Remote Customer experience analyst Jobs – 135 Open Jobs Today

Senior Business Analyst
ᴠᴡᴏʀᴋᴇʀ ꜱᴏʟᴜᴛɪᴏɴꜱ ɪɴᴅɪᴀ ᴘᴠᴛ. ʟᴛᴅ. —Remote
- From ₹30,000 a month
- Part-time
- Remote
- Microsoft Excel
- Software troubleshooting
- Microsoft Office
Quick apply
2h
Revenue Analyst - FP&P
Alvotech —Remote
- Full-time
- Remote
- Microsoft Excel
- ERP systems
- Finance
Senior Business Analyst
Cimpress —Remote
- Remote
- Master's degree
- SQL
- Analysis skills
- Work from home
Quick apply
Agentic Product Analyst
Netomi —Remote
- Full-time
- Remote
- Master's degree
- APIs
- AI
Quick apply
4d
Quality Assurance Analyst
Miracuves —Remote
- ₹6,000 a month
- Full-time
- Remote
- Computer Science
- B.Sc
- Master's degree
- Work from home
- Paid sick time
Quick apply
11d
Technical Support Analyst Lead
CSG —Remote
- Weekend availability
- Remote
- Oracle
- Computer Science
- English
TSA Sr
CSG —Remote
- Weekend availability
- Remote
- Oracle
- Software troubleshooting
- Customer service
9d
Machine Learning Engineer
MNJ Software —Remote
- Full-time
- Remote
- Azure
- English
- Master's degree
- Work from home
Senior Manager - Business System Analyst
AxisMaxlife —Remote
- Remote
- Software troubleshooting
- Master's degree
- Bachelor's degree
Senior Data Analyst- WFH (3+ Years)
Outsource Bigdata —Remote
- Remote
- Microsoft Excel
- DevOps
- Databases
- Work from home
Sr.Program (Tech) Analyst
Anaplan —Remote
- Email
- Remote
- Mentoring
- Software development
- Agile
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Junior AI/ML Developer (WFH)
Outsource Bigdata —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
- Work from home
Marketing Manager (India)
Codvo.ai —Remote
- Remote
- AI
- Communication skills
- Marketing
Senior Medical Writer & Evidence Analyst
Catalyst Clinical Research, LLC —Remote
- Full-time
- Remote
- Microsoft Word
- Medicine
- Doctoral degree
ServiceNow ITSM CSM Developer
DataLunix Technologies —Remote
- Full-time
- Remote
- Customer service
- JavaScript
- APIs
- Work from home
Quick apply
13d
Senior Automation Quality Analyst
Fabric Group Holdings —Remote
- Remote
- Azure
- DevOps
- C++
- Work from home
M&A AI & Technology Lead
Volaris Group Inc. —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
PRINCIPAL MEDICAL WRITER
Catalyst Clinical Research, LLC —Remote
- Full-time
- Remote
- Microsoft Word
- Medicine
- Doctoral degree
Data Engineer II
NPS Prism —Remote
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Work from home
Modeling & Simulation Specialist Associate
General Dynamics Information Technology —Remote
- ₹64,230 - ₹74,750 a year
- Remote
- B.Sc
- Bachelor's degree
- Travel
- Paid time off

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customer experience analyst jobs near remote

Senior Business Analyst

ᴠᴡᴏʀᴋᴇʀ ꜱᴏʟᴜᴛɪᴏɴꜱ ɪɴᴅɪᴀ ᴘᴠᴛ. ʟᴛᴅ.
Remote

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Job details

Part-time
From ₹30,000 a month
2 hours ago

Qualifications

Power BI
Microsoft Excel
Business intelligence
Software troubleshooting
Enterprise Software
Business analysis
Visio
Microsoft Office
Project management
Bachelor's degree
Smartsheet
AI
Communication skills

