Hyderabad Telangana Service coordinator Jobs – 138 Open Jobs Today

Major Incident Coordinator
Colruyt IT Consultancy India —Hyderabad, Telangana
- Weekend availability
- Computer Science
- Bachelor's degree
- IT
10d
Sr Executive- HR Ops
PepsiCo —Hyderabad, Telangana
- Rotational shift
- Remote
- Management
- Human resources
- Communication skills
14d
Sales Coordinator (Immediate Joiners) - Hyderabad
Konverge Technologies Private Limited —Hyderabad, Telangana
- ₹3,00,000 - ₹4,00,000 a year
- Part-time
- Sales
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
Architecture Marketing Coordinator
Ameya360 —Madhapur, Hyderabad, Telangana
- ₹9,877.34 - ₹25,000.00 a month
- Part-time
- In-person
- Marketing
Quick apply
1d
Services Support Associate, Word Processing, Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Sales Admin & Ops Asst Analyst
PepsiCo —Hyderabad, Telangana
- Remote
- CRM software
- Microsoft Excel
- Analysis skills
Full Lifecycle Recruiter, AWS Recruiting
AWS India - Karnataka —Hyderabad, Telangana
- Full-time
- AWS
- Bachelor's degree
- Recruiting
6d
Sr. Executive- Sales & Operations
PepsiCo —Hyderabad, Telangana
- Remote
- Finance
- Master's degree
- Bachelor's degree
Front Office cum Admin Executive
Praba's Vcare Health Clinic Private Limited —Jubilee Hills, Hyderabad, Telangana
- ₹20,000 - ₹28,000 a month
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
2d
Team Lead/ Manager- SAP FICO- US Shift
The Hackett Group —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Microsoft Office
- Mentoring
Facilities Site Lead
MathWorks —Hyderabad, Telangana
- Hybrid work
- Hospitality
- Customer service
- Microsoft Office
Service Delivery Manager - HRO - Recruitment Operations 4D
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Finance
- Master's degree
Quick apply
9d
Senior Officer - Payroll
Reckitt —Hyderabad, Telangana
- Microsoft Excel
- Microsoft Office
- Finance
- Health insurance
6d
Admission & Student Services Coordinator
Quantean —Shaikpet, Hyderabad, Telangana
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Business development
- Bachelor's degree
- In-person
- Commuter assistance
- Health insurance
Quick apply
Clinical Research Coordinator
QED Pharmaceutical Services —Hyderabad, Telangana
- Medicine
- Doctoral degree
- Bachelor's degree
Senior Manager - TM
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- PMP
- English
- Finance
Quick apply
Cath Lab Technician
Citi Neuro Centre Hospitals —Trimulgherry, Hyderabad, Telangana
- ₹45,000 - ₹65,000 a month
- Anatomy knowledge
- In-person
- Diploma
Quick apply
IN_Associate_Business Analysis & Consulting_CP&I_Advisory_Hyderabad
PwC —Hyderabad, Telangana
- Full-time
- PMP
- Master's degree
- Project management
5d
IT System Owner for gLIMS (LabVantage LIMS)
Lonza —Hyderabad, Telangana
- Full-time
- Laboratory experience
- English
- Analysis skills
Talent Acquisition Coordinator/ Associate (Early Careers)
Experian —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
- Health insurance
Quick apply

I want to receive the latest job alerts for service coordinator in hyderabad telangana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service coordinator jobs near hyderabad telangana

Service Delivery Manager jobs in Hyderabad, Telangana

Clinical Research Coordinator jobs in Hyderabad, Telangana

Operations Administrator jobs in Hyderabad, Telangana

Office Administrator jobs in Chennai, Tamil Nadu

Site Lead jobs in Hyderabad, Telangana

Business Consultant jobs in Hyderabad, Telangana

Incident Manager jobs in Hyderabad, Telangana

Sales Coordinator jobs in Hyderabad, Telangana

Support Associate jobs in Hyderabad, Telangana

Recruiter jobs in Hyderabad, Telangana

Recruiting Coordinator jobs in Hyderabad, Telangana

Senior Payroll Coordinator jobs in Hyderabad, Telangana

Service Delivery Manager jobs in Ahmedabad, Gujarat

Nutrition,food Service Management Dietetics jobs in Tamil Nadu

Service Delivery Manager jobs in Airoli, Navi Mumbai, Maharashtra

Service Delivery Manager jobs in Chromepet, Chennai, Tamil Nadu

Cluster Manager jobs in Hyderabad, Telangana

Automobile Service jobs in Indore, Madhya Pradesh

Service Delivery Manager jobs in Chennai, Tamil Nadu

Delivery Boy jobs in Howrah, West Bengal

Major Incident Coordinator

Colruyt IT Consultancy India -
Hyderabad, Telangana

Apply Now

Job details

Full-time
10 days ago

Qualifications

ITIL Certification
Computer Science
IT service management
Disaster recovery
Bachelor's degree
ITIL
ServiceNow
IT
Leadership
Communication skills
Information Technology

Full job description

Job Information

Job Type

Permanant (Full Time)

Work Experience

8-10 years

City

Hyderabad

Country

India

Job Description

In this pivotal role, you will direct IT disaster response and crisis management activities in compliance with the organization’s standards and processes. This dual focus requires a unique blend of an excellent Coordination skills, good knowledge of how an IT organization works, and Leadership skills to navigate both the daily challenges of IT service management and the complexities of preparing for and responding to potential IT service disruptions.

