telangana desktop support technician Jobs – 128 Open Jobs Today

Systems & Network Administrator (IT)
vSplash Techlabs —Hyderabad, Telangana
- Full-time
- Inventory control
- Communication skills
Quick apply
Helpdesk Executive- Remote
IRISH EXPERT LLP —Hyderabad, Telangana
- Remote
- Software troubleshooting
- Customer service
- English
Quick apply
IT Support Engineer L1 US & POS Experince
Base8 Inc —Hyderabad, Telangana
- Full-time
- Hybrid work
- Software troubleshooting
- English
- Windows
Quick apply
Technical Support Representative (Customer Support)
Arrowsight Private Limited —Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- Software troubleshooting
- Customer service
- English
- Health insurance
- Paid time off
Quick apply
10h
Technical Support Associate
ESN Technologies —Hyderabad, Telangana
- Full-time
- Customer service
- Salesforce
- English
System Administrator
MarketStar —Hyderabad, Telangana
- Full-time
- Microsoft Access
- Salesforce
- SharePoint
- Health insurance
System Administrator
VisaPro —Hyderabad, Telangana
- Windows
- Communication skills
Associate Technical Support Specialist
Milestone Technologies, Inc. —Hyderabad, Telangana
- Software troubleshooting
- Customer service
- Windows
6h
SPE-CX-Multi Channel Helpdesk
Cognizant —Hyderabad, Telangana
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
3d
TECHNICAL SUPPORT SPECIALIST
Zeta Global —Hyderabad, Telangana
- Computer Science
- English
- Java
Technical Customer Support
Verisk —Hyderabad, Telangana
- Full-time
- English
- Research
- Windows
Job Title: Technical Support Engineer - L2
Deepija Telecom —Hyderabad, Telangana
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Project Manager - IT Projects & support
Sahakar Solutions —Hyderabad, Telangana
- Email
- Project management
- Leadership
- Communication skills
Senior End User Computing (EUC) Engineer
DAZN —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
13d
Network & System Administrator
Galactix Solutions Pvt Ltd —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Windows
Quick apply
Trainee Technical Support Representative - Contract
Ghostpunch Games —Hyderabad, Telangana
- Rotational shift
- English
- Windows
- Communication skills
Technical Support Engineer
Quantum IT Solutions —Gachibowli, Hyderabad, Telangana
- Azure
- Microsoft Outlook
- English
Senior Technical Support Engineer - Microsoft MS
TTEC Digital —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Analysis skills
Quick apply
Help Desk
Vupadhi Techno Services —Gachibowli, Hyderabad, Telangana
- Management
- Microsoft Office
- Master's degree
Principal Consultant - Senior Customer Experience (CX) Analyst – IT Support
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Oracle
- Computer Science
- English
Quick apply

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Systems & Network Administrator (IT)

vSplash Techlabs -
Hyderabad, Telangana

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Job details

Full-time

Qualifications

Asset management
Vulnerability assessment
Inventory control
Software deployment
Firewall
IT support
Communication skills
Active Directory
Network security

Full job description

Systems & Network Administrator (IT)

Location: Hyderabad (Work from Office)
Job Type: Full-Time
About us
At vSplash, we’re passionate about helping businesses shine online. From websites to digital presence management, we build simple and scalable solutions that make a real difference. We’re a white-label digital media company trusted by global partners. At our core, we’re a team of curious minds who love technology, creativity, and teamwork. With us, you’ll be part of a culture where ideas matter, learning never stops, and innovation is part of everyday life.
Be part of a team that thrives on synergy and smart digital solutions serving 10,000+ SMBs each month!

Job Brief:

vSplash Techlabs is seeking a highly motivated and skilled IT Support Engineer to join our team in Hyderabad. As a System & Network Administrator, you will be responsible for various tasks related to Active Directory, Sophos, asset management, and firewall configuration. The ideal candidate should have 2 to 4 years of experience in the field and possess strong technical knowledge in these areas.

Responsibilities:

Active Directory Management: Maintain and administer Active Directory infrastructure, including user and group management, security permissions, and troubleshooting issues related to directory services.
Sophos Endpoint Security: Configure, deploy, and manage Sophos endpoint security solutions to protect the organization's systems and data from potential threats and malware.
Asset Management: Oversee the tracking, monitoring, and maintenance of IT assets, including hardware and software inventory. Develop and implement asset management procedures and best practices.
Firewall Configuration: Assist in configuring and managing firewalls to ensure network security. Collaborate with network administrators to identify and resolve firewall-related issues and optimize network performance.
User Support: Provide technical support and assistance to end-users, resolving hardware and software problems and answering technical queries. Respond to IT support tickets and escalate complex issues as needed.
Documentation and SOPs: Develop and update standard operating procedures (SOPs) and documentation for IT processes and configurations. Ensure accurate and up-to-date documentation is maintained for reference and knowledge sharing.
Security Management: Strictly conduct security audits and vulnerability assessments. Ensure compliance with security standards. Ensure compliance with organizational security standards and regulatory requirements.
Reporting and Documentation: Prepare and share workflow tasks/ticket details on a weekly basis. Knowledge sharing/transfer sessions while shifting work from one internal team to another. Maintain all documents in a professional manner.
Ticketing Tool: Respond to user issues within defined SLA (Service Level Agreement) timelines. Maintain accurate documentation of troubleshooting steps, resolutions, and updates in the ticketing system. Communicate regularly with end users and Team Leads regarding ticket status, progress, and resolution. Ensure proper ticket closure with documented resolution and user confirmation.

Requirements:

2 to 4 years of experience in IT support or a related role, preferably in an enterprise environment.
Strong knowledge of Active Directory administration, including user and group management, security permissions, and troubleshooting.
Familiarity with Sophos endpoint security solutions, including deployment and management.
Experience with asset management practices, including inventory tracking and maintenance.
Proficiency in firewall configuration and understanding of network security principles.
Excellent problem-solving and troubleshooting skills with the ability to prioritize and manage multiple tasks.
Strong communication skills and the ability to work collaboratively with team members and end-users.
Attention to detail and a commitment to maintaining accurate documentation and SOPs.

PLEASE NOTE THAT THIS IS A WORK FROM OFFICE ROLE AND CANDIDATES FROM HYDERABAD ONLY MAY APPLY!!

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