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Deputy Manager - Underwriting Governance & Audit

AxisMaxlife -
Remote

Apply Now

Job details

10 days ago

Qualifications

Underwriting
Process improvement
Microsoft Office
Analysis skills
Bachelor's degree
Quality control
AI
Communication skills
Analytics

Full job description

About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description

Job Description

Deputy Manager– Underwriting Governance

Function: Operations

Department: Underwriting Governance & Audit

Reporting to: Chief Manager – Underwriting Governance

KEY RESPONSIBILITIES

1. Thematic Audits & Governance Activities

Support in conducting thematic and deep‑dive audits across underwriting processes to identify risks, gaps, and improvement opportunities.

Support development and execution of the Underwriting Governance framework, ensuring adherence to internal policies and regulatory norms.

Coordinate with internal audit, assurance, compliance, and underwriting teams for timely closure of audit observations

Provide Re-underwriting opinion for claims cases

CMO QC and Vendor QC for cardiac tests opinions

2. Quality Control (QC) Management

Assist in STP QC, including sampling, accuracy checks, error identification, reporting, and trend analysis.

Assist Term & Non‑Term QC cases, ensuring timely completion and accurate reporting of findings.

Ensure end‑to‑end closure of all QC cases and maintain governance documentation.

3. Reporting & Insights

Prepare and publish monthly QC dashboards, thematic audit reports, and exception summaries for stakeholders.

Evaluate data for trend spotting, risk identification, and improvement recommendations.

Highlight outages and validate findings in coordination with underwriting and internal audit teams.

4. Stakeholder Management

Collaborate with underwriting production managers to improve overall decision accuracy and governance adherence.

Collaborate with URMU, IT, Audit, Assurance, and related teams for smooth governance operations.

5. Training & Capability Building

Conduct case clinics, trainings, mentoring sessions, and refreshers based on audit and QC findings.

Drive improvement in QC scores through structured feedback and continuous learning interventions.

MEASURES OF SUCCESS

Quality and timeliness of STP QC and Term/Non‑Term QC cycles.

Accuracy and effectiveness of thematic audits and closure timelines.

Quality and clarity of dashboards and governance reports.

Reduction in recurring errors and improvement in underwriting accuracy.

Stakeholder satisfaction and collaboration effectiveness.

OTHER RESPONSIBILITIES

Contribute to governance‑related projects and process improvement initiatives.

Maintain a positive, collaborative environment in line with organizational values

KEY RELATIONSHIPS

Internal: Underwriting, Internal Audit, Internal Assurance, AI Works team, URMU, IT, Operations
External: Auditors / Consultants (if applicable)

COMPETENCIES REQUIRED

Strong analytical & logical thinking skills.

Excellent written & verbal communication.

Ability to collaborate effectively across functions.

Detail orientation and risk‑based approach.

Creativity in problem‑solving and process improvement.

QUALIFICATIONS & EXPERIENCE

Essential

Graduate / Post‑Graduate—preferably in Insurance, Medicine, Pharmacy, or related field.

Insurance related examinations – Insurance Institute of India, LOMA and ALU

Minimum of 4 - 6 years of experience in Life Underwriting, Risk, Governance, QC, or Audit functions.

Strong knowledge of Life & Health underwriting principles.

Desired

Experience in Medical underwriting and process enhancements.

Proficiency in MS Office, analytics, dashboards, and business writing skills.

State

Home Office

Branch

Gurugram -90C

Department

Underwriting and Claims

Function

Underwriting - Governance & Audit

Posted On

25-May-2026

Apply Now

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