Role : Chief Technical Architect
Reporting : CTO
Location: Bengaluru
About Us
PayU, one of India's leading digital financial services providers with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital payment requirements of the Indian market. PayU India companies aim to create a full-stack digital financial services platform to serve all (tapped and untapped) financial needs of customers through technology solutions.
PayU provides payment gateway solutions to online businesses through its cutting-edge and award-winning technology. PayU is one of the leading payment gateways in India & has empowered 5 lakhs+ businesses, including leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 150+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, BNPL, QR, UPI, Wallets, and more. It is a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers & easy to implement integrations across card-based EMIs, pay later options and new-age card-less EMIs. PayU offers merchants best in industry success rates while ensuring a seamless checkout experience.
Role Description
Lead and scale the architecture organization to design and deliver an AI‑native, cloud‑agnostic platform spanning Payments, Wibmo, and future ventures/acquisitions. Establish the foundation for hypergrowth through scalable, secure, and interoperable capabilities. The ideal candidate blends deep engineering excellence with sharp opportunity-sensing and end‑to‑end execution.
Key Responsibilities
Define enterprise and portfolio architecture (app, data/AI, integration, security, cloud) with composable capabilities/PBCs for Payments, Wibmo
Lead AI-first architecture: ML Ops /LLM Ops, feature stores, vector search/RAG, real-time inference, evaluation/guardrails, responsible AI, model observability and governance
Own data strategy: streaming-first (Kafka/Pulsar), CDC, data contracts, lineage, quality, privacy-by-design; unify batch + real-time for decisioning
Modernize the payments stack: event-driven microservices, idempotency/exactly-once, tokenization, ledgers, multi-tenant isolation, high throughput/low latency patterns
Reliability at scale: multi-region active-active, SLOs/error budgets, chaos engineering, backpressure/circuit breaking, autoscaling, eBPF /Open Telemetry-based observability
Platform engineering & DevEx: Internal Developer Platform, golden paths, CI/CD, policy-as-code (OPA), ephemeral envs, runtime standards, API-first/Async API
Security & compliance: zero trust, KMS/HSM, secrets management, threat modelling, PCI DSS v4.0, compliance-as-code, SBOM, supply-chain hardening
Governance that accelerates: ADRs/RFCs, reference architectures, scorecards, cost/perf/latency budgets, FinOps
Talent & leadership: hire/mentor architects and SMEs, establish guilds, raise the bar; partner with product/engineering to turn strategy into executable roadmaps
Ideal Experience
15+ years building and scaling mission-critical, high-throughput, low-latency platforms
Deep payments/fintech; plus, exposure to one or more of travel, telecom, e-commerce
Proven delivery of AI/ML and GenAI to production at scale (ML Ops/LLM Ops, guardrails, monitoring, governance)
Cloud-native architecture: Kubernetes, service mesh, event-driven systems, APIs; OLTP/OLAP, caching, NoSQL/relational, streaming, lakehouse
Strong backend fundamentals; Python preferred (plus Java/Go/Scala a plus)
Security/compliance in regulated environments; privacy engineering and data governance
Excellent stakeholder influence; hands-on, clear technical writing, DDD/event storming
