Overview
The role is responsible for driving DevOps practices across Corporate Markets platforms, with a focus on enabling efficient, stable, and scalable delivery of applications.
This position bridges development and IT operations, embedding automation, integration, and continuous delivery practices across .NET-based and SQL-driven systems, including legacy-modern hybrid environments.
As a DevOps Lead, the role combines hands-on technical expertise with people leadership, ensuring that platforms supporting registry, share plans, and transaction processing operate with high reliability, performance, and control.
Key Accountabilities and main responsibilities
Strategic Focus
- Contribute to the implementation of DevOps practices within Corporate Markets, aligned to business and technology priorities
- Support transition towards automated, scalable, and resilient deployment models
- Drive continuous improvement in software delivery processes and platform efficiency
Operational Management
- Liaise with stakeholders across MUFG and third-party vendors to support application platforms and integrations
- Work closely with development teams to ensure DevOps principles are embedded across design, build, and deployment
- Manage CI/CD pipelines for .NET applications and SQL-based systems
- Support batch processing, job sequencing, and environment dependencies critical to registry and transaction platforms
- Select and manage tools for CI/CD, orchestration, and configuration (Jenkins, Docker, Kubernetes, Ansible, etc.)
- Continuously refine deployment and release processes to improve stability and speed
- Monitor system performance and ensure timely resolution of incidents and technical issues
- Lead troubleshooting and resolution of production issues across environments
- Ensure high availability and support disaster recovery readiness
- Drive root cause analysis and implement long-term fixes
- Support after-hours and weekend activities as part of operational requirements
People Leadership
- Manage and lead a team of DevOps engineers
- Drive delivery ownership, performance, and accountability within the team
- Provide technical guidance and hands-on support where required
- Build team capability through coaching and knowledge sharing
Governance & Risk
- Ensure adherence to MUFG technology standards, policies, and security requirements
- Maintain documentation aligned to standard operating procedures
- Raise and manage risks, issues, and incidents impacting business operations
- Support audit and compliance requirements
The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
Experience & Personal Attributes
- 10+ years overall experience, with 7–8 years in DevOps / platform engineering roles
- Strong experience working with .NET applications and SQL-based systems
- Proven expertise in CI/CD tools such as Jenkins, GitLab CI
- Experience with containerization and orchestration (Docker, Kubernetes)
- Proficiency in scripting (Shell, Python, PowerShell)
- Experience with infrastructure/configuration tools (Ansible, Chef, Puppet)
- Strong understanding of software development methodologies including Agile and DevOps principles
- Experience in batch-driven, transaction-heavy environments with sequencing dependencies
- Strong problem-solving and troubleshooting capabilities
- Effective communication and stakeholder management skills
Preferred
- Experience in financial services, capital markets, or registry/share plan platforms
- Exposure to monitoring tools (ELK, Grafana, Prometheus)
- Understanding of enterprise system integrations and data flows
- Experience working in legacy-modern hybrid environments (e.g., .NET monolith with modern DevOps stack)
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.
Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
