi, Delhi

Senior Citizen, Part Time jobs in Ahmedabad, Gujarat

Principal Software Engineer jobs in Bhanpur, Bhopal, Madhya Pradesh

Principal Software Engineer jobs in Delhi, Delhi

Environmental Engineer jobs in Surat, Gujarat

Software Company jobs in Madurai, Tamil Nadu

Service Planner - Thoraipakkam

Rentokil Initial -
Thoraipakkam, Chennai, Tamil Nadu

Quick apply

Job details

Full-time

Qualifications

Analysis skills
Bachelor's degree
Computer skills
Negotiation

Full job description

About Rentokil PCI

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

GENERAL DUTIES & RESPONSIBILITIES

To know and develop proficiency in handling internal company software platforms ie iCABS, ServiceTrak and any other systems that may be introduced.
Organisation of schedule and planning of all service (including contracts, jobbing, call outs, etc.) requirements on a daily, weekly and monthly basis for all technicians within the branch
Priority-wise planning of all due for Renewals visits, enquiries, call outs and complaints
Liaise with Sales and Service team to best accommodate urgent service visit appointments and communicate changes to affected customers timely.
Ensure customer service-related complaints or termination notifications are attended to effectively and promptly.

Manage service documentation and ensure all customer/technician’s feedback are followed up with actions

Ensure all service data from dockets, log cards, service orders and other sources is updated accurately into business systems in timely manner
Supports business transition from paper-based to system and digital-based planning, visit documents, whilst upholding documentation integrity.
Review service report with OE and BM and highlight areas of concern – critical backlog and weekly trend to manager.
Reviews and provides service compliance updates daily.
Assist & help Assistant Branch Manager/Branch Manager in monitoring service productivity and efficiency related KPIs
Maintain positive working relationship and effective communication with Sales & Service Colleagues, Supervisor, Technician, Operations staff for any service related issues. Coordinate with Sales for any available slots, time adjustment for new sales scheduling.
Work with branch management to correct service areas distributed across the business based on annual revenue from areas, time on site, travel time & routine requirements
Expected to be knowledgeable about company safety policies and safety (SRA) requirements on the job, be able to read and understand company policies
Any unresolved issues should be quickly elevated to the next level of management for prompt resolution
Any other similar duties as and when specified by the manager

KEY DELIVERABLES

On time service planning
Achieving progressive improvement in State of Service (SOS) and meet SOS targets assigned by the branch
Minimizing service backlog (meet our contractual obligations)

Requirements

CORE COMPETENCIES

Be decisive
Attention to details and accuracy
Planning & organizing
Analytical skills
Customer oriented
Negotiation skills would be an added advantage
Ability to work patiently in a dynamic service environment

EDUCATIONAL / OTHER REQUIREMENTS

Minimum graduation with 1 to 3 years of relevant experience of managing team
Basic computer skills - for reporting/work management (Advanced computer skills would be an added advantage)
Communication - speaking on phone to external customers & internally with technicians, other Operations colleagues.
Knowledge of territory which is handled for planning
Liaise with the Operations Manager, Operations Executive, Junior Operations Coordinator, Local Service Supervisors to establish service requirements and provide information, assurance and advice as required
Communicate all service issues in a timely manner to the ABM/BM, Operations Manager
1 year contract role.

Benefits

Are you interested? Here's what you can expect when you join us

- Attractive incentives
- Annual Performance Based Bonus
- Group Mediclaim Insurance Policy

What can you expect from RPCI?

Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:

- Safety
- Integrity
- Innovation
- Learning & Development
- Open & Transparent
- Performance Orientation

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

Quick apply

Refine Your Search

customer support coordinator jobs in vadapalani chennai tamil nadu

Service Planner - Thoraipakkam

Senior Construction Support Engineer

C&P HVDC Hardware Design Engineer

HVDC Automation - Electrical Design Engineer

Senior BIM Specialist Marine- Tekla

Principal Civil/Structural Designer

Senior Structural Engineer

Senior Principal Piping Engineer

Senior Principal Structural Engineer

Operations Coordinator

Safety Engineer

Commis II - South Indian Cuisine

More jobs to discover

I want to receive the latest job alerts for customer support coordinator in vadapalani chennai tamil nadu

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected