gurugram haryana (customer service associate) Jobs – 116 Open Jobs Today

Customer Support Associate
Space Technology And Education pvt. ltd —Dwarka, Delhi, Delhi
- ₹18,000 - ₹25,000 a month
- Full-time
- Sales
- English
- Travel
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Data Entry and Customer Service Specialist
Excellifes support Pvt. Ltd. —Dwarka, Delhi, Delhi
- ₹4,000 - ₹10,000 a month
- Full-time
- Microsoft Excel
- English
- 12th Pass
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Client Service
Cobold Digital —Gurugram District, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Customer Support Associate

Space Technology And Education pvt. ltd -
Dwarka, Delhi, Delhi

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month

Qualifications

Sales
Field sales
English
B2B sales
Hindi
Communication skills

Full job description

Profile Summary

The objective of the position is to drive revenue, growth and expansion of our client base, aiming to build and develop strong and long-term relationships with key decision-makers in renowned educational institutions by promoting our products and services and closing the sales prospects.

Key Roles and Responsibilities

1. Outbound Calling: o Make 100-150 outbound calls daily to prospective clients. o Ensure a professional and polite tone during all interactions.

2. Lead Conversion: o Engage potential customers, understand their needs, and convert leads into sales. o Build rapport and maintain customer relationships for repeat business.

3. Follow-ups: o Conduct timely follow-ups with potential clients to close deals effectively. o Provide solutions to address client concerns or objections during the sales process.

4. Target Achievement: o Meet or exceed daily, weekly, and monthly sales targets. o Maintain focus on quality conversions while achieving numbers.

5. Client Database Management: o Update and maintain detailed records of customer interactions in the CRM system. o Ensure accuracy and confidentiality of customer information.

6. Professionalism: o Exhibit sincerity, integrity, and a proactive attitude towards work. o Handle rejection positively and remain motivated to achieve targets.

7. Flexibility: o Adapt to non-standard working hours, including late evenings, to ensure closures. o Be available to address customer queries at convenient times for them. Knowledge Skills (Must have)

● Education- Any Graduation, Post-Graduation, (preferred Sales)

● Experience- Minimum of 1 year of experience in Core Educational Field Sales (B2B) ● Knowledge of Educational Institutions and its working cycle o Excellent verbal communication (English & Hindi)

o Ability to speak fluently and persuasively to engage potential clients. Professional and courteous demeanor.

o Ability to handle clients with patience and empathy.

Attitude Others / Perks

● Adaptive to challenging environment and dynamic work conditions

● Proactive and flexible with extensive travelling (3-6 daily client visit or more)

● Individual contributor as well as a Team player

● Networking across prominent and renowned schools in your territory

● Attractive performance-based incentives Stakeholders 1. Internal – All departments (Marketing, Sales, Education, Operation, PR and Outreach) 2. External - Our Clients (Schools, Ministries, Colleges and Space Agencies, Travel Agencies) For more information about our company please visit: https://space-india.com/SpaceProfile.pdf All rights reserved with Space Group of Companies1

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

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(customer service associate) jobs in gurugram haryana

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