maharashtra patient coordinator Jobs – 96 Open Jobs Today

Tele Caller Executive
Calida Rehab —Pune, Maharashtra
- ₹15,000 - ₹22,000 a month
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Paid time off
- Flexible schedule
Quick apply
15h
Customer Care Executive – Appointment Coordination and Follow-ups – Mumbai
Fusion CX —Navi Mumbai, Maharashtra
- Customer service
- Communication skills
Business Monitoring & Competitive Advantage (BMCA) Lead
Axios International —Mumbai, Maharashtra
- Hybrid work
- English
- Project management
- Presentation skills
- Health insurance
Quick apply
Preschool Teacher
St.John High School —Kalyan-Dombivli, Maharashtra
- ₹12,000 - ₹15,000 a month
- Full-time
- 12th Pass
- In-person
- Diploma
Quick apply
Dental Assistant and Receptionist
Journey of smiles dental clinic —Goregaon East, Mumbai, Maharashtra
- From ₹9,449.83 a month
- Full-time
- Anatomy knowledge
- In-person
- Medical terminology
Quick apply
12h
Front Desk Receptionist
Skin Heal solutions Pvt. Ltd. —Naupada, Thane, Maharashtra
- Full-time
- 12th Pass
- In-person
- Communication skills
Quick apply
International Sales Executive
Asian Heart Institute —Mumbai, Maharashtra
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Quick apply

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Tele Caller Executive

Calida Rehab
Pune, Maharashtra

Quick apply

Job details

Permanent | Full-time
₹15,000 - ₹22,000 a month
15 hours ago

Benefits

Provident Fund
Paid time off
Flexible schedule
Food provided
Paid sick time

Qualifications

Marathi
Microsoft Word
Microsoft Excel
Customer service
English
Bachelor's degree
Phone etiquette
Hindi
Communication skills

Full job description

Telecaller

Calida Rehab

Position Title:

Telecaller / Admission Coordinator

Department:

Admissions & Business Development

Reporting To:

Administrator / Admissions Manager

Job Location:

Calida Rehab-Pune

Job Summary

The Telecaller is responsible for handling incoming inquiries, generating and managing leads, providing information about Calida Rehab's services, conducting follow-ups, coordinating admissions, and maintaining accurate records of all inquiries and conversions. The role requires excellent communication skills, empathy, professionalism, and strong follow-up abilities.

Key Responsibilities

1. Inquiry Handling & Lead Generation

Attend all incoming calls, WhatsApp messages, emails, and website inquiries promptly.

Provide accurate information regarding rehabilitation services, facilities, treatment programs, and admission procedures.

Understand patient requirements and collect necessary details.

Generate and maintain inquiry records in the Lead Management System/CRM.

2. Lead Management & Follow-Up

Classify leads as Hot, Warm, or Cold.

Conduct regular follow-ups with prospective patients and families.

Schedule assessment calls, center visits, and admission discussions.

Maintain daily follow-up records and update lead status.

Coordinate with management regarding high-priority leads.

3. Admission Coordination

Guide families through the admission process.

Explain admission requirements and documentation.

Coordinate with the clinical team for assessments.

Assist in admission planning and scheduling.

Ensure smooth communication between families and the admissions team.

4. Customer Relationship Management

Build rapport and trust with patients and families.

Handle inquiries professionally and empathetically.

Address concerns and provide appropriate guidance.

Maintain confidentiality of patient information.

5. Marketing Support

Follow up on digital marketing leads.

Maintain referral source records.

Coordinate with hospitals, psychiatrists, psychologists, and referral partners when required.

Assist in promotional and awareness activities.

6. Reporting & Documentation

Maintain daily call logs.

Update CRM/Lead Management Software regularly.

Prepare daily, weekly, and monthly reports.

Track lead conversions and admission statistics.

Maintain records of all communications.

Daily Responsibilities

Attend incoming calls and inquiries.

Make follow-up calls to existing leads.

Update CRM/Lead Management Software.

Coordinate admissions and center visits.

Submit daily activity reports.

Share lead status updates with management.

Required Skills

Communication Skills

Excellent verbal communication in English, Hindi, and Marathi.

Professional telephone etiquette.

Active listening skills.

Ability to handle emotionally distressed callers with empathy.

Technical Skills

MS Excel

MS Word

Email Communication

Google Sheets

Personal Skills

Positive attitude

Persuasive communication

Patience and empathy

Time management

Teamwork

Problem-solving ability

Educational Qualification

Graduate in any discipline (preferred).

Experience

Preferred

1–3 years of experience in:

Telecalling

Customer Service

Healthcare Admissions

Hospital/Rehabilitation Center Coordination

Sales or Lead Management

Freshers

Freshers with excellent communication skills may also apply.

Working Conditions

Office-based role.

May require occasional weekend duty as per admission requirements.

Frequent interaction with patients, families, hospitals, and referral sources.

Code of Conduct

The Telecaller shall:

Maintain confidentiality of patient information.

Follow organizational policies and procedures.

Communicate professionally at all times.

Represent Calida Rehab positively and ethically.

Avoid providing false commitments or misleading information.

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

Flexible schedule
Food provided
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

patient coordinator jobs in maharashtra

Tele Caller Executive

Customer Care Executive – Appointment Coordination and Follow-ups – Mumbai

Business Monitoring & Competitive Advantage (BMCA) Lead

Preschool Teacher

Dental Assistant and Receptionist

Front Desk Receptionist

International Sales Executive

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