Telangana Desktop support engineer Jobs – 146 Open Jobs Today

Cloud and Infra Support Engineer- L1/L2
ProArch —Hyderabad, Telangana
- ₹8,00,000 - ₹14,00,000 a year
- Full-time
- Remote
- Azure
- Software troubleshooting
- Windows
Quick apply
16h
Desktop Engineer L1
Dixit Infotech —Hyderabad, Telangana
- Microsoft Access
- Microsoft Outlook
- Software troubleshooting
6d
Principal Network Engineer - SDWAN
Keyloop —Hyderabad, Telangana
- Software troubleshooting
- Mentoring
- Computer networking
17h
IT Support Engineer L1 US & POS Experince
Base8 Inc —Hyderabad, Telangana
- Full-time
- Hybrid work
- Software troubleshooting
- English
- Windows
Quick apply
IT Service Desk Engineer
Nimble Solutions —Hyderabad, Telangana
- Full-time
- Microsoft Outlook
- Software troubleshooting
- HIPAA
Quick apply
Sr. SQA Engineer
Align Technology —Hyderabad, Telangana
- Full-time
- CAD
- B.Sc
- Master's degree
Quick apply
15h
Technical Support Engineer
Quantum IT Solutions —Gachibowli, Hyderabad, Telangana
- Azure
- Microsoft Outlook
- English
Product Engineer (Backend) - Python
Egnify Technologies —Hyderabad, Telangana
- Databases
- JavaScript
- APIs
Quick apply
Senior Staff Software Engineer
Palo Alto Networks —Hyderabad, Telangana
- Full-time
- Computer Science
- B.Sc
- DevOps
16h
Senior Engineer / Full stack Developer (SQL-Focused, AI-Enabled)
Ramboll —Madhapur, Hyderabad, Telangana
- Online application
- Azure
- Computer Science
- DevOps
Quick apply
4d
GIS Engineer
Geosys Enterprise Solutions —Hyderabad, Telangana
- Civil engineering
- English
- Analysis skills
- Health insurance
- Life insurance
Senior Customer Support Engineer
Sysnet Global Technologies Pvt.Ltd —Hyderabad, Telangana
- Software troubleshooting
- Windows
- Diploma
Quick apply
DevOps Engineer
BytesEdge —Hyderabad, Telangana
- Azure
- Computer Science
- DevOps
Senior Enterprise Software Engineer
Medtronic —Nanakramguda, Hyderabad, Telangana
- Full-time
- Computer Science
- Windows
- C++
3d
Trainee Engineer
Sysnet Global Technologies Pvt.Ltd —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Windows
- 12th Pass
Quick apply
Software Development Engineer in Test (SDET)
ACCELQ —Hyderabad, Telangana
- Email
- Java
- Software development
- APIs
Customer Support Engineer
Sysnet Global Technologies Pvt.Ltd —Hyderabad, Telangana
- Software troubleshooting
- Windows
- Diploma
Quick apply
Lead Software Engineer
Providence Global Center —Hyderabad, Telangana
- Part-time
- Azure
- Computer Science
- SQL
- Health insurance
AI Automation Engineer (Browser Automation + AI Tooling)
QualMinds Technologies —Hyderabad, Telangana
- Salesforce
- DevOps
- Master's degree
Quick apply
Senior Lead Engineer
Otis —Ranga Reddy District, Telangana
- Full-time
- Software troubleshooting
- Analysis skills
- Scripting

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Cloud and Infra Support Engineer- L1/L2

ProArch -
Hyderabad, Telangana

Quick apply

Job details

Full-time
₹8,00,000 - ₹14,00,000 a year
16 hours ago

Qualifications

Microsoft Windows Server
Cloud infrastructure
Azure
Software troubleshooting
Windows
Databases
Firewall
DHCP
Analysis skills
Bachelor's degree
Embedded software
Virtualization
Remote access software
DNS
VMWare
Desktop administration
RDS database
Communication skills
Master data management
Server management
Active Directory
Intune
VPN

Full job description

About ProArch:

At ProArch, we partner with businesses around the world to turn big ideas into better outcomes through IT services that span cybersecurity, cloud, data, AI, and app development. We’re 400+ team members strong across 3 countries (we call ourselves ProArchians)—and here’s what connects us all:

A love for solving real business problems
A belief in doing what’s right

What’s it like to work here?

You’ll keep growing. You’ll work alongside domain experts who love to share what they know.
You’ll be supported, heard, and trusted to make an impact.
You’ll take on projects that touch industries, communities, and lives.
You’ll have the time to focus on what matters most in your life outside of work.

At ProArch, you’ll be part of teams that design and deliver technology solutions solving real business challenges for our clients. With services spanning AI, Data, Application Development, Cybersecurity, Cloud & Infrastructure, and Industry Solutions, your work may involve building intelligent applications, securing business‑critical systems, or supporting cloud migrations and infrastructure modernization.

