Odhav Ahmedabad Gujarat Head of it Jobs – 122 Open Jobs Today

Senior Delivery Manager
Wipro Limited —Ahmedabad, Gujarat
- Azure
- PMP
- AWS
AGM-Retail Projects
Vodafone Idea —Ahmedabad, Gujarat
- Project management
Software Engineer – Full stack developer
Nascent Infotechnologies —Ahmedabad, Gujarat
- Full-time
- Master's degree
- SQL
- Project management
Business Development Executive (BDE)
Giriraj Digital —Ahmedabad, Gujarat
- ₹25,000 - ₹45,000 a month
- Full-time
- Sales
- Microsoft Office
- Business development
- Flexible schedule
Quick apply
Growth Marketer
Ikigai Infotech LLP (Saleshandy) —Ahmedabad, Gujarat
- ₹5,00,000 a year
- Full-time
- In-person
- Marketing
Quick apply
Area Sales Manager
Orient Electric —Ahmedabad, Gujarat
- Sales
- Electrical experience
- Bachelor's degree
11d
AMC sales
Numeric Power Systems Limited —Ahmedabad, Gujarat
- ₹30,000 - ₹55,000 a month
- Full-time
- Microsoft Office
- Business development
- Electrical experience
- Health insurance
Quick apply
IN_Bosch Rexroth India_Executive / Assistant Manager - Project Purchase
Rexroth —Ahmedabad, Gujarat
- Full-time
- Engineering
- Microsoft Office
- Project management
Quick apply
IN_Bosch Rexroth India_Engineer_Engineering Application (Motion Control)
Rexroth —Ahmedabad, Gujarat
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Java
Quick apply
Branch Head - Ahmedabad
Yubi —Ahmedabad, Gujarat
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Customer Success Manager
Actowiz Solutions —Ahmedabad, Gujarat
- Sales
- Travel
- Communication skills
Quick apply
Professional Role Highlight: Senior Admission Counsellor
Narayana Business School —Ahmedabad, Gujarat
- Doctoral degree
- Research
- Master's degree
Environmental Engineer/Proposal Engineer
Sauber Environmental Solutions Private Limited —Ahmedabad, Gujarat
- ₹25,000 - ₹50,000 a month
- Full-time
- AutoCAD
- Microsoft Excel
- Microsoft Office
- Cell phone reimbursement
Quick apply
Business Development Executive
Silicon IT Hub Pvt. Ltd. —Ahmedabad, Gujarat
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
Quick apply
PHP Developer
Squad Technologies —Ahmedabad, Gujarat
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Business Development Associate
Zymo Cosmetics —Science City, Ahmedabad, Gujarat
- Microsoft Powerpoint
- Sales
- Marketing
Research Assistant, School of Arts and Sciences
Ahmedabad University —Ahmedabad, Gujarat
- Research
- Analysis skills
- Bachelor's degree
HR & Talent Acquisition Executive
SoftelliGenZ —Ahmedabad, Gujarat
- Business development
- Human resources
- Recruiting
- Flexible schedule
HR Executive
Rivulet Digital —Ahmedabad, Gujarat
- Full-time
- Microsoft Excel
- English
- Human resources
HR Executive & Admin
SmartFIsh Designs —Ahmedabad, Gujarat
- Email
- Walk-in
- Microsoft Office
- Human resources
- Communication skills

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Senior Delivery Manager

Wipro Limited -
Ahmedabad, Gujarat

Apply Now

Job details

Qualifications

Power BI
Azure
Operations management
PMP
AWS
ITIL
ServiceNow
ISO 27001
Communication skills
PRINCE2 Certification

Full job description

Job Description

Job Title: Senior Delivery Manager

City: Ahmedabad

State/Province: Gujarat

Posting Start Date: 5/14/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Job Description: IT Service Delivery Manager

Reporting To: Delivery Head / Account Delivery Head (ADH)
Role Purpose
Lead end-to-end IT Service Delivery for enterprise customers, owning service outcomes across towers (End User Services, Infrastructure, Applications, Network, Cloud). Ensure predictable delivery against SLAs/OLAs/Underpinning Contracts, drive continual improvement using ITIL® 4 practices, and orchestrate multi-vendor delivery to achieve contractual, financial, and customer experience goals. (Terminology aligned with ITIL 4 key concepts, guiding principles, governance, and continual improvement.)

Key Responsibilities
1) Run & Govern

Own service performance—publish MSR/QSR, executive summaries, risks, actions, and trend insights (ServiceNow Performance Analytics / Power BI).
Lead Operational/Service/Executive Reviews, aligning delivery towers, vendors, and customer stakeholders.
Ensure contractual compliance to SOW/MSA including service credits, waivers, and governance records—audit ready at all times.

2) Stabilize & Improve

Drive MIM posture (readiness, drills, on call, comms), backlog hygiene, and automation/shift left to boost CSAT and reduce TCO.
Run RCA/CAPA programs; track benefits (repeat incident reduction, MTTR, change failure rate).
Lead CSI initiatives across process, tooling, and org—aligned to ITIL 4 guiding principles.

3) Transition & Transformation

For new/changed services, define interim vs. steady state SLAs, baselines, staffing, and tooling readiness; execute cutover criteria and hypercare.
Align Service Delivery Plan with Wipro QMS (Veloci Q) requirements and customer specifics; maintain evidence of communications and approvals.

4) Stakeholder Leadership

Act as single point of accountability for service outcomes; manage escalations through resolution; influence CXO/Director level stakeholders with data driven narratives.
Mentor leads/SMEs; build a high performing, ITIL mature delivery culture.

Must Have Skills & Experience

12–15 years in IT services with 6–8 years leading enterprise IT service delivery across multi tower and multi vendor environments.
Proven governance of SLAs/OLAs/UCs, penalty/earnback mechanisms, and audit expectations (ISO/ISMS/SOC).
Strong command of ITIL 4 practices and value stream thinking; hands on with ServiceNow ITSM (SLA policies, business calendars, PA dashboards, reports).
Expertise in Major Incident, Problem/RCA, Change/CAB, Availability/Capacity, Knowledge, ITAM/CMDB, Service Catalog.
Advanced analytics & storytelling (Power BI/Excel), prioritization, and stakeholder management.
Excellent communication and customer facing leadership; experience in managed services contracts.

Preferred / Good to Have:

ITIL® 4 Strategist: Direct, Plan & Improve (DPI) or Leader: Digital & IT Strategy (DITS)
PMP® / PRINCE2® Practitioner, PSM I/II (or SAFe Agilist)
Cloud Associate/Architect (e.g., Microsoft Azure AZ 104 / AZ 305, AWS SysOps/Architect Associate)
DevOps/SRE Foundation, ISO/IEC 27001 Lead Auditor/Implementer

Mandatory Skills: IT Operations Management .

Experience: >10 YEARS .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Apply Now

Refine Your Search

head of it jobs in odhav ahmedabad gujarat

Senior Delivery Manager

AGM-Retail Projects

Software Engineer – Full stack developer

Business Development Executive (BDE)

Growth Marketer

Area Sales Manager

AMC sales

IN_Bosch Rexroth India_Executive / Assistant Manager - Project Purchase

IN_Bosch Rexroth India_Engineer_Engineering Application (Motion Control)

Branch Head - Ahmedabad

Customer Success Manager

Professional Role Highlight: Senior Admission Counsellor

Environmental Engineer/Proposal Engineer

Business Development Executive

PHP Developer

Business Development Associate

Research Assistant, School of Arts and Sciences

HR & Talent Acquisition Executive

HR Executive

HR Executive & Admin

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