Responsibilities
Application Configuration & Testing: Configure Salesforce applications according to the solution design. Take responsibility for the configuration process, including unit testing, UAT support, deployment, and post-go-live hypercare support to ensure the solution is working optimally.
Requirements Gathering & Solution Design: Actively engage with clients to drive requirements gathering and solution design. Work closely with business stakeholders to align the Salesforce implementation with business goals and processes.
Adhere to Implementation Methodology: Follow and enforce the Shiftlogic.io Implementation Methodology (S.I.M.) to ensure structured, consistent, and efficient project delivery from start to finish.
Process Best Practices: Ensure adherence to process best practices, including regular check-ins, documentation, and status updates. Maintain high standards for project management and ensure all stakeholders are informed.
Environment Readiness & Org Strategy: Prepare Salesforce environments, ensuring proper setup of instances, sandboxes, and org strategies to support project goals and ensure smooth transitions during the implementation phase.
Documentation & Knowledge Transfer: Effectively document solution designs, configurations, and any customizations made within the Salesforce platform. Lead knowledge transfer (KT) sessions with clients to ensure they can manage and optimize the solution post-implementation.
Collaboration & Issue Resolution: Work closely with Solution Architects and other consultants to complete the construction and build of the solution. Identify potential roadblocks early and collaborate with the wider Shiftlogic.io team and project managers to resolve issues efficiently.
Customer Engagement & Decision Guidance: Effectively communicate with clients at all levels, including C-suite, presenting solution designs and guiding clients on the right decisions, even when difficult conversations are required.
What you’ll bring
We’re looking for a Salesforce Consultant with a strong combination of technical, functional, and soft skills.
You will bring:
Salesforce Experience: Proven hands-on experience configuring and implementing Agentforce Revenue Management. (Sales Cloud, Service Cloud, CPQ, Billing, Revenue Cloud, etc.), with a strong understanding of application design and configuration.
Industry & Consultancy Experience: A background working with small to medium enterprises. Experience providing consultancy services and understanding client requirements to deliver successful Salesforce solutions.
Revenue Cloud & System Integration: Experience with Salesforce Revenue Cloud (ARM), as well as integration with upstream and downstream systems such as CRM, PLM, and ERP. Knowledge of how Salesforce fits into broader business processes is key.
Role Maturity & Project Delivery: More than 2 years of experience in a Salesforce consultant role.
Salesforce Certifications: Relevant certifications, such as Salesforce Administrator, Salesforce CPQ Specialist, Salesforce Billing Superset, and Salesforce Revenue Cloud Consultant, demonstrate your expertise and commitment to continuous learning.
Strong Communication Skills: Excellent written and verbal communication skills, with the ability to present solution designs to clients clearly and confidently. Comfortable with presenting at the C-level and performing knowledge transfer to clients.
Collaboration & Problem-Solving: Proven ability to collaborate effectively with internal teams, escalating issues when necessary and resolving challenges with a focus on the best outcome for the client and the project.
This position offers the opportunity to work with diverse clients, providing impactful Salesforce solutions that drive business success. If you are a motivated, results-driven consultant who thrives in dynamic environments and is eager to accelerate your career, we would love to hear from you!
What we offer
International team
Great Place to Work Certified
Remote-first policy with headquarters in London
Thriving startup with career growth opportunities
Open-minded culture that appreciates differences
Feedback-driven, supportive & curious team with strong entrepreneurial mindset
In-person social gatherings to celebrate our achievements
Strong focus on Learning and development and budget to help you develop new and existing skills
Shiftlogic.io A Salesforce Consulting Partner: Using the power of technology and our proven implementation methodology, we at Shiftlogic.io help companies transform the way they manage their revenue lifecycle, from customer acquisition to contract renewal and everything in between. Imagine, correctly configured solutions, accurately priced proposals resulting in better margin attainment, reduced revenue leakage, financial efficiency and improved revenue visibility and forecasting. These are just some of the successful outcomes our customers can expect when working with us. With over a dozen years immersed in the revenue management domain, both on and off the Salesforce platform, it is safe to say, we have the experience your Salesforce implementation needs, whichever Cloud you are planning to introduce into your organisation: Sales, Service, Manufacturing, Commerce, Experience or Revenue. Whether you are looking for a tailored or accelerated solution, or perhaps design authority or managed services, we have the right service you need.