Every role here contributes to shaping outcomes for global clients and driving meaningful impact. You’ll collaborate with experts across data, AI, engineering, cloud, cybersecurity, and infrastructure—solving complex problems with creativity, precision, and purpose. You’ll join a culture rooted in technology, curiosity, and continuous learning. A place where we move fast, trust you to make an impact, encourage innovation, and support your growth.

Job Description:

We are seeking a tenured IT Support professional to join our newly formed Global Support Center as a L2 Cloud & Infra Engineer. This team serves as an escalation point for our India-based operations and provides after-hours support for our US-based team. We’re looking for someone with strong expertise in cloud support—specifically Microsoft Azure and O365—along with solid Windows Server and infrastructure administration skills. Effective communication, structured troubleshooting, and the ability to manage complex issues efficiently are essential, as is a willingness to work in rotational mostly EST hours.

Responsibilities:

Provide first and second-level IT support via phone, email, chat, and remote access; log, track, and update incidents and service requests in the ITSM tool with accurate documentation and timely updates.
Monitor, manage, and maintain server operations across multiple environments, responding to alerts related to outages, performance degradation, and capacity issues.
Administer and support Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, file/print services, and overall server health.
Manage server hardware and platform-level components, including NAS storage, RAID health, disk failures, capacity planning, and out-of-band management using iLO/DRAC.
Analyze and troubleshoot complex issues across hardware, software, servers, networking, virtualization, and security domains.
Assist with implementation, administration, and support of cloud solutions such as Microsoft Azure, Microsoft 365, and Azure Virtual Desktop (AVD).
Manage endpoint deployment and administration using Intune, Group Policy, MDM/MAM, and other endpoint management tools.
Perform server patching and update management, including Windows updates, firmware upgrades, scheduled maintenance windows, and compliance activities.
Execute regular data backups, restores, and validation while maintaining infrastructure security involving firewalls, switches, wireless networks, and VPN connectivity.
Follow up to ensure SLA adherence, escalate high-impact issues as needed, collaborate with internal teams and vendors, update knowledge base documentation, participate in projects, and actively pursue continuous learning.

Requirements

Experience: Minimum of 4 years in an IT Service Desk, Cloud Support, or Infrastructure Administration role, preferably within an MSP environment supporting multiple customers.
Cloud Support Expertise: Strong proficiency in Microsoft Azure and Microsoft 365, with relevant certifications such as MS-900, AZ-900, MS-102 (or equivalent).
Infrastructure Management: Hands-on experience with Microsoft Entra ID (Azure AD), Windows Server administration, Hyper-V/VMware, and core networking, including firewalls, switches, and VPNs.
Server & Platform Maintenance: Proven ability to manage server operations, including patching, performance monitoring, alert remediation, and issue resolution across on-prem and cloud environments.
Endpoint & Device Management: Experience with Microsoft Intune, including MDM/MAM policies, device compliance, application deployment, and remote device administration.
Remote Access & Virtualization: Practical experience with Remote Desktop Services (RDS) and Azure Virtual Desktop (AVD) supporting distributed users.
Hardware, Storage & Technical Proficiency: Working knowledge of on-prem infrastructure components, including servers and NAS/storage, with a strong understanding of cloud and on-prem IT systems and best practices.
Communication, Problem-Solving & Customer Focus: Excellent communication skills, strong analytical and troubleshooting abilities, and a professional, customer-focused approach with clear ownership and accountability.

Preferred Skills:

Networking: Familiarity with Cisco and Barracuda networking and security devices, along with strong network troubleshooting capabilities.
Server Management Tools: Experience with out-of-band management tools such as iLO and DRAC for server diagnostics and recovery.
Database Exposure: Basic experience working with databases, including running queries for troubleshooting or reporting.
Backup & Recovery: Familiarity with enterprise backup solutions such as Veeam and cloud-based backup platforms.
Project Involvement: Experience participating in or supporting IT infrastructure and cloud projects.
Certifications & Training: Additional Microsoft certifications such as AZ-800/801 or hands-on experience in Microsoft Cloud environments are a strong plus.
Additional Tools: Knowledge of VMware, Nerdio, Microsoft 365 management tools, and Cove Data, Veeam backup and solutions.

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Refine Your Search

desktop support engineer jobs in telangana

Cloud and Infra Support Engineer- L1/L2

Desktop Engineer L1

Principal Network Engineer - SDWAN

IT Support Engineer L1 US & POS Experince

IT Service Desk Engineer

Sr. SQA Engineer

Technical Support Engineer

Product Engineer (Backend) - Python

Senior Staff Software Engineer

Senior Engineer / Full stack Developer (SQL-Focused, AI-Enabled)

GIS Engineer

Senior Customer Support Engineer

DevOps Engineer

Senior Enterprise Software Engineer

Trainee Engineer

Software Development Engineer in Test (SDET)

Customer Support Engineer

Lead Software Engineer

AI Automation Engineer (Browser Automation + AI Tooling)

Senior Lead Engineer

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