Wipro Jobs

ADMINISTRATOR L2(CONTRACT)
Wipro Limited —Gurugram, Haryana
3h
ADMINISTRATOR L0(CONTRACT)
Wipro Limited —Aligarh, Uttar Pradesh
4d
Business Finance Manager
Wipro Limited —Bengaluru, Karnataka
- Communication skills
3d
Oracle Cloud SCM Functional - Procurement
Wipro Limited —Newara, Uttar Pradesh
- ₹80,000 - ₹1,58,000 a year
- Oracle
- Communication skills
- Health insurance
- Paid time off
5d
TECHNO FUNCTIONAL CONSULTANT L2
Wipro Limited —Chennai, Tamil Nadu
- Software troubleshooting
9h
AZURE DEVOPS
Wipro Limited —Bengaluru, Karnataka
- Azure
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ServiceNow IRM Solution Architect
Wipro Limited —Bengaluru, Karnataka
APPLICATION ARCHITECT L1
Wipro Limited —Hyderabad, Telangana
- Java
- APIs
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Principal Data Engineer
Wipro Limited —Bengaluru, Karnataka
- Computer Science
- Master's degree
- Business development
11d
SERVICE LEVEL MANAGER L3
Wipro Limited —Chennai, Tamil Nadu
14h
NETWORK ENGINEER L4
Wipro Limited —Pune, Maharashtra
6d
TECHNICAL LEAD L1
Wipro Limited —Bengaluru, Karnataka
- Software troubleshooting
- Java
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15h
Lead Data Analyst L1
Wipro Limited —Chennai, Tamil Nadu
- Computer Science
- SQL
- Bachelor's degree
13d
ServiceNow Developer (IRM)
Wipro Limited —Bengaluru, Karnataka
7d
JAVA FULL STACK WITH REACT AS FE_PROACTIVE
Wipro Limited —Gurugram, Haryana
- Software troubleshooting
- Java
ANALYST L3
Wipro Limited —Hyderabad, Telangana
9d
ACCOUNT/CLUSTER ACCOUNT/PRACTICE HRBP L3
Wipro Limited —Hyderabad, Telangana
9d
POST SILICON SME ARCHITECT
Wipro Limited —Bengaluru, Karnataka
- Machine learning
- APIs
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SYSTEM ENGINEER L3
Wipro Limited —Hyderabad, Telangana
- Microsoft Outlook
- Windows
- Communication skills
5d
MIS EXECUTIVE L1
Wipro Limited —Hyderabad, Telangana
- Microsoft Excel
- Analysis skills
3d

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ADMINISTRATOR L2(CONTRACT)

Wipro Limited -
Gurugram, Haryana

Apply Now

Job details

3 hours ago

Full job description

Job Description

Job Title: ADMINISTRATOR L2(CONTRACT)

City: Gurugram

State/Province: Haryana

Posting Start Date: 6/15/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Existing Wipro Role

Administrator L2

Potential Band Alignment

Role Purpose

The purpose of this role is to assist in the triage and documentation of priority incidents, support resolution of software and hardware service requests and ensure SLA adherence by escalating delays when required.

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Areas of responsibility

Triaging and resolution of tickets

Perform initial triage and assist in response for priority incident tickets (P3 tickets) along with its documentation and following the defined SLA and escalation procedures.

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Deliver

Performance Parameter

Measure

100% adherence to SLA/ timelines
Multiple cases of red time
Zero customer escalation
Client appreciation emails

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Resolution of service Requests

Track and assist in resolution of software/hardware/network service requests, ensuring they are accurately logged, processed, and completed within defined timelines as per established procedures.

SLA Monitoring

Track and monitor SLA timelines for entire lifecycle of priority incident tickets (P3 tickets). Escalate to higher levels for delays or potential SLA breaches.

Change request execution

Assist in creation of change requests basis types of incident tickets which are raised and resolved.

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Mandatory Skills: Audio Video .

Experience: 1-3 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Apply Now

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