Key Responsibilities

1. Major Incident Management:

You will lead the response to major incidents, coordinate with IT teams and vendors to restore services as quickly as possible in case of an IT disaster.
You coordinate the communication flows and act as a point of contact for internal IT Management.

2. Problem Management:

You plan and coordinate a lessons learned (Post Incident Review) session to eliminate the reoccurrence of same issue.
You ensure each problem has an owner and that underlying problem tasks are dispatched to the right IT teams.
In the event that a vendor's actions contribute to a disaster, you will compile a case to support any necessary chargebacks. You will also remain as a point of contact for internal Finance team.

3. Reporting:

You deliver regular reports on major incident metrics.
You capture, monitor, and maintain data and reports related to the business costs and impacts resulting from IT disasters.
You report on disaster recovery activities and improvements.
You report on the observations/progress post Major Incident Review meetings.
You make the minutes of the meeting reports as relevant.

4. Consultancy & Support:

You give advice in disaster recovery plans in alignment with ITSM principles and business continuity strategies towards IT Service Centers.
You organize and assist “On-demand” Disaster Recovery Exercises.
You prepare and assist in IT Audits.
You follow-up on the SLAs drawn up with the suppliers according to the contracts.
You support and nurture process improvements and knowledge base improvements.
You take lead in continuous improvement projects w.r.t. business continuity (Eg: Setup a physical disaster room).

5. Daily coordination:

You ensure that all administrative tasks and reports, including contract information, are accurately maintained and kept up-to-date.
You prepare and manage the daily/weekly/annual planning for major incident coordinators including On-call planning.
You prepare the agenda for team briefing meetings, follow-up and ensure the action items are closed.

Working Conditions

Dynamic Environment:

This role is situated in a fast-paced, ever-evolving IT landscape, requiring constant learning and adaptation to new technologies and methodologies.

After-Hours Availability:

Given the critical nature of the role, you may be required to be available outside of standard working hours, including nights, weekends, and holidays, particularly during significant incidents or disaster recovery operations.

On-Call Support:

You will assume the role of On-call on rotational basis where you are available to support 24x7 in case of urgent/emergency situations.

Onsite:

You will be required to work at the company headquarters in Belgium for a period ranging from three to nine months.

Requirements

Experience:

A minimum of 8 to 14 years of experience in IT service management, with proven expertise in incident, problem, and change management. Demonstrated experience in developing and executing disaster recovery plans is essential.
Major incident Management or Disaster Management.
Major incident coordinator or Major incident Manager or Disaster Coordinator.
Retail is highly recommended.
Problem Manager- Secondary Skill
Service now.

Educational Background:

Bachelor’s degree in information technology, Computer Science, or a related field is required.

Good to Have:

Certifications in ITIL, ITSM, or related areas are highly desirable. Additional certification in disaster recovery planning, such as CBCP (Certified Business Continuity Planner)

Technical Skills:

Very good understanding of IT infrastructure (on prem) setup and cloud applications and interdependence between different teams in the organization.
Proficiency in ITSM software tools and platforms.
Familiarity with business continuity and disaster recovery best practices and standards.
In-depth knowledge of ITIL frameworks and methodologies. Understanding of risk management principles and their application in IT service continuity.

Behavioral Qualifications:

Decision-Making: Strong decision-making skills, with a focus on making informed decisions that minimize risk and maximize service continuity.

Communication Skills: Outstanding communication abilities, capable of clearly articulating technical concepts to both technical and non-technical stakeholders. Effective in written and verbal communication.
Leadership and Teamwork: Demonstrated leadership abilities with a track record of leading cross-functional teams in a collaborative environment. Ability to motivate, guide, and mentor team members towards achieving ITSM and disaster recovery objectives.
Adaptability: High level of adaptability and flexibility in a fast-paced and changing environment. Ability to manage multiple priorities and adapt to new challenges and opportunities.
Stress Management: Capacity to maintain composure and deliver under stressful situations, particularly during critical incident management and disaster recovery operations.

Apply Now

Refine Your Search

service coordinator jobs in hyderabad telangana

Major Incident Coordinator

Sr Executive- HR Ops

Sales Coordinator (Immediate Joiners) - Hyderabad

Architecture Marketing Coordinator

Services Support Associate, Word Processing, Hyderabad

Sales Admin & Ops Asst Analyst

Full Lifecycle Recruiter, AWS Recruiting

Sr. Executive- Sales & Operations

Front Office cum Admin Executive

Team Lead/ Manager- SAP FICO- US Shift

Facilities Site Lead

Service Delivery Manager - HRO - Recruitment Operations 4D

Senior Officer - Payroll

Admission & Student Services Coordinator

Clinical Research Coordinator

Senior Manager - TM

Cath Lab Technician

IN_Associate_Business Analysis & Consulting_CP&I_Advisory_Hyderabad

IT System Owner for gLIMS (LabVantage LIMS)

Talent Acquisition Coordinator/ Associate (Early Careers)

I want to receive the latest job alerts for service coordinator in hyderabad telangana

Explore jobs in more locations

Job Information

Job Description

Requirements

Jobseeker tools

Employer Tools

Browse

Stay Connected