Full job description

Profile: Senior Business Analyst

Skills: Microsoft Power BI, Smartsheet, NICE CXOne/IEX and Observe AI

Experience: 6+ Years

Working Hours: 3–4 hours per day (Between 7 PM IST to 1 AM , IST) or (6 AM IST To 11 AM IST)

Working Days: Monday To Friday

Location: Remote

Qualifications:

Communication with suppliers

Data visualization software proficiency

Enterprise software

Business intelligence report generation

Visio

Research

Key Performance Indicators

Business intelligence tools

Vendor communication

Productivity software

Cross-functional collaboration

Cross-functional communication

Data analysis software

Full Job Description

Service Center

Job Summary:

Are you ready to make an impact from day one? We are looking for a confident and skilled Senior Business Analyst to join our dynamic team. In this role, you’ll be instrumental in bridging the gap between contact center business needs, intake management and technology solutions.

We need someone who can hit the ground running. The ideal candidate is not just familiar with Business Analyst functions but is a seasoned expert who can effortlessly wear the Business Analyst hat, refine the tools of the trade, and foster a collaborative environment to deliver results quickly and effectively.

Essential Job Duties:

Collaborate with business owners, users, and team members to gather and define requirements for new applications, system enhancements, and issue resolution.

Analyze data and create visualizations from a variety of platforms and tools to identify actionable insights.

Present and communicate innovative strategies and ideas to both business and technology stakeholders with clarity and confidence.

Partner with developers and peers to troubleshoot application issues, conducting root cause analyses and implementing solutions efficiently.

Research and assess the current business environment, delivering practical and actionable solutions to complex challenges.

Act as a key collaborator, fostering a team-focused environment where ideas and solutions are shared to achieve success together. This role is not a one-person show—you will work alongside a team to accomplish shared goals.

Act as the vital link between business users and IT, ensuring seamless communication across multiple lines of business.

Create and execute test cases for QA and facilitate user acceptance testing (UAT) with stakeholders.

Develop and maintain comprehensive documentation, including application guides and user manuals.

Proactively identify, escalate, and address risks and issues, ensuring all stakeholders are informed.

Manage project plans, driving timelines to achieve milestones and successful outcomes.

Conduct impact analysis of corporate projects and communicate findings to relevant stakeholders.

Identify and analyze patterns, trends, and anomalies to inform decision-making and strategy.

Explore opportunities to integrate new technologies, including automation and AI, as part of broader process improvements, always ensuring alignment with business goals.

Skills/Requirements:

Bachelor’s degree preferred; or equivalent combination of education, experience and training that provides the required knowledge and skills

Minimum 5 years of experience with enterprise systems as a business analyst with a demonstrated ability to work cross-functionally

Technical knowledge of the tools within a contact center for reporting, call routing, workforce management, and quality management such as NICE CXOne/IEX and Observe AI. Understand the KPIs of an omni-channel environment

Proficiency in data analytic and project management tools such as Microsoft Power BI and Smartsheet

Proficiency in Microsoft Office including Excel and Visio

Excellent verbal and written communication skills with an ability to communicate with vendors, internal customers, and senior leaders

Pay: From ₹30,000.00 per month

Work Location: Remote

Quick apply

Refine Your Search

customer experience analyst jobs in remote

Senior Business Analyst

Revenue Analyst - FP&P

Senior Business Analyst

Agentic Product Analyst

Quality Assurance Analyst

Technical Support Analyst Lead

TSA Sr

Machine Learning Engineer

Senior Manager - Business System Analyst

Senior Data Analyst- WFH (3+ Years)

Sr.Program (Tech) Analyst

Junior AI/ML Developer (WFH)

Marketing Manager (India)

Senior Medical Writer & Evidence Analyst

ServiceNow ITSM CSM Developer

Senior Automation Quality Analyst

M&A AI & Technology Lead

PRINCIPAL MEDICAL WRITER

Data Engineer II

Modeling & Simulation Specialist Associate

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