About the Role:
As a Senior Sales Development Representative, you will play a crucial role in managing incoming sales inquiries, nurturing warm leads, and setting up qualified meetings for our Account Executives for the India market. Your primary focus will be on engaging with prospects who have shown interest in our products through various marketing channels.
What will you do:
- Lead Qualification: Identify and qualify incoming leads based on specific criteria, ensuring they are a good fit for our solutions.
- Prospect Engagement: Engage with prospects via phone calls, emails, and chat systems to understand their needs and interests.
- Meeting Setup: Schedule meetings or demos with qualified leads for Account Executives.
- CRM Management: Utilize CRM systems to track, manage, and update lead data.
- Sales Strategy: Continuously refine and improve the lead generation playbook by identifying best practices.
What are we looking for?
- Bachelor's degree in Business, Marketing, or a related field.
- 3-6 years of experience in a Sales Development Representative or similar role, preferably in the B2B SaaS or MarTech space.
- Proven success in inbound lead qualification, with a track record of meeting or exceeding targets.
- Strong articulation, objection handling and acumen to hold conversations with CXO, VP, Director and Manager profiles.
- Ability to engage and build relationships with potential clients remotely and in-person.
- Familiarity with CRM software, sales automation tools and MarTech platforms.
Measure of Success:
- Initial response time /speed to lead
- Qualification details recorded in the CRM
- Sales ready meetings (SQLs)
- Sales qualified opportunities (SALs)
- Conversion rates (SAL to Deal)
Who you will report to: Associate Director - Sales Development
Why join us?
- Be a part of a global growth stage startup
- Work in a fast-paced, dynamic environment where your contribution matters
- You are passionate about technology and its impact on the high growth mobile technology space
- Innovate at scale, with learning opportunities
About CleverTap
CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.
Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.
Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.
Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, Europe, the Middle East, Asia, and LATAM.
For more information, visit https://clevertap.com/ or follow us on Linkedin and X.Join us in shaping the future of engagement.
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
