gurgaon haryana desktop support technician Jobs – 93 Open Jobs Today

Technical Support Customer Expert II
TGBPL TP India - IBU —Gurugram, Haryana
- Remote
- Software troubleshooting
- Bachelor's degree
- Work from home
Associate, Triage data surveillance specialist
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Azure
- Oracle
Quick apply
Customer Service & Technical Support
Giritra Technology —West District, Delhi
Lead Consultant- Senior system Administrator
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Lead Consultant- Concur Senior System Administrator
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Computer Science
Quick apply

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Technical Support Customer Expert II

TGBPL TP India - IBU -
Gurugram, Haryana

Apply Now

Job details

Benefits

Work from home

Qualifications

Software troubleshooting
Technical support
Bachelor's degree

Full job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Contact Center Customer Service: Technical provides post-sale technical customer service to business or end-consumer customers via phone, online chat, or text including:

Responding to a high volume of low complexity technical inquiries (e.g., equipment or software installation/activation/troubleshooting, providing technical product specifications & information on compatibility with other products, etc.)
Providing responses to customer inquiries based on pre-determined scripts and other response guidance tools
Recommending alternative products or services (e.g., warranties) as part of customer issue resolution

This position is not compensated based on achievement of sales targets. Work Environment: Typically located in a call center environment
Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes.

Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Apply Now

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desktop support technician jobs in gurgaon haryana

Technical Support Customer Expert II

Associate, Triage data surveillance specialist

Customer Service & Technical Support

Lead Consultant- Senior system Administrator

Lead Consultant- Concur Senior System Administrator

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