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Corporate Relationship Executive
HIM SOFT SOLUTION PRIVATE LIMITED —Mohali, Punjab
- ₹12,500 - ₹16,000 a month
- Email
- CRM software
- Customer service
- English
- Health insurance
- Paid time off
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13d

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Back Office AMC Executive
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Corporate Relationship Executive

HIM SOFT SOLUTION PRIVATE LIMITED
Mohali, Punjab

Quick apply

Job details

Permanent | Full-time
₹12,500 - ₹16,000 a month
13 days ago

Benefits

Health insurance
Paid time off

Qualifications

CRM software
Customer service
B.Com
English
Microsoft Office
Master's degree
12th Pass
Bachelor's degree
BBA
Business Administration
Hindi
MBA
Communication skills

Full job description

Position Overview:
We are seeking a motivated and detail-oriented corporate relationship Executive to join our team. In this role, you will be the first point of contact for our clients, assisting them with inquiries related to trucking and personal insurance policies. Your primary goal will be to deliver outstanding support, ensuring customer satisfaction and fostering long-term relationships.

Key Responsibilities:

Customer Interaction: Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Policy Assistance: Provide information on trucking and personal insurance policies, coverage options, and claims processes.
Problem Resolution: Identify and resolve customer issues, escalating complex cases to management as needed.
Documentation: Maintain accurate records of customer interactions and transactions in our CRM system.
Policy Management: Assist clients with policy renewals, updates, and changes.
Education: Educate clients on best practices for insurance coverage and claims.
Team Collaboration: Work closely with sales and underwriting teams to ensure seamless customer service.
Feedback Loop: Gather customer feedback and suggest improvements to enhance our services.

Qualifications:

High school diploma; Bachelor’s degree in Business, Insurance, or a related field preferred-BBA, B.COM, MBA, etc.
Previous experience in customer service, preferably in the insurance or trucking industry.
Strong knowledge of insurance products and services, particularly in trucking and personal insurance.
Excellent communication skills, both verbal and written.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in CRM software and Microsoft Office Suite.
Strong problem-solving skills and a customer-first mindset.

Why Join Us?

Competitive salary and benefits package.
Opportunity for professional development and growth within the company.
Supportive and collaborative work environment.
Commitment to work-life balance.

If you are passionate about customer service and want to make a difference in the insurance industry, we would love to hear from you!

How to Apply:
Please submit your resume and a cover letter outlining your relevant experience to [email protected]

Job Types: Full-time, Permanent

Pay: ₹12,500.00 - ₹16,000.00 per month

Benefits:

Health insurance
Paid time off

Ability to commute/relocate:

Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Bachelor's (Preferred)

Experience:

total work: 1 year (Preferred)
Customer service: 1 year (Preferred)

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

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