pune maharashtra human resources associate Jobs – 91 Open Jobs Today

Specialist, Customer Service
XPO —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
8h
Associate Director, Software Engineering Specialist
HSBC Global Services Limited —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Master's degree
17h
Assistant Professor - Operations
FLAME University —Pune, Maharashtra
- Email
- Doctoral degree
Chair Professor - Marketing
FLAME University —Pune, Maharashtra
- Email
- Doctoral degree
- Research
- Teaching experience
AI and Application development Engineer- Assistant Vice President
Citi —Pune, Maharashtra
- Full-time
- Oracle
- DevOps
- System design
Chair Professor - Finance
FLAME University —Pune, Maharashtra
- Email
- Doctoral degree
- Research
- Teaching experience
Professor - Operations
FLAME University —Pune, Maharashtra
- Email
- Doctoral degree
Customer (Supplier) Support Associate - German
Assent —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Microsoft Office
- Bachelor's degree
- Paid time off
Professor - Entrepreneurship
FLAME University —Pune, Maharashtra
- Email
- Doctoral degree
Thai Chef
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Training & development
- Restaurant experience
Chef de Cuisine
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Training & development
- Restaurant experience

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Specialist, Customer Service

XPO -
Pune, Maharashtra

Apply Now

Job details

8 hours ago

Benefits

Health insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Office
Bachelor's degree
HRIS
Human Resources

Full job description

XPO India Shared Services

Logistics done differently.

Join XPO Logistics, a company named among the world’s most admired by Fortune and one of America’s best employers by Forbes. As the Specialist, Customer Service, you are the primary contact for managers, employees, and even other HR professionals across the company tasked with handling day-to-day questions and requests regarding HR/Payroll and company policies, processes, tools, and programs. In addition to providing information and guidance, Specialists - Customer Service perform basic transactions in the HR system of record (e.g., SuccessFactors). Maintain the utmost confidentiality in dealing with employee records and business information. If you’re looking for a growth opportunity and a better lifestyle, join us at XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you’ll do on a typical day:

Answers general questions regarding portal navigation, HR applications use, and HR/Payroll policies and procedures.
Demonstrate excellent customer service according to established call quality standards and management direction.
Execute transactions (e.g., transfer, address change, voluntary separation, work schedule change, other personnel data changes) as assigned according to proper procedure, policy, and direction.
Probe to understand customer needs for requests that are out of scope. Edit, route, resolve, and/or close cases according to established case quality standards and management direction.
Ensure complete and accurate documentation of all customer requests in the case management tool.
Demonstrated ability to de-escalate customer issue/scenarios.
Appropriately communicate new call topics, trends or unusually high demand.
Seek guidance as needed or directed from Senior CSAs, supervisors, or managers to assure that customer calls and cases are handled appropriately.
Transfer or escalate more complex, critical, and/or confidential inquiries/requests to management or Tier 2 Human Resources Shared Service Center teams as appropriate.
Consistently meet all customer satisfaction and productivity standards.

What you need to succeed at XPO:

At a minimum, you’ll need:

1-year related experience
Experience with Microsoft Office products such as Word, PowerPoint and Excel.

It’d be great if you also have:

Associates or bachelor’s degree in Business, Human Resources or similar field.
3+ years related experience

Experience with HRIS systems such as SuccessFactors

Be part of something big

Apply Now

Refine Your Search

human resources associate jobs in pune maharashtra

Specialist, Customer Service

Associate Director, Software Engineering Specialist

Assistant Professor - Operations

Chair Professor - Marketing

AI and Application development Engineer- Assistant Vice President

Chair Professor - Finance

Professor - Operations

Customer (Supplier) Support Associate - German

Professor - Entrepreneurship

Thai Chef

Chef de Cuisine

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