kharadi pune maharashtra quality assurance analyst Jobs – 124 Open Jobs Today

Service Desk Analyst I
AutomationEdge —Pune, Maharashtra
- Call employer
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
GN-IC-Comms and Media-Telco Enterprise Function (SAP)-Consultant
Accenture —Pune, Maharashtra
- Full-time
- Inventory management
- Research
- Master's degree
AS400 Lead
Infosys Limited —Pune, Maharashtra
- SQL
- Analysis skills
- APIs
SAP Test Manager
Cencora —Pune, Maharashtra
- Full-time
- Management
- Computer Science
- PMP
Senior Specialist - Product Management
NASDAQ —Pune, Maharashtra
- Full-time
- English
- Product management
- Accounting
SAP Principal Consultant / SME – Techno Functional
Qodequay Technologies —Pune, Maharashtra
- Computer Science
- Bachelor's degree
- Leadership
Global Head of Cyber Defence
Apex Group —Baner, Pune, Maharashtra
- Full-time
- Management
- Computer Science
- Analysis skills
Telecom Domain Expert/SME
Sarathi Softech —Pune, Maharashtra
- Full-time
- Marketing
- English
- Bachelor's degree
Tech Lead
Dew Solutions —Pune, Maharashtra
- Azure
- Java
- Databases
2d
Sr Automation QA
InfoBeans —Baner, Pune, Maharashtra
- Azure
- Computer Science
- DevOps
1d
GE Smallworld GIS Developer
Leidos —Pune, Maharashtra
- Weekend availability
- Oracle
- Software troubleshooting
- Java
- Health insurance
- Paid time off
SALESFORCE DEVELOPER - VOIS
Vodafone —Pune, Maharashtra
- Full-time
- Computer Science
- Salesforce
- Bachelor's degree
EY-GDS Consulting-AI And DATA-MS Fabric-Manager
EY —Pune, Maharashtra
- Azure
- SQL
- AI
SAP Senior Consultant – Techno Functional
Qodequay Technologies —Pune, Maharashtra
- Computer Science
- Bachelor's degree
Software Developer
Karnanisoft Technologies —Pune, Maharashtra
- Master's degree
- Project management
- Bachelor's degree
Platform Engineer III
Cencora —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Microsoft Office
Analyst / Consultant / Sr. Consultant - Fullstack Developer (INDA)
Blue Altair —Pune, Maharashtra
- Computer Science
- Software troubleshooting
- Java
Quick apply
Delivery Manager
LotusFlare —Pune, Maharashtra
- Project management
- Scripting
- APIs
Sr QA
Heaptrace Technology —Pune, Maharashtra
- Full-time
- Databases
- SQL
- AWS
Quick apply
IRM-GRC Senior Engineer
Emergys —Kothrud, Pune, Maharashtra
- Azure
- Java
- SQL

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Service Desk Analyst I

AutomationEdge
Pune, Maharashtra

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Job details

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
EHR systems
Salesforce
12th Pass
Quality assurance
Epic
Communication skills

Full job description

Job Location: Pune
Experience: 0 – 2 years

Service Desk Analyst 1 will possess exceptional communication skills, a customer-centric mindset, and a passion for delivering excellent technical support to both internal and external customers. This role involves providing first-line assistance to end-users, troubleshooting technical issues, and ensuring the smooth operation of IT systems and equipment via phone, e-mail, chat, self-service or other medium as directed by management. This role supports doctors, nurses, administrative staff or patients with their technology and application needs.

Key Responsibilities:
Responds to end-user requests for technical assistance by phone, email, or ticketing system.
Troubleshoots and resolves basic computer, application, system, device, access, or performance issues.
Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards.
Utilizes product information or solution database to research, troubleshoot, and deliver solutions.
Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed.
Escalates problems to appropriate levels or teams to achieve issue resolution.
May support installs or upgrades of software or devices, set up user profiles, or re-set passwords.
Fulfills all service level standards for response time and quality.
Requirements and Preferences
High School Diploma or G.E.D. equivalent
Experience in one of the following applications: HCHB, EPIC, eCW, Cerner; especially optimizing and improving system workflows based on technical / clinical operational best practices
A strong understanding of technical or clinical/back-office (i.e., troubleshooting, billing/claims) processes
A proven history with solving complex technical or EMR/EHR data and user-related issues
Computer Skills: Microsoft Outlook and Word with advanced Excel skills (Salesforce CRM preferred or similar application platform)
Practical experience with Service Desk ticket tracking systems
Experience with Service Level Agreements (SLAs) in relation to analyst performance

Experience with the Following Strongly Desired:
Associates degree with two years’ training and/or quality assurance experience preferred
SDA 1 Typically requires 0-2 years of related experience.

Contact person : Sarita Rathi ([email protected])

Apply Now

Refine Your Search

quality assurance analyst jobs in kharadi pune maharashtra

Service Desk Analyst I

GN-IC-Comms and Media-Telco Enterprise Function (SAP)-Consultant

AS400 Lead

SAP Test Manager

Senior Specialist - Product Management

SAP Principal Consultant / SME – Techno Functional

Global Head of Cyber Defence

Telecom Domain Expert/SME

Tech Lead

Sr Automation QA

GE Smallworld GIS Developer

SALESFORCE DEVELOPER - VOIS

EY-GDS Consulting-AI And DATA-MS Fabric-Manager

SAP Senior Consultant – Techno Functional

Software Developer

Platform Engineer III

Analyst / Consultant / Sr. Consultant - Fullstack Developer (INDA)

Delivery Manager

Sr QA

IRM-GRC Senior Engineer

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