Kolkata West Bengal Technical support analyst Jobs – 109 Open Jobs Today

SAP Functional Consultant
SuperProcure —Kolkata, West Bengal
- Full-time
- Engineering
- Master's degree
- Project management
Quick apply
7h
Senior Principal Consultant -GenAI Solution Architect
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Oracle
Quick apply
9d
Patient Accounting Analyst
Luxoft —Kolkata, West Bengal
- Oracle
- English
- Accounting
7d
Power BI Senior Engineer
SEI1GLOBAL —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Data analysis skills
- Health insurance
- Paid time off
Lead II - Data Science
UST Global —Kolkata, West Bengal
- Microsoft Excel
- Azure
- Software troubleshooting
Pre-Sales Manager (Senior Business Analyst)
Unified Infotech —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
TechOps-DE-CloudOpsAMS-GWPolicy-Senior
EY —Kolkata, West Bengal
- Rotational shift
- Java
- SQL
- APIs
Pre Sales BA
Unified Infotech —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Data Architect
Xerox —Kolkata, West Bengal
- Full-time
- Azure
- DevOps
- Master's degree
Starlims Developer (ISG)
Cognizant —Kolkata, West Bengal
- Full-time
- Hybrid work
- Project management
- Travel
- No travel
Customer Success Associate
ZINFI Technologies —Kolkata, West Bengal
- Remote
- CRM software
- Customer service
- Bachelor's degree
Sr. Data Engineer
Sundew —Kolkata, West Bengal
- Full-time
- Azure
- Java
- Databases
.Net fullstack developer with react
Cognizant —Kolkata, West Bengal
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- SQL
8d
Tax Assistant Manager - VAT
Grant Thornton INDUS —Kolkata, West Bengal
- Analysis skills
- Communication skills
Lead Nodejs Developer
Unified Infotech —Kolkata, West Bengal
- Full-time
- Azure
- Master's degree
- AWS
Tax Manager - VAT
Grant Thornton INDUS —Kolkata, West Bengal
- Analysis skills
- Communication skills
Customer Support Agent For Nepali Language Required
Gear Inc. —Kolkata, West Bengal
- Weekend availability
- English
- Bachelor's degree
- Typing
Quick apply

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Senior Principal Consultant, SAP PS
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SAP Functional Consultant

SuperProcure -
Kolkata, West Bengal

Quick apply

Job details

Full-time
7 hours ago

Qualifications

Jira
Business Management
SAP
Engineering
Supply chain
Logistics
Master's degree
Transportation management system
Project management
Bachelor's degree
Adobe XD
APIs
IT
Solution architecture
Communication skills

Full job description

Job Title : JD 35.4 Solution Architect - SAP Integration (Techno-Functional)

Department : Solutioning & Delivery Team

Location : Kolkata (Onsite)

Role Overview

We are looking for a Solution Architect - SAP Integration with strong organizational, management and problem-solving skills. We are seeking a high level of motivation, a self- starter attitude, and the ability to work with minimal direction and supervision. The ideal candidate will be driving the business requirements for various clients and play a key role in ensuring that our product implementations match client expectations.

The role will provide ample opportunity to work with some of the best blue-chip companies in the Supply Chain domain.

Responsibilities

Take complete ownership of project solutions throughout their lifecycle - from requirement gathering , architecture design to deployment and client adoption, ensuring seamless implementation and measurable business value across clients.
Interact with SP customers to understand, discover, document, organize, and clarify business needs. Run Business Requirements workshops with our client.
Prioritize requirements for and across various clients.
Prepare Business Blueprint of Client TOBE Process, map it to SuperProcure functionalities and identify areas of customization.
Prepare Detailed Specifications of Customization and walkthrough with clients to finally obtain their approval. Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders including internal and external
Work with the Technical Analyst and development team to ensure that the understand the specifications.
Help build applicable scenarios for the testing team.
Conduct client training workshops with team & document system scenarios and identify roles impacted to help develop a change management/training plan.
Assist Project Manager to clearly scope and track projects, develop and assign workstreams, maintain a steady pace, and ensure reliable delivery
Participate in periodic client reviews and drive customer success.
Mentor and guide Business Analysts in solution consultation, fostering a culture of accountability, ownership, and continuous improvement within the team.
Define, implement, and standardize frameworks for requirement elicitation, documentation, and validation, ensuring consistency, completeness, and alignment with business and technical objectives.

Skills and Qualifications

Bachelor’s Degree in Engineering, Post Graduate in Business Management or equivalent.
Total IT experience of 12-15 years with 8-7 years of experience as a Solution Architect or equivalent role.
Has prior experience working with APIs
Have prior experience in working with SAP as functional or technical consultant
Consulting mindset to understand business optimization, problem-solving, conflict resolution.
Ability to work under pressure and meet client timelines.
Strong attention to detail and excellent problem-solving skills.
Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams.
Ability to observe & learn new things including new tools.
Though not mandatory but weightage would also be provided to past experience in:
- Knowledge of tools relating to project management, wireframe, workflow, etc. Such as Jira, Zoho Projects, Asana, Adobe XD, etc.
- Understanding of the domain Supply Chain and Logistics.
- Experience in gathering and consolidating requirements from cross-functional groups at any consulting & tech firms.

Other Details

No. of Vacancies - 1

Location - Kolkata (Onsite)

About SuperProcure

SuperProcure is a next-generation end-to-end TMS platform with multi-enterprise collaboration for shippers. It digitizes and automates all processes across the logistics value chain from vehicle sourcing to freight accounting, ensuring stakeholder collaboration, real-time visibility & transparency. We are determined to make the lives of the logistic teams easier, add value, and help in establishing a fair and beneficial process for businesses. SuperProcure is trusted by a diverse customer base spread across manufacturing & construction industries to boost their customer serviceability with cutting-edge technology solutions.

Indian logistics spent is 14% of GDP, against 7-9% in developed countries. This makes the Indian industries less competitive in the international market and extra spent for domestic consumers. The logistics inefficiency is driven by manual processes spread across multiple stakeholders who work in silos to complete transportation of goods. SuperProcure aims to revolutionize Indian logistics to save 1% of GDP spending and make India globally competitive, enabling collaboration on a single platform, and driving logistics efficiencies.
Our clients include some of the fortune 500 companies such as Tata Chemicals, Havells, KEI, ITC, PepsiCo, Tata Consumers, Dawaat, L&T Constructions, Aditya Birla, MP Birla Corporation, Sun Pharma, many more.

SuperProcure is backed by IndiaMart & IIM Calcutta. It has been recognized for its innovation at the CII Industrial Innovation Awards, was recognized amongst the Top 50 Emerging start-ups in India by NASSCOM, and ranked Asia's top 10 TMS solution providers by the Global Supply Chain Council (GSCC) and ChainTech. More details about our journey can be found here

Life @ SuperProcure

SuperProcure operates in an extremely innovative, entrepreneurial, analytical, and problem-solving work culture. Every team member is fully motivated and committed to the company's vision and believes in getting things done. In our organization, every employee is the Director of what he/she does; from conception to execution, the work needs to be thought through.

Our people are the core of our organization, and we believe in empowering them and making them a part of the daily decision-making, which impacts the business and shapes the company's overall strategy. They are constantly provided with resources, mentorship, and support from our highly energetic teams and leadership. SuperProcure is extremely inclusive and believes in collective success.

Looking for a bland, routine 9-6 job? PLEASE DO NOT APPLY. Looking for a job where you wake up and add significant value to a $180 Billion logistics industry every day? DO APPLY.

Team: SuperProcure's success is fueled by our diverse & talented team of 150+ members, 50%+ of whom are women. Together, we collaborate with a shared passion for innovation and excellence. From visionary leaders & meticulous engineers to creative designers & customer support specialists, each plays a crucial role in our growth. We build lasting relationships, understand unique needs, and exceed expectations by delivering cutting-edge tailored solutions.

Culture: All challenges and fun associated with start-ups. Competitive salary, responsibilities, flat hierarchy, daily challenges, long working hours, delivery pressure, and a fun workplace.

Quick apply

Refine Your Search

technical support analyst jobs in kolkata west bengal

SAP Functional Consultant

Senior Principal Consultant -GenAI Solution Architect

Patient Accounting Analyst

Power BI Senior Engineer

Lead II - Data Science

Pre-Sales Manager (Senior Business Analyst)

TechOps-DE-CloudOpsAMS-GWPolicy-Senior

Pre Sales BA

Data Architect

Starlims Developer (ISG)

Customer Success Associate

Sr. Data Engineer

.Net fullstack developer with react

Tax Assistant Manager - VAT

Lead Nodejs Developer

Tax Manager - VAT

Customer Support Agent For Nepali Language Required

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