sant nagar delhi delhi computer hardware Jobs – 84 Open Jobs Today

Team Lead
Sysnet Global Technologies Pvt.Ltd —Delhi, Delhi
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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Hardware Design Engineer
Eigen Technologies —Gurugram, Haryana
Lead the design, development, and validation of hardware components. Ensure solutions are robust, energy-efficient, and future-proof.
Hardware Engineer | SMT Specialist | CCTV Industry Expert
AAA Security Solutio —Delhi, Delhi
Deep knowledge of CCTV systems, including IP Cameras, Analog Cameras, DVRs, NVRs, and surveillance solutions. Ability to identify and resolve hardware failures…
₹25,000 - ₹35,000 a month
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Team Lead

Sysnet Global Technologies Pvt.Ltd -
Delhi, Delhi

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Job details

Qualifications

Microsoft Powerpoint
Microsoft Word
ITIL Certification
Microsoft Excel
MCSE
CCNA
English
IVR
Communication skills

Full job description

Level

Communication

Good

Email

Good

Experience Range

5-7 Years

Required Skills Set

Very Good Communication skill, Fluent in English,Very good skill in MS Excel, PPT, word,Ensure Daily Operations managed with excellence like call response TAT, quality of response by Helpdesk Agents, Ticket logging quality monitoring and improving, plan and prioritize calls based on criticality, assuring IMAC filled for all the case etc. , Assure No misbehave with users by team, regular audit of IVR calls and share the reports, Prepare and provide daily, weekly and Monthly MIS, Ensure tickets are closed within the given SLA.Team Leader must have excellent communication skills, soft skills, To ensure for proper hand over / take over process at the time of any of his team member joins / leaves Havells, Participate in Major Incident and problem management, Must resolve escalated calls informed by centralized helpdesk and resident engineer, as the same time responsible to make sure engineer are able to resolve calls

Qualification

Graduation, ITIL

Certification

Any Technical Certificate (e.g. Hardware Networking Course, Computer course, MCSE, CCNA)

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