mohali punjab machine tool Jobs – 102 Open Jobs Today

Client Support Manager (2)
Allengers Infotech —Chandigarh, Chandigarh
- Full-time
- Remote
- CRM software
- Oracle
- Computer Science
- Health insurance
- Work from home
Agentic AI Engineer - RL
XenonStack —Mohali, Punjab
- Full-time
- Azure
- System design
- Research
Sr. QA (3)
Allengers Infotech —Chandigarh, Chandigarh
- Full-time
- Oracle
- Computer Science
- B.Sc
- Work from home
Food Services Supervisor - F&B Executive
Marriott International, Inc —Chandigarh, Chandigarh
- Full-time
- 12th Pass
- Supervising experience
Information Systems Academic Associate at ISB
Indian School of Business —Mohali, Punjab
- Monday to Friday
- Microsoft Excel
- Doctoral degree
- Research
Senior Content Writer
Cogneesol —Mohali, Punjab
- Writing skills
- English
- Research
Quick apply
ForgeRock IAM 7.1 Developer/Consultant
Pyramid Global Technologies —Mohali, Punjab
- Computer science
- DevOps
- Research
Senior Content Writer
Cogneesol BPO —Mohali, Punjab
- Writing skills
- English
- Research
Sr. Engineer - AI/ML
SoftProdigy System Solutions Pvt. Ltd. —Mohali, Punjab
- ₹0 a year
- Full-time
- System design
- Master's degree
- AWS
Quick apply
Data Scientist
ChicMic Studios —Mohali, Punjab
- ₹7,00,000 - ₹18,00,000 a year
- Full-time
- Azure
- Research
- AWS
- Flexible schedule
Quick apply
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Agentic AI Engineer - RL
XenonStack —Mohali, Punjab
From Vision AI to Inference Infrastructure, you’ll shape products that redefine enterprise AI adoption. We are seeking an Agentic AI Engineer (Specialized in…

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Client Support Manager (2)

Allengers Infotech -
Chandigarh, Chandigarh

Apply Now

Job details

Full-time

Benefits

Health insurance
Work from home

Qualifications

CRM software
ASP.NET
Oracle
Computer Science
Software troubleshooting
MCP
C#
iOS
MongoDB
Technical support
.NET
Java
SQL
PHP
Analysis skills
Flutter
Bachelor's degree
Machine learning
Angular
Software development
Business Administration
Data science
AI
Communication skills
Python
CompTIA A+
HTML
MySQL
Help desk
Information Technology

Full job description

Job Information

Industry

IT Services

Salary

Best in Industry (but as per candidate profile)

Date Opened

05/13/2024

Job Type

Full time

Work Experience

6-8 years

City

chandigarh

State/Province

Chandigarh

Country

India

Zip/Postal Code

160022

About Us

IT Solutions & Services

Job Description

Role Overview: As a Client Support Manager, you will be responsible for overseeing both the client support operations and the technical support team. This dual role requires managing client relationships and resolving technical issues, ensuring our clients receive outstanding support and service at every interaction. You will play a crucial role in balancing client needs with technical solutions to maintain high client satisfaction and retention.

Responsibilities:

Lead and manage the client support and technical support teams to provide exceptional service and resolve issues efficiently.
Develop and implement client service protocols and technical troubleshooting guidelines to ensure consistency and quality across all interactions.
Collaborate with the sales, product, and engineering teams to ensure seamless client onboarding, product integration, and continued satisfaction.
Monitor client and technical support interactions and feedback to improve service delivery, client satisfaction, and product enhancements.
Analyze client data and technical support metrics to identify trends and develop strategies to improve support services and client retention.
Handle complex client and technical issues and escalations, providing solutions that align with both client needs and company policies.
Conduct regular training sessions with both support teams to ensure they are equipped with up-to-date product knowledge, client service skills, and technical troubleshooting abilities.
Manage and oversee the collection of payments for support services, ensuring accuracy and timeliness in billing processes.
Foster a team culture that encourages top performance, high morale, and continuous learning.

Requirements

Qualifications:

Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field.
Minimum 7+ years of experience in client support or technical support, with at least 3 years in a managerial role.
Proven track record of leading support teams in a technology-driven environment.
Strong technical foundation with an understanding of software products, network issues, and basic troubleshooting practices.
Excellent interpersonal and communication skills, with the ability to manage sensitive situations diplomatically.
Analytical skills with an ability to translate data into actionable insights.
High degree of professionalism and a customer-centric mindset.

Desirable Skills:

Experience with CRM software, helpdesk software, and ITSM tools.
Technical certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), or similar.
Knowledge of the software development industry and the specific challenges faced by clients.

Benefits

Why Join Allengers Infotech?

1. Leading ‘Product Based’ Healthcare IT Company in Tricity

Become part of a pioneering team in healthcare technology.

2. Worldwide Sales Network in Around 100 Countries

Engage with a global market and a diverse client base.

3. Annual "Performance Bonus" (Besides Annual Hike) for Commercial & Technical Teams

Receive recognition and rewards for your hard work and contributions.

4. Company Sponsored Technical Trainings (Online/Live) via Udemy etc.

Continuously improve your skills with access to premier educational resources.

5. Complementary Food & Beverages via In-House Cafeteria

Enjoy daily perks including free meals and beverages.

6. Corporate Empanelment with Nearby Hospitals – Discounted Services for Allengers Employees

Benefit from healthcare services at reduced rates.

7. Complementary Stay at Company Guesthouse for Emergency/Short Visits/Trainings etc.

Take advantage of convenient accommodations for business-related stays.

8. Flexibility in Work from Home (With Permanent WFH for Selective Tech Positions)

Experience flexible work arrangements, tailored to support balance and productivity.

9. Proper 5 Day Week with No Extra Working on Saturdays/Sundays

Enjoy a balanced work schedule with no weekend interruptions.

10. Great Learning Opportunities in Latest Technologies & Concepts Like Data Science, Machine Learning, RPA, AI

Stay at the forefront of technology with opportunities to learn and grow in cutting-edge areas.

Our Technology Stack:

PHP, Java, Asp.net, C#.net, Oracle, Python, Android, iOS, Flutter, PhoneGap, Ionic, HTML5, Angular, SQL, MySQL, MongoDB, and more.

To know more about Allengers, visit:** [https://youtu.be/3rZmaoAjxNM](https://youtu.be/3rZmaoAjxNM)

Apply Now

Refine Your Search

machine tool jobs in mohali punjab

Client Support Manager (2)

Agentic AI Engineer - RL

Sr. QA (3)

Food Services Supervisor - F&B Executive

Information Systems Academic Associate at ISB

Senior Content Writer

ForgeRock IAM 7.1 Developer/Consultant

Senior Content Writer

Sr. Engineer - AI/ML

Data Scientist

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