west bengal customer success manager Jobs – 97 Open Jobs Today

Infrastructure Engineer
Sundew —Kolkata, West Bengal
- Full-time
- Windows
- AWS
- Computer networking
PHP Developer
WEBSTEP Technologies —Unknown, West Bengal
- ₹30,000 - ₹65,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Master's degree
- Health insurance
- Paid time off
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Retail Partner
Bajaj life insurance —New Town, Kolkata, West Bengal
- From ₹20,500 a month
- Full-time
- Management
- Business development
- In-person
- Health insurance
- Paid time off
Quick apply
Sales Engineer, East - Kolkata
Trend Micro —Kolkata, West Bengal
- Full-time
- Azure
- Sales
- Public speaking
Deputy Manager - CAT - Loyalty
AxisMaxlife —Kolkata, West Bengal
- Bachelor's degree
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Infrastructure Engineer

Sundew
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Cloud infrastructure
Operating systems
Kubernetes
Windows
Firewall
AWS
Docker
ITIL
Computer networking
Linux
Desktop administration
IaaS
Active Directory
NGINX
VPN

Full job description

As an Infrastructure Management Specialist, your role encompasses a wide range of responsibilities to ensure the efficient and secure operation of our internal infrastructure and services.

Your duties include:
Managing company clients to meet their infrastructure needs effectively.
Overseeing mobile device management for secure mobile configurations.
Handling the secure gateway for a protected network connection.
Managing the web application firewall to safeguard web applications.
Supervising server infrastructure (Windows and Linux) for stability and performance.
Leading Web Hosting Managers to maintain optimal hosting services.
Managing cloud resources, specifically in AWS, to optimize cloud infrastructure.
Establishing standards and best practices for network, access rights, desktops, servers, and internal applications.
Providing support for switches, firewalls, routers, and ensuring a secure network environment.
Implementing policies based on ITIL methodology to enhance support services.
Collaborating with the team and specialists for a smooth service transition.
Setting SLA criteria for IT infrastructure availability and performance.
Developing resilient solutions to ensure infrastructure availability.
Conducting system administration tasks, including managing networks and system backups.
Monitoring critical processes and systems proactively.
Installing, configuring, and supporting servers and network components.
Planning upgrades to maintain service levels and keep infrastructure up-to-date.
Leading the replacement of aging infrastructure components.
Testing and analyzing network and server components comprehensively.
Ensuring consistent server uptime to meet business goals .

Required Skill Set:Functional:
Broad ITIL Knowledge and experience in Service Management
3 years of appropriate experience supporting IT infrastructure and service delivery, preferably with a medium-sized organization
Good understanding of Server & desktop hardware/ operating systems, networks, firewalls and load balancers, telecoms, etc.
A probing and analytical approach with the ability to pre-empt potential problems and identify inefficiencies
A very strong customer-oriented approach with a delivery bias
Ability to prioritize and allocate resources/efforts appropriately
Experience of working with 3rd party service providers

Technical:
In depth knowledge of Linux/Windows Server including operations
In depth knowledge of Active Directory (Design, Security and Administration)
In depth knowledge of Networking technologies and concepts (Firewall, VPN)
Good knowledge of Google Workspace and Cloud Services such IaaS (AWS) Good Knowledge of Device Management such as Laptops and Smart Devices
Knowledge of Docker, Kubernetes, Loadbalancers (Nginx etc.)
Good understanding of IT security and Data protection principles
If you are passionate about infrastructure management and possess expertise in the mentioned areas, we invite you to join our team and contribute to the success of our IT infrastructure operations.

Apply Now

Apply Now

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customer success manager jobs in west bengal

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Retail Partner

Sales Engineer, East - Kolkata

Deputy Manager - CAT - Loyalty